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Average Ratings 7 Ratings

Total
ease
features
design
support

Description

Instead of attempting to reach out to your customers through phone calls, consider sending them a text message instead. With a two-way texting tool, you can effortlessly send, receive, and manage your business text message conversations. If customers aren't answering your calls, there are likely valid reasons behind it. Utilize Business Text Messaging to enhance your communication with customers, as many prefer texting as their primary means of interaction. This familiar method allows them to engage with you on their preferred platforms, like SMS, WhatsApp, or Messenger, ultimately leading to a better customer experience. It's essential to keep dialogues active even when customers leave your website or end a live chat, as these interactions can easily be lost, especially on mobile devices. By using text messaging, you can maintain the dialogue and manage it seamlessly in your inbox. Strengthening your relationships with customers is crucial, and they will appreciate having your number saved in their contacts for easy access in the future. Ultimately, fostering these connections can lead to increased customer satisfaction and loyalty over time.

Description

SMS-iT CRM is a semi-sentient cutting-edge, communication-focused platform for sales and marketing. This all-inclusive system is engineered for perpetual expansion, offering an extensive array of tools catering to lead acquisition, client nurturing, sales oversight, and retention. With over 50 specialized sales and marketing tools, including built-in artificial intelligence, unlimited calling and texting, smart inbox with messaging channels, funnel and site builder, social media planner, appointment booking system, and more, SMS-iT equips businesses for success. Notably, SMS-iT possesses semi-sentient capabilities, allowing it to comprehend text inputs, offer contextually relevant suggestions or responses, and continuously learn from user interactions for future engagements. Moreover, SMS-iT CRM distinguishes itself with features like SIM card integration, advanced AI functionalities for messaging and marketing, a network of 30 SMS gateways, and cutting-edge blockchain and IoT capabilities. Customized to expedite business growth and optimize monthly software expenses, SMS-iT CRM stands as a versatile solution poised for businesses to thrive in dynamic markets.

API Access

Has API Yes 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

AWeber No 
ActiveCampaign No 
ChatGPT No 
GetResponse No 
Google No 
LiveChat Yes 
Mailchimp No 
SONIFI No 
Shopify No 
Softhealer Real Estate CRM No 
Telegram Yes 
WhatsApp Yes 
WooCommerce No 

Integrations

AWeber Yes 
ActiveCampaign Yes 
ChatGPT Yes 
GetResponse Yes 
Google Yes 
LiveChat No 
Mailchimp Yes 
SONIFI Yes 
Shopify Yes 
Softhealer Real Estate CRM Yes 
Telegram No 
WhatsApp No 
WooCommerce Yes 

Pricing Details

$100 per month
Free Trial No 
Free Version No 

Pricing Details

$299/month
Artificial Intelligence
Text (SMS, MMS, RCS)
Smart Inbox – No AI
Pipelines
SMS Gateways & SMPP – Unlimited Messaging and Calling
22+ Smart Tools – No AI & Smart Analytics
Voice (Broadcast, Smart Dialer with Customer Connect, Receiptionist – IVR, Extensions)
Social with 22+ Channels
Email with SMTP Gateway
Campaigns
Lead Management
Link Tracking Automation
Tag-iT
Website Chatbot
Quotes
Text to Join
Missed Call Messaging
Email Verification
Unibox and Multiple Email Accounts
Power Dialer + Multi-Line Dialer
Bulk Social (e.g, send bulk messages with WhatsAPP, Facebook, Instagram, etc)
Appointment Booking AI Bot
Workflow Automation
Ecommerce Suite
Email Warming
Connect - Smart Video Conferencing
Blockbook
Geo Targeting
Smart Scraper – Contact Data Completer
Smart Database
Social Planner
Reputation Manager
Contracts
Blogger
SMS-iT GPT
Staff AI (AI Powered Virtual Assistance)
Tracks
Metaverse
Fax
Appointments
QR Code Builder
Smart Analytics
Notepad
Phone Number Validation & Lookup
Smart Contact Management
Templates
Activity Logs
Leads Reports
Unlimited Keywords
Unlimited Team Accounts
Smart Numbers Management
Smart Compliance Management
Tons of integrations
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

2way Message

Founded

2020

Country

United Kingdom

Website

2way.app/

Vendor Details

Company Name

SMS-iT

Founded

2021

Country

United States

Website

smsit.ai

Product Features

SMS Marketing

2-Way Messaging Yes 
Artificial Intelligence No 
Contact Management Yes 
MMS Yes 
Mass Texting Yes 
Message Personalization Yes 
Mobile Coupons Yes 
Mobile Keywords No 
Polls / Voting No 
Reporting/Analytics No 
Scheduled Messaging No 
Shortcodes No 
Text-to-Win No 

Product Features

CRM

Calendar/Reminder System Yes 
Call Logging Yes 
Document Storage Yes 
Email Marketing Yes 
Internal Chat Integration Yes 
Lead Scoring Yes 
Marketing Automation Integration Yes 
Mobile Access Yes 
Quotes / Proposals Yes 
Segmentation Yes 
Social Media Integration Yes 
Task Management Yes 
Territory Management Yes 

SMS Marketing

2-Way Messaging Yes 
Artificial Intelligence Yes 
Contact Management Yes 
MMS Yes 
Mass Texting Yes 
Message Personalization Yes 
Mobile Coupons Yes 
Mobile Keywords Yes 
Polls / Voting Yes 
Reporting/Analytics Yes 
Scheduled Messaging Yes 
Shortcodes Yes 
Text-to-Win Yes 

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