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Description
4PSite streamlines the process of gathering orders from various stores and channels into a cohesive interface, providing a comprehensive view of your entire operations. It features a centralized Inventory Manager designed for your stores and channels, ensuring precision in inventory management. The platform also includes a web-based fulfillment system that facilitates the automatic breakdown and transmission of orders to fulfillment centers, while efficiently capturing shipping and tracking information. Additionally, 4PSite seamlessly integrates with major shipping carriers to enhance logistics. With its Warehouse Management System (WMS), 4PSite offers increased flexibility and control over the fulfillment and picking processes, thereby optimizing your workflow. The Customer Relationship Management (CRM) tool included in 4PSite fosters effective communication with customers and automates the sales cycle, significantly boosting productivity. Furthermore, manage your financials effortlessly as part of 4PSite’s comprehensive, cloud-based multi-channel order management solution, designed to elevate overall business performance. This holistic approach ensures that you can focus on growth while maintaining operational efficiency.
Description
To effectively manage your inventory, along with customer and order information, you require a real-time overview presented through a user-friendly interface that can be accessed from both sales counters and mobile devices. Specialized tools not only facilitate recommendations for cross-selling and upselling but also help streamline processes for inventory management and task coordination, while offering versatile fulfillment options—like curbside pickup, in-store collection, and shipping from the store—along with returns management across various channels. The IBM Sterling Store Engagement platform empowers your store staff to deliver seamless omnichannel services, covering fulfillment, inventory oversight, task coordination, and customer support. Enhance the shopping experience by providing tailored recommendations that encourage additional purchases. Furthermore, obtain precise inventory location data and benefit from an efficient picking, packing, and shipping or collection process. Additionally, you can oversee and regulate employee activities and tasks, while also allowing for the convenient purchase and checkout of items in-store, eliminating the need for customers to wait in line. This comprehensive approach not only boosts operational efficiency but also significantly enhances customer satisfaction.
API Access
Has API
API Access
Has API
Integrations
Brandboom
Walmart
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
4Psite
Country
United States
Website
4psite.com
Vendor Details
Company Name
IBM
Founded
1911
Country
United States
Website
www.ibm.com/products/store-engagement
Product Features
Order Management
Back Order Management
Catalog Management
Inventory Management
Order Entry
Order Fulfillment
Order Tracking
Recurring Orders
Returns Management
Shipping Management
Special Order Management
Product Features
Customer Data Platforms (CDP)
Behavioral Analytics
Campaign Management
Customer Profiles
Customer Segmentation
Data Integration
Data Matching
GDPR Compliance
Personalization
Predictive Modeling
Order Management
Back Order Management
Catalog Management
Inventory Management
Order Entry
Order Fulfillment
Order Tracking
Recurring Orders
Returns Management
Shipping Management
Special Order Management