Average Ratings 2,381 Ratings
Average Ratings 0 Ratings
Description
Turn the world into your office. 800.com allows you to manage your business from your cell phone. No contract, advanced calling features, forwarding for cell phones, and advanced calling features Increase conversions, brand recall, higher call response, and SMS messaging. Manage extensions, send professional greetings and manage your account online. 800.com offers standard forwarding as well as simultaneous and sequential ringing. Toll free numbers are the best standard for telephone numbers and will be taken seriously by US customers. Local numbers signal that your company isn't focused on doing business in the entire country. Every 800.com member has access to every phone system tool, regardless of the plan they choose. You will not only help your customers avoid long distance fees but also your company.
Description
Experience a swift return on investment through enhanced cost savings, operational efficiencies, and elevated customer service. Our Call Management System (CMS4) equips organizations with the tools to manage their telephony expenses effectively, offering in-depth performance analytics. Regardless of whether you operate a small system or a vast, globally clustered network, CMS4 supplies the essential information you need in your preferred format. The system can be deployed as an On-Premises, Cloud, or fully managed hosted service solution. CMS4 enables you to analyze traffic at each gateway or trunk group, generating grade of service reports that reveal whether your capacity aligns with demand. By leveraging this data, organizations can ensure their systems operate efficiently to accommodate present needs while also anticipating future demands. This adaptability not only optimizes resources but also positions businesses for sustained growth.
API Access
Has API
Yes
API Access
Has API
No
Integrations
Facebook Ads
Yes
GoHighLevel
Yes
Google Ads
Yes
Google Analytics
Yes
HubSpot CRM
Yes
Looker
Yes
Make
Yes
Meta Ads
Yes
Microsoft Advertising
Yes
Salesforce
Yes
Integrations
Facebook Ads
No
GoHighLevel
No
Google Ads
No
Google Analytics
No
HubSpot CRM
No
Looker
No
Make
No
Meta Ads
No
Microsoft Advertising
No
Salesforce
No
Pricing Details
$19 per month
$19 per month if billed annually
$23 per month if billed monthly
$23 per month if billed monthly
Free Trial
Yes
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
No
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
Yes
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
Yes
Vendor Details
Company Name
800.com
Founded
1997
Country
United States
Website
www.800.com
Vendor Details
Company Name
Datatrack
Founded
1979
Country
United Kingdom
Website
datatrack.com/cms4/
Product Features
Business Phone Systems
Call Logging
Yes
Call Monitoring
No
Call Recording
Yes
Call Routing
Yes
Employee Directory
No
IVR / Voice Recognition
Yes
Mobile Access
Yes
Virtual Call Center
Yes
Web Conferencing
No
Business VoIP
Call Parking
No
Call Recording
No
Contact Management
No
Encryption
No
IVR / Voice Recognition
No
Ring Groups
No
SIP Trunking
No
Unified Communications
No
Voice Quality Enhancement
No
Call Tracking
CRM
No
Call Log
Yes
Call Recording
Yes
Call Routing
Yes
Caller Identification
Yes
Campaign Management
Yes
Conversion Tracking
Yes
IVR / Voice Recognition
Yes
Keyword Tracking
Yes
SMS Marketing
2-Way Messaging
Yes
Artificial Intelligence
Yes
Contact Management
Yes
MMS
No
Mass Texting
Yes
Message Personalization
No
Mobile Coupons
No
Mobile Keywords
Yes
Polls / Voting
No
Reporting/Analytics
Yes
Scheduled Messaging
Yes
Shortcodes
No
Text-to-Win
No
Softphone
Audio / Video Conferencing
No
Call Logging
No
Call Recording
No
Call Transfer
No
Caller Identification
No
Chat / Messaging
No
Contact Management
No
Fax Management
No
Telephony
Auto-Dialer
No
Call Center Management
No
Call Monitoring
No
Contact Management
No
IVR / Voice Recognition
No
Inbound Reporting
No
Outbound Reporting
No
Predictive Dialer
No
Telemarketing Management
No
VoIP
No
Voice & Data Integration
No
Product Features
Business Phone Systems
Call Logging
No
Call Monitoring
No
Call Recording
No
Call Routing
No
Employee Directory
No
IVR / Voice Recognition
No
Mobile Access
No
Virtual Call Center
No
Web Conferencing
No
Business VoIP
Call Parking
No
Call Recording
No
Contact Management
No
Encryption
No
IVR / Voice Recognition
No
Ring Groups
No
SIP Trunking
No
Unified Communications
No
Voice Quality Enhancement
No
Call Center
Blended Call Center
No
Call Logging
Yes
Call Recording
Yes
Call Scripting
No
Campaign Management
No
Database
No
Escalation Management
No
IVR / Voice Recognition
Yes
Inbound Call Center
Yes
Manual Dialer
No
Outbound Call Center
Yes
Predictive Dialer
No
Progressive Dialer
No
Queue Management
No
Real-time Chat
Yes
Reporting/Analytics
Yes
Call Recording
Archiving
No
Call Sharing
No
Distributed Call Recording
No
Event Triggered Recording
No
File Transfer
No
Instant Retrieval
No
On-Demand Recording
No
Recording Bookmarking
No
Scheduled Recording
No
Screen Activity Recording
No
Video Call Recording
No
Call Tracking
CRM
No
Call Log
No
Call Recording
No
Call Routing
No
Caller Identification
No
Campaign Management
No
Conversion Tracking
No
IVR / Voice Recognition
No
Keyword Tracking
No
Telephony
Auto-Dialer
No
Call Center Management
No
Call Monitoring
No
Contact Management
No
IVR / Voice Recognition
No
Inbound Reporting
No
Outbound Reporting
No
Predictive Dialer
No
Telemarketing Management
No
VoIP
No
Voice & Data Integration
No
