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Description
Instead of attempting to reach out to your customers through phone calls, consider sending them a text message instead. With a two-way texting tool, you can effortlessly send, receive, and manage your business text message conversations. If customers aren't answering your calls, there are likely valid reasons behind it. Utilize Business Text Messaging to enhance your communication with customers, as many prefer texting as their primary means of interaction. This familiar method allows them to engage with you on their preferred platforms, like SMS, WhatsApp, or Messenger, ultimately leading to a better customer experience. It's essential to keep dialogues active even when customers leave your website or end a live chat, as these interactions can easily be lost, especially on mobile devices. By using text messaging, you can maintain the dialogue and manage it seamlessly in your inbox. Strengthening your relationships with customers is crucial, and they will appreciate having your number saved in their contacts for easy access in the future. Ultimately, fostering these connections can lead to increased customer satisfaction and loyalty over time.
Description
TextSanity serves as a text messaging marketing platform designed to assist influencers, celebrities, podcasters, YouTubers, and businesses in connecting with their followers and clients via SMS. It simplifies the process of reaching any audience through text, making it an excellent choice for organizations needing effective communication. Users can send messages to any mobile number in the U.S. from virtually any location worldwide. This tool is particularly beneficial for various sectors, including marketing, business communication, educational institutions, churches, and other large groups. In just seconds, you can send and schedule bulk texts to specific contact segments, while the comprehensive inbox allows for message management directly from a computer. Features include the ability to attach files, pre-schedule messages, utilize templates, and engage with customers individually. You can also plan messages ahead of time and send either mass texts or personalized messages at optimal times. This service is especially useful for sending appointment reminders and managing recurring events, allowing customers to interact by texting a keyword to your TextSanity number. Additionally, TextSanity ensures streamlined communication, making it easier for businesses to enhance customer engagement through tailored messaging strategies.
API Access
Has API
Yes
API Access
Has API
No
Pricing Details
$100 per month
Free Trial
No
Free Version
No
Pricing Details
$25 per month
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
2way Message
Founded
2020
Country
United Kingdom
Website
2way.app/
Vendor Details
Company Name
TextSanity
Founded
2019
Country
United States
Website
textsanity.com
Product Features
SMS Marketing
2-Way Messaging
Yes
Artificial Intelligence
No
Contact Management
Yes
MMS
Yes
Mass Texting
Yes
Message Personalization
Yes
Mobile Coupons
Yes
Mobile Keywords
No
Polls / Voting
No
Reporting/Analytics
No
Scheduled Messaging
No
Shortcodes
No
Text-to-Win
No
Product Features
SMS Marketing
2-Way Messaging
Yes
Artificial Intelligence
No
Contact Management
Yes
MMS
Yes
Mass Texting
Yes
Message Personalization
Yes
Mobile Coupons
Yes
Mobile Keywords
Yes
Polls / Voting
Yes
Reporting/Analytics
Yes
Scheduled Messaging
Yes
Shortcodes
Yes
Text-to-Win
No
SMS Survey
Alerts / Notifications
No
Analytics / Reporting
No
Audience Targeting
Yes
Campaign Management
Yes
Contact Management
Yes
Customizable Templates
No
Keyword Tracking
No
MMS
Yes
Mass Texting
Yes
Message Personalization
Yes
Scheduled Messaging
Yes
Survey Builder
Yes
Template Management
No
