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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

360 Textolic serves as an advanced multichannel messaging platform that allows sales, marketing, and support teams to connect with customers directly from their CRM systems. It accommodates more than 11 different communication channels, such as SMS, WhatsApp, RCS, Telegram, and Messenger, all from a single, cohesive interface. Equipped with functionalities like bulk messaging, individual outreach, automated scheduling, no-code chatbots, and seamless CRM integration, Textolic enhances response rates and simplifies communication, eliminating the need for multiple tools. Users have the capability to customize their campaigns, automate follow-up messages, and analyze outcomes using integrated reports and analytics. This platform is particularly beneficial for businesses utilizing Salesforce, HubSpot, or Zoho, as it helps minimize operational costs while facilitating large-scale outreach. With its robust features, organizations around the globe trust 360 Textolic for a quicker, more intelligent, and personalized approach to engaging with their customers effectively. Furthermore, it empowers teams to focus on building relationships rather than managing communication logistics.

Description

SPLICE Software supports businesses in creating engaging, effective communication programs that seamlessly integrate with existing workflows. SPLICE's patent-pending Dialog Suite™, which manages all customer opt-ins, ensures that all communications are legal compliant. SPLICE's automated communication can improve efficiency in any use case, and can be used for both inbound and external messaging. You can also see the impact quality communication can have on your business with our award-winning analytics tools.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

No images available

Screenshots View All

Integrations

Salesforce Yes 
Duck Creek Suite No 
EZLynx No 
Facebook Messenger Yes 
HubSpot CRM Yes 
HubSpot Customer Platform Yes 
Majesco No 
Sapiens P&C No 
Telegram Yes 
WhatsApp Yes 

Integrations

Salesforce Yes 
Duck Creek Suite Yes 
EZLynx Yes 
Facebook Messenger No 
HubSpot CRM No 
HubSpot Customer Platform No 
Majesco Yes 
Sapiens P&C Yes 
Telegram No 
WhatsApp No 

Pricing Details

Custom Pricing
Free Trial No 
Free Version No 

Pricing Details

Annual contract based on monthly volume with initial setup cost based on number of use cases / workflows.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App Yes 
Windows Yes 
Mac Yes 
Linux Yes 
Chromebook Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

360 Degree Cloud Technologies Private Limited

Founded

2012

Website

360degreecloud.com/360-textolic/

Vendor Details

Company Name

SPLICE Software

Founded

2006

Country

Canada

Website

www.splicesoftware.com

Product Features

Customer Communications Management

Batch Communications No 
Chat / Messaging No 
Content Management No 
Email Distribution No 
Interactive Content No 
Multi-Channel Communications No 
On-Demand Communications No 
Personalization No 
Print Management No 
Template Management No 
Video Content No 

SMS Marketing

2-Way Messaging No 
Artificial Intelligence No 
Contact Management No 
MMS No 
Mass Texting No 
Message Personalization No 
Mobile Coupons No 
Mobile Keywords No 
Polls / Voting No 
Reporting/Analytics No 
Scheduled Messaging No 
Shortcodes No 
Text-to-Win No 

Product Features

Call Center

Blended Call Center Yes 
Call Logging Yes 
Call Recording No 
Call Scripting Yes 
Campaign Management Yes 
Database No 
Escalation Management Yes 
IVR / Voice Recognition Yes 
Inbound Call Center Yes 
Manual Dialer No 
Outbound Call Center Yes 
Predictive Dialer No 
Progressive Dialer No 
Queue Management Yes 
Real-time Chat Yes 
Reporting/Analytics Yes 

Consent Management Platforms

Additional Users / Permissions Yes 
Automatic Cookie-Blocking Yes 
CCPA Compliance Yes 
CMS Integration No 
Cookie Crawling Yes 
Design/Branding Customization Yes 
Fingerprinting No 
GDPR Compliance Yes 
IAB Compliance Yes 
Reporting / Analytics Yes 
Responsive Design Yes 
Subdomains Compatibility No 
Tag Manager Integration No 
Whitelabel Solution No 

Customer Communications Management

Batch Communications Yes 
Chat / Messaging Yes 
Content Management Yes 
Email Distribution Yes 
Interactive Content Yes 
Multi-Channel Communications Yes 
On-Demand Communications Yes 
Personalization Yes 
Print Management No 
Template Management Yes 
Video Content No 

IVR

Call Center Yes 
Call Logging No 
Call Recording No 
Call Routing No 
Multiple Scripts No 
Phone Key Input No 
Survey Management Yes 
Text to Speech Yes 
Voice Customization Yes 
Voice Mail Yes 

SMS Marketing

2-Way Messaging Yes 
Artificial Intelligence No 
Contact Management Yes 
MMS Yes 
Mass Texting Yes 
Message Personalization Yes 
Mobile Coupons No 
Mobile Keywords No 
Polls / Voting No 
Reporting/Analytics Yes 
Scheduled Messaging Yes 
Shortcodes Yes 
Text-to-Win Yes 

SMS Survey

Alerts / Notifications Yes 
Analytics / Reporting Yes 
Audience Targeting Yes 
Campaign Management Yes 
Contact Management Yes 
Customizable Templates Yes 
Keyword Tracking Yes 
MMS Yes 
Mass Texting Yes 
Message Personalization Yes 
Scheduled Messaging Yes 
Survey Builder Yes 
Template Management Yes 

Survey

Custom Survey URLs Yes 
Data Analysis Tools Yes 
Email Marketing Yes 
Mobile Survey Yes 
Offline Response Collection Yes 
Paper Survey No 
Question Branching No 
Question Library Yes 
Site Intercept Survey No 
Skip Logic No 
Supports Audio / Images / Video Yes 

Telephony

Auto-Dialer No 
Call Center Management No 
Call Monitoring No 
Contact Management Yes 
IVR / Voice Recognition Yes 
Inbound Reporting Yes 
Outbound Reporting No 
Predictive Dialer No 
Telemarketing Management No 
VoIP No 
Voice & Data Integration Yes 

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