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Description
Instead of attempting to reach out to your customers through phone calls, consider sending them a text message instead. With a two-way texting tool, you can effortlessly send, receive, and manage your business text message conversations. If customers aren't answering your calls, there are likely valid reasons behind it. Utilize Business Text Messaging to enhance your communication with customers, as many prefer texting as their primary means of interaction. This familiar method allows them to engage with you on their preferred platforms, like SMS, WhatsApp, or Messenger, ultimately leading to a better customer experience. It's essential to keep dialogues active even when customers leave your website or end a live chat, as these interactions can easily be lost, especially on mobile devices. By using text messaging, you can maintain the dialogue and manage it seamlessly in your inbox. Strengthening your relationships with customers is crucial, and they will appreciate having your number saved in their contacts for easy access in the future. Ultimately, fostering these connections can lead to increased customer satisfaction and loyalty over time.
Description
Easily send notifications to groups containing up to 20,000 recipients, while attaching files, images, and videos that are each up to 5MB in size, alongside voice memos lasting up to 5 minutes. With assurance that your messages are acknowledged through confirmations indicating whether they were sent, delivered, and read, you can have peace of mind. Our dedicated technical support team is available 24/7, ensuring you receive assistance whenever you require it. You can enhance one or a few employee accounts or even manage up to 8,000 accounts using our flexible individual or bulk pricing plans. Our messaging platform is fully compatible with leading U.S. carriers and can be utilized on any device that supports text messaging. AT&T Business Messaging seamlessly integrates with most text-receiving devices and accommodates a variety of messaging protocols, including SNPP, WCTP, SMTP, and TAP. Stay connected while on the move by sending and receiving messages from virtually any mobile device, ensuring that your business communications remain distinct from personal messages. This service not only streamlines your communication but also enhances collaboration among teams, making it an essential tool for any growing business.
API Access
Has API
Yes
API Access
Has API
No
Integrations
LiveChat
No
Telegram
No
WhatsApp
No
Pricing Details
$100 per month
Free Trial
No
Free Version
No
Pricing Details
$3 per month
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
2way Message
Founded
2020
Country
United Kingdom
Website
2way.app/
Vendor Details
Company Name
AT&T
Founded
1884
Country
United States
Website
www.business.att.com/products/business-messaging.html
Product Features
SMS Marketing
2-Way Messaging
Yes
Artificial Intelligence
No
Contact Management
Yes
MMS
Yes
Mass Texting
Yes
Message Personalization
Yes
Mobile Coupons
Yes
Mobile Keywords
No
Polls / Voting
No
Reporting/Analytics
No
Scheduled Messaging
No
Shortcodes
No
Text-to-Win
No
