Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
360Globalnet's acclaimed no-code digital claims platform, 360SiteView, empowers insurers to seamlessly manage and automate the complete claims journey from the First Notice of Loss (FNOL) to the final settlement. This comprehensive digital solution enables customers to submit and track their claims through an intuitive, incident-specific template available on a website, app, or via a contact center. By leveraging video, images, and documents, the platform optimizes the claims process, which leads to reduced lifecycle times and improved customer satisfaction. A fully automated customer portal ensures that clients receive updates on their claim status without needing to remember extra logins or passwords. With nearly complete configurability, 360SiteView allows operational teams to create and implement digital workflows without requiring technical skills. It accommodates a diverse range of claim types, including but not limited to motor, property, casualty, travel, pet, warranty, commercial, engineering, aviation, and marine, making it a versatile solution for insurers. Furthermore, its user-friendly design and adaptability mean that it can evolve with the changing needs of the insurance industry.
Description
Duck Creek Claims offers a robust solution for managing the claims process, aimed at optimizing each stage of the lifecycle for insurance providers. It automates workflows from the first report through to the final settlement, while also simplifying data analysis via integrated analytics and ensuring compatibility with current systems. Notable features encompass advanced first notice of loss (FNOL) capabilities, automated assignments that consider adjuster expertise and current workloads, immediate access to policy and coverage information, and streamlined workflows for adjusters. This innovative platform significantly boosts operational efficiency and minimizes manual tasks, thus facilitating quicker claims resolutions and enhancing customer satisfaction, all while adhering to the latest regulatory standards. With its comprehensive tools and features, Duck Creek Claims positions insurers to effectively respond to the evolving demands of the insurance landscape.
API Access
Has API
No
API Access
Has API
No
Integrations
Duck Creek Suite
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
360Globalnet
Founded
2010
Country
United Kingdom
Website
www.360globalnet.com/usa/online-digital-claims-management-platform
Vendor Details
Company Name
Duck Creek Technologies
Founded
2000
Country
United States
Website
www.duckcreek.com/product/claims-management-software/
Product Features
Insurance Claims Management
CRM
No
Claims tracking
No
Customer portal
No
Document management
No
EDI data exchange integrations
No
Electronic claims
No
Fraud management
No
Reporting
No
Product Features
Claims Processing
Adjustor Management
No
Case Management
No
Claim Resolution Tracking
No
Co-Pay & Deductible Tracking
No
Compliance Management
No
Customer Management
No
Electronic Claims
No
Forms Management
No
Paper-Based Claims
No
Payor Management
No
Policy Administration
No
Insurance Claims Management
CRM
No
Claims tracking
No
Customer portal
No
Document management
No
EDI data exchange integrations
No
Electronic claims
No
Fraud management
No
Reporting
No