Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
360Globalnet's acclaimed no-code digital claims platform, 360SiteView, empowers insurers to seamlessly manage and automate the complete claims journey from the First Notice of Loss (FNOL) to the final settlement. This comprehensive digital solution enables customers to submit and track their claims through an intuitive, incident-specific template available on a website, app, or via a contact center. By leveraging video, images, and documents, the platform optimizes the claims process, which leads to reduced lifecycle times and improved customer satisfaction. A fully automated customer portal ensures that clients receive updates on their claim status without needing to remember extra logins or passwords. With nearly complete configurability, 360SiteView allows operational teams to create and implement digital workflows without requiring technical skills. It accommodates a diverse range of claim types, including but not limited to motor, property, casualty, travel, pet, warranty, commercial, engineering, aviation, and marine, making it a versatile solution for insurers. Furthermore, its user-friendly design and adaptability mean that it can evolve with the changing needs of the insurance industry.
Description
Strada is an AI-driven phone assistant specifically designed for insurance professionals. Insurance carriers, managing general agents (MGAs), and brokers leverage Strada to handle a high volume of calls—ranging from renewals and claims to quote intake, first notice of loss (FNOL), and policy management—without increasing their workforce.
This innovation allows customers to enjoy round-the-clock service with no wait times, enabling your team to concentrate on closing deals and nurturing client relationships.
Strada excels in the following areas:
- Automatically manages renewals, FNOL, claims, and policy servicing
- Offers 24/7 support with no waiting period
- Instantly accommodates thousands of calls
- Frees agents to prioritize sales and customer service
As a comprehensive automation solution for the insurance industry, Strada effectively eliminates call delays and reduces post-call administrative tasks, leading to improved customer retention, expedited claims processing, prevention of policy lapses, and a smarter, faster service experience for clients. Additionally, by streamlining operations, Strada enhances overall team productivity and customer satisfaction.
API Access
Has API
No
API Access
Has API
No
Screenshots View All
No images available
Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
Custom pricing
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
360Globalnet
Founded
2010
Country
United Kingdom
Website
www.360globalnet.com/usa/online-digital-claims-management-platform
Vendor Details
Company Name
Strada
Founded
2023
Country
United States
Website
www.getstrada.com
Product Features
Insurance Claims Management
CRM
No
Claims tracking
No
Customer portal
No
Document management
No
EDI data exchange integrations
No
Electronic claims
No
Fraud management
No
Reporting
No