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Description
Instead of attempting to reach out to your customers through phone calls, consider sending them a text message instead. With a two-way texting tool, you can effortlessly send, receive, and manage your business text message conversations. If customers aren't answering your calls, there are likely valid reasons behind it. Utilize Business Text Messaging to enhance your communication with customers, as many prefer texting as their primary means of interaction. This familiar method allows them to engage with you on their preferred platforms, like SMS, WhatsApp, or Messenger, ultimately leading to a better customer experience. It's essential to keep dialogues active even when customers leave your website or end a live chat, as these interactions can easily be lost, especially on mobile devices. By using text messaging, you can maintain the dialogue and manage it seamlessly in your inbox. Strengthening your relationships with customers is crucial, and they will appreciate having your number saved in their contacts for easy access in the future. Ultimately, fostering these connections can lead to increased customer satisfaction and loyalty over time.
Description
Since 2004, EZ Texting has provided 230,000+ growing businesses and organizations with an effortless way to start text marketing — and powerful features and integrations to keep conversations going.
Secure trusted numbers.
Build attentive audiences.
Craft effective texts.
Start free today.
EZ Texting Key Features
Two-Way Messaging: Allows customers to reply to messages, ask questions, or provide feedback, creating opportunities for meaningful engagement and dialogue.
Mass Texting: Personalized messages sent to large groups of contacts with just a few clicks, maximizing reach and engagement.
Keywords: Unique words or phrases that customers can text to a designated number, triggering automated responses or actions and streamlining communication and engagement processes.
Generative AI: AI Compose and Team Inbox allows businesses to craft personalized messages and manage customer interactions.
Text Templates: Pre-written content in-app for customer communication, saving time and ensuring consistency in messaging.
MMS Edge: An image library and image editing tool powered by Shutterstock.
Compliance: EZ Texting provides built-in compliance guidance to help navigate the legal landscape of text marketing.
API Access
Has API
Yes
API Access
Has API
Yes
Integrations
Axis LMS
No
Boostpoint
No
Constant Contact
No
HubSpot CRM
No
HubSpot Customer Platform
No
LiveChat
Yes
Mailchimp
No
Shutterstock
No
Squarespace
No
Telegram
Yes
Integrations
Axis LMS
Yes
Boostpoint
Yes
Constant Contact
Yes
HubSpot CRM
Yes
HubSpot Customer Platform
Yes
LiveChat
No
Mailchimp
Yes
Shutterstock
Yes
Squarespace
Yes
Telegram
No
Pricing Details
$100 per month
Free Trial
No
Free Version
No
Pricing Details
$25/month
Included in All Plans:
Unlimited: Incoming Messages, Contacts, & Keywords
New Features: Realize ROI faster with AI Compose & Team Inbox with AI Reply
Live Support Chat: Monday-Friday 8am-8pm ET / 5am-5pm PT or Saturday-Sunday 9am-5pm ET / 6am-2pm PT
Growth Tools: Easily Grow your list with QR Codes, Keywords & Signup Forms
MMS Edge: Millions of Images & Image Editing Tool Powered by Shutterstock
Unlimited: Incoming Messages, Contacts, & Keywords
New Features: Realize ROI faster with AI Compose & Team Inbox with AI Reply
Live Support Chat: Monday-Friday 8am-8pm ET / 5am-5pm PT or Saturday-Sunday 9am-5pm ET / 6am-2pm PT
Growth Tools: Easily Grow your list with QR Codes, Keywords & Signup Forms
MMS Edge: Millions of Images & Image Editing Tool Powered by Shutterstock
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
No
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
2way Message
Founded
2020
Country
United Kingdom
Website
2way.app/
Vendor Details
Company Name
EZ Texting
Founded
2004
Country
United States
Website
www.eztexting.com
Product Features
SMS Marketing
2-Way Messaging
Yes
Artificial Intelligence
No
Contact Management
Yes
MMS
Yes
Mass Texting
Yes
Message Personalization
Yes
Mobile Coupons
Yes
Mobile Keywords
No
Polls / Voting
No
Reporting/Analytics
No
Scheduled Messaging
No
Shortcodes
No
Text-to-Win
No
Product Features
Appointment Reminder
Appointment Scheduling
Yes
Calendar Management
No
Call Reminders
No
Email Reminders
No
Online Booking
Yes
Payment Reminders
Yes
Recurring Appointments
Yes
Rescheduling
No
SMS Messaging
Yes
Two-Way Messaging
Yes
Mobile Marketing
Channel Attribution
No
Contextual Targeting
No
Coupons
No
Email Marketing
No
Engagement Monitoring
No
In-App Marketing
No
Location-Based Marketing
No
Push Notifications
No
Text Messaging
Yes
Text-to-Win
No
SMS Marketing
2-Way Messaging
Yes
Artificial Intelligence
Yes
Contact Management
Yes
MMS
Yes
Mass Texting
Yes
Message Personalization
Yes
Mobile Coupons
No
Mobile Keywords
Yes
Polls / Voting
Yes
Reporting/Analytics
Yes
Scheduled Messaging
Yes
Shortcodes
Yes
Text-to-Win
No
SMS Survey
Alerts / Notifications
Yes
Analytics / Reporting
Yes
Audience Targeting
Yes
Campaign Management
Yes
Contact Management
Yes
Customizable Templates
Yes
Keyword Tracking
Yes
MMS
Yes
Mass Texting
Yes
Message Personalization
Yes
Scheduled Messaging
Yes
Survey Builder
No
Template Management
Yes
