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Description
Instead of attempting to reach out to your customers through phone calls, consider sending them a text message instead. With a two-way texting tool, you can effortlessly send, receive, and manage your business text message conversations. If customers aren't answering your calls, there are likely valid reasons behind it. Utilize Business Text Messaging to enhance your communication with customers, as many prefer texting as their primary means of interaction. This familiar method allows them to engage with you on their preferred platforms, like SMS, WhatsApp, or Messenger, ultimately leading to a better customer experience. It's essential to keep dialogues active even when customers leave your website or end a live chat, as these interactions can easily be lost, especially on mobile devices. By using text messaging, you can maintain the dialogue and manage it seamlessly in your inbox. Strengthening your relationships with customers is crucial, and they will appreciate having your number saved in their contacts for easy access in the future. Ultimately, fostering these connections can lead to increased customer satisfaction and loyalty over time.
Description
Leverage features tailored for nonprofits such as text-to-donate options, automated routing for legislative calls, tools for finding local polling places, and enhanced profiles through customized fields. Boost mobile opt-ins using unlimited keywords, seamless web forms, and engaging interactive content like contests, voting ballots, and surveys. Effortlessly send customized text messages to large numbers of subscribers, support swift response initiatives, and regulate message delivery over time to enhance effectiveness. Work closely with your Mobile Commons strategist to create impactful campaigns, track performance metrics, and advance your organization's goals. Connect with supporters and donors through mass-personalized, targeted, and action-oriented communications facilitated by specialized software crafted by our mobile advocacy specialists. Dispatch concise SMS messages or utilize MMS to convey up to 2000 characters, while easily categorizing subscribers based on their interests, geographical locations, and other criteria. Furthermore, assist voters in locating their nearest polling sites using our automated polling locator feature, ensuring they have the information needed to participate in elections effectively.
API Access
Has API
Yes
API Access
Has API
No
Integrations
ActBlue
No
ActionKit
No
Blackbaud Raiser's Edge NXT
No
Capitol Canary
No
Engaging Networks
No
Fundraise Up
No
GoFundMe Pro
No
HubSpot CRM
No
HubSpot Customer Platform
No
LiveChat
Yes
Integrations
ActBlue
Yes
ActionKit
Yes
Blackbaud Raiser's Edge NXT
Yes
Capitol Canary
Yes
Engaging Networks
Yes
Fundraise Up
Yes
GoFundMe Pro
Yes
HubSpot CRM
Yes
HubSpot Customer Platform
Yes
LiveChat
No
Pricing Details
$100 per month
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
2way Message
Founded
2020
Country
United Kingdom
Website
2way.app/
Vendor Details
Company Name
Upland
Founded
2010
Country
United States
Website
uplandsoftware.com/mobile-commons/
Product Features
SMS Marketing
2-Way Messaging
Yes
Artificial Intelligence
No
Contact Management
Yes
MMS
Yes
Mass Texting
Yes
Message Personalization
Yes
Mobile Coupons
Yes
Mobile Keywords
No
Polls / Voting
No
Reporting/Analytics
No
Scheduled Messaging
No
Shortcodes
No
Text-to-Win
No
Product Features
SMS Marketing
2-Way Messaging
No
Artificial Intelligence
No
Contact Management
No
MMS
No
Mass Texting
No
Message Personalization
No
Mobile Coupons
No
Mobile Keywords
No
Polls / Voting
No
Reporting/Analytics
No
Scheduled Messaging
No
Shortcodes
No
Text-to-Win
No
