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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Ensure that appointments are never missed due to your staff's busy schedules or office hours being limited. Enable your patients to book appointments at any time, day or night, from any device through convenient online scheduling. Avoid the financial impact of missed appointments by utilizing digital reminders via phone calls, text messages, or emails to help your patients stay informed about their upcoming visits. Leverage your outstanding reviews to enhance your search visibility and draw in new patients through online testimonials. Our solutions seamlessly integrate with your current electronic health records or practice management systems, eliminating the need for a complete overhaul. With real-time updates, your front desk staff will remain consistently aligned with healthcare providers. Each service we offer can be tailored to fit the specific needs of your hospital or practice, ensuring that your unique brand identity is reflected in every interaction with patients, ultimately fostering a stronger relationship with them. By prioritizing patient satisfaction and convenience, your practice can thrive in today’s competitive healthcare landscape.

Description

Top luxury brands around the globe rely on Glowing to enhance their customer engagement, foster team collaboration, and stimulate business growth. As a remarkable pioneer in the field, Glowing is continuously broadening its international footprint in major cities to satisfy the increasing demand for its exceptional enterprise-class customer engagement solution, which is essential for navigating today's intricate omni-channel and multi-platform landscapes. By utilizing data and real-time messaging across various platforms, brands can cultivate significant interactions at every stage of the customer journey. The platform allows for seamless management of numerous conversations across multiple messaging channels through automation, while also enabling businesses to mitigate and rectify negative guest experiences by automatically implementing service recovery workflows integrated with vital systems. Glowing provides a cohesive messaging solution that connects with leading technologies, empowering businesses to offer a uniquely differentiated and deeply personalized customer engagement experience. This innovative approach not only enhances customer satisfaction but also contributes to long-term loyalty and brand advocacy.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Agilysys Analyze No 
Amadeus Central Reservations System (CRS) No 
Infor CloudSuite Business No 
Knowcross No 
Salesforce No 

Integrations

Agilysys Analyze Yes 
Amadeus Central Reservations System (CRS) Yes 
Infor CloudSuite Business Yes 
Knowcross Yes 
Salesforce Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac Yes 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

360eMed

Country

United States

Website

360emed.com

Vendor Details

Company Name

Glowing.io

Founded

2014

Country

United States

Website

glowing.io

Product Features

Appointment Reminder

Appointment Scheduling Yes 
Calendar Management No 
Call Reminders Yes 
Email Reminders Yes 
Online Booking No 
Payment Reminders No 
Recurring Appointments Yes 
Rescheduling Yes 
SMS Messaging No 
Two-Way Messaging No 

Appointment Scheduling

Appointment Reminders No 
Automated Scheduling Yes 
Calendar Sync Yes 
Client Database No 
Group Scheduling No 
Mobile Access Yes 
Multi-Location Yes 
Online Booking Yes 
Online Payments No 
Recurring Appointments No 
Room Booking Management No 

Patient Engagement

Appointment Scheduling Yes 
Care Planning No 
Collaboration No 
Messaging Yes 
Mobile Access Yes 
Patient Education Yes 
Patient Portal No 
Personal Health Record No 
Progress Tracking No 
Self Management No 

Product Features

Alternatives

Alternatives

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