Average Ratings 1 Rating
Average Ratings 0 Ratings
Description
Effective communication through messengers relies on the strategic implementation of Use Cases and advanced technology. The 360dialog Messenger Communication Platform, along with the WhatsApp Messaging API, serves as your solution for executing impactful Use Cases, whether through API or on-premise integrations with unified messaging CRM systems. By linking contacts and relevant contextual information to your Messenger, you can enhance your personalized communication efforts. With powerful automation tools and a highly efficient messaging API boasting a 100% message delivery rate, you can ensure seamless interactions. Additionally, by utilizing WhatsApp, the platform most familiar to your team, you can maintain accessibility for both current and future members. There's no need for additional applications; simply integrate your HR solution through the 360dialog API, enabling features like time tracking or HR services directly via WhatsApp, thus streamlining your operational efficiency. This integration not only enhances communication but also improves overall productivity.
Description
JediDesk serves as an AI-driven customer support and sales solution that streamlines interactions through various channels including website chat, Telegram, Viber, Instagram, Messenger, WhatsApp, and email. It adeptly manages text, voice messages, images, and videos, providing responses sourced from a company's knowledge base while also routing more complex inquiries to human representatives. Teams can leverage the Magic Button feature to quickly produce tailored replies, integrate with CRM and eCommerce platforms like Pipedrive, SalesDrive, and Horoshop, as well as create tasks, update customer information, and manage orders via APIs. Additionally, the platform offers dialog and productivity analytics, enabling teams to assess support quality and enhance service delivery as needed. This comprehensive approach ensures both efficiency and a high standard of customer service.
API Access
Has API
No
API Access
Has API
No
Screenshots View All
No images available
Integrations
Axis LMS
Yes
Facebook Messenger
No
Instagram
No
Telegram
No
Termii
Yes
Viber
No
WhatsApp
No
respond.io
Yes
Integrations
Axis LMS
No
Facebook Messenger
Yes
Instagram
Yes
Telegram
Yes
Termii
No
Viber
Yes
WhatsApp
Yes
respond.io
No
Pricing Details
€49 per month
Free Trial
Yes
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
Yes
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
360dialog
Country
Germany
Website
www.360dialog.com
Vendor Details
Company Name
JediDesk
Country
Ukraine
Website
jedidesk.com
Product Features
Marketing Automation
A/B Testing
No
Analytics / ROI Tracking
No
Artificial Intelligence
No
Content / Blogging Platform
No
Customizable CTAs
No
Drip Campaigns
No
Dynamic Content
No
Landing Pages / Web Forms
No
Lead Scoring
No
Sales Intelligence
Yes
Search Marketing
No
Segmentation
No
Social Marketing
No
Website Visitor Tracking
No