Average Ratings 1 Rating
Average Ratings 0 Ratings
Description
Effective communication through messengers relies on the strategic implementation of Use Cases and advanced technology. The 360dialog Messenger Communication Platform, along with the WhatsApp Messaging API, serves as your solution for executing impactful Use Cases, whether through API or on-premise integrations with unified messaging CRM systems. By linking contacts and relevant contextual information to your Messenger, you can enhance your personalized communication efforts. With powerful automation tools and a highly efficient messaging API boasting a 100% message delivery rate, you can ensure seamless interactions. Additionally, by utilizing WhatsApp, the platform most familiar to your team, you can maintain accessibility for both current and future members. There's no need for additional applications; simply integrate your HR solution through the 360dialog API, enabling features like time tracking or HR services directly via WhatsApp, thus streamlining your operational efficiency. This integration not only enhances communication but also improves overall productivity.
Description
Ensure your guest communication remains accessible around the clock with a live chat integration for hotel websites that enables you to engage with visitors through messages. By utilizing messaging automation, you can address guest inquiries at any hour, providing timely responses regardless of the time of day. Consolidate all your messaging platforms, including SMS, Facebook Messenger, email, and WhatsApp, into one unified inbox to enhance your communication efficiency. This feature allows you to reply to guest questions in real-time, assign tasks to team members, and monitor all conversations seamlessly. Make sure to provide essential information for every aspect of your guests’ stays, transforming your communication into an excellent tool for cross-selling. You can segment and manage guest profiles effectively, scheduling personalized messages and promotions tailored to factors like arrival dates and group sizes. This strategic approach ensures you reach the right guests at the most opportune moments. Additionally, leverage PMS connectivity to create a tailored, messaging-centric guest experience that resonates with your audience. Instantly engage with your guests on the messaging platforms they prefer, enhancing their overall experience and fostering a connection that encourages loyalty.
API Access
Has API
No
API Access
Has API
No
Integrations
4SUITES
No
5stelle*
No
Axis LMS
Yes
Booking.com
No
Clock PMS+
No
Facebook Messenger
No
LINE
No
Mews
No
Oracle Hospitality Reporting and Analytics
No
Protel Cloud PMS
No
Integrations
4SUITES
Yes
5stelle*
Yes
Axis LMS
No
Booking.com
Yes
Clock PMS+
Yes
Facebook Messenger
Yes
LINE
Yes
Mews
Yes
Oracle Hospitality Reporting and Analytics
Yes
Protel Cloud PMS
Yes
Pricing Details
€49 per month
Free Trial
Yes
Free Version
No
Pricing Details
€99 per month
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
Yes
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
360dialog
Country
Germany
Website
www.360dialog.com
Vendor Details
Company Name
Bookboost
Founded
2016
Country
Sweden
Website
www.bookboost.io
Product Features
Marketing Automation
A/B Testing
No
Analytics / ROI Tracking
No
Artificial Intelligence
No
Content / Blogging Platform
No
Customizable CTAs
No
Drip Campaigns
No
Dynamic Content
No
Landing Pages / Web Forms
No
Lead Scoring
No
Sales Intelligence
Yes
Search Marketing
No
Segmentation
No
Social Marketing
No
Website Visitor Tracking
No