Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
365vox serves as an AI-driven voice receptionist tailored for small enterprises that require call management when their personnel are not available. This solution effectively engages with incoming phone calls, answers frequently asked questions, gathers caller information, and has the capability to schedule, modify, or cancel appointments while directing urgent inquiries based on predefined criteria. Teams benefit from access to call transcripts and summaries, along with receiving email alerts post-call. The platform is designed for sectors such as dental clinics, real estate management, home services, and various organizations that thrive on appointments or inquiries. Moreover, 365vox seamlessly integrates with various practice management, property management, scheduling, and customer relationship management systems via API connections. Businesses can oversee their call handling and assess call activities through its intuitive web-based interface, ensuring efficient communication and management of client interactions.
Description
Wattle AI serves as a cloud-driven AI receptionist tailored for small businesses and service teams, adept at managing customer inquiries via phone. Operating 24/7, it utilizes customizable questions and call flows, retains caller information, and can arrange appointments for users on select plans. This platform also accommodates web agents, WhatsApp Business calls, and SMS, consolidating conversations into a unified inbox that features customer profiles, call recordings, transcripts, and summaries for seamless staff handoff. Teams have the flexibility to personalize voice agents, establish instructions and safeguards, prioritize urgent calls, and integrate various tools such as calendars, spreadsheets, accounting software, and workflow applications. Its diverse applications encompass after-hours and overflow call management, appointment scheduling, job and maintenance requests, inquiries for clinics and salons, restaurant bookings, and follow-ups with staff. Additionally, the subscription plans offered include monthly call minutes, while costs for Australian mobile numbers, outbound calls, and transfers may incur separate charges, ensuring that businesses can choose the features that best fit their needs. Overall, Wattle AI streamlines communication, enhances customer service efficiency, and supports a variety of business operations.
API Access
Has API
No
API Access
Has API
No
Integrations
Buildium
Yes
Cal.com
No
Dentrix
Yes
Google Calendar
No
Google Sheets
No
HubSpot CRM
Yes
Open Dental Software
Yes
QuickBooks Online
No
Slack
No
WhatsApp
No
Integrations
Buildium
No
Cal.com
Yes
Dentrix
No
Google Calendar
Yes
Google Sheets
Yes
HubSpot CRM
No
Open Dental Software
No
QuickBooks Online
Yes
Slack
Yes
WhatsApp
Yes
Pricing Details
$0.75/min
$0.75 USD per conversation minute, billed by the second. No monthly plan, setup fee, or contract is required. A 7-day free trial is offered.
Free Trial
Yes
Free Version
No
Pricing Details
A$99/month
Starter costs A$99/month plus GST and includes 200 minutes and 100 SMS. Pro costs A$499/month plus GST and includes 1,000 minutes and 500 SMS. Max costs A$999/month plus GST and includes 4,000 minutes and 500 SMS. Each plan ends when its included minutes are used. Australian mobile numbers, outbound calls, and transfers are charged separately. Custom-built integrations on Max are quoted separately.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
365vox
Country
Canada
Website
365vox.com
Vendor Details
Company Name
MOONSHOT VENTURES PTY LTD
Country
Australia
Website
heywattle.com