Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Maintain a strong connection with both your team and your clientele. With 2talk, you can seamlessly take your business on the go, utilizing calling, messaging, and video capabilities across all devices. It offers much more than just a phone number and a superior Cloud PBX. By choosing 2talk, you gain access to a robust VoIP and cloud communications platform designed to facilitate your business's growth. Enhance collaboration and simplify customer engagement with ease. Equip your team with the tools for online calling and messaging, and keep customers informed with project updates or showcase your latest offerings through video. The 2talk Web App opens up a world of possibilities for your business's communication needs. With every 2talk calling plan, you receive our advanced cloud PBX at no extra cost, allowing you to manage your numbers with valuable features that provide full control. Experience the autonomy to establish a sophisticated business phone system independently, backed by our exceptional customer support. It's worth noting that faxing remains a relevant and effective tool in today’s business landscape.
Description
CommPeak helps contact centers improve inbound and outbound communication through cloud-based solutions that strengthen global reach and improve agent performance. With reliable, intuitive software focused on customer engagement, each product makes communication easier, driving business growth.
Covering a full range of communication needs, Commpeak provides predictive dialing and omnichannel messaging for expanding customer outreach. Cloud PBX provides a flexible internet-based calling system for business communication. HLR LookUp helps identify and connect with active numbers, A–Z VoIP termination enables global calling, and DID numbers create a local presence in target markets.
With over 100 CRM and other system integrations, CommPeak is easy for teams to take to. The products also provide real-time performance monitoring that increases operational visibility and helps organizations manage communication as it happens. Supported by AI insights, a tier-1 provider network, and 24/7 live support, CommPeak delivers the reliability and adaptability contact centers depend on to manage communication at scale and maintain global connectivity.
API Access
Has API
No
API Access
Has API
Yes
Integrations
Dynamics 365 Customer Service
No
FYNXT
No
HubSpot CRM
No
Intercom
No
LXCRM
No
LiveAgent
No
Pipedrive
No
Salesforce
No
Shopify
No
UTIP
No
Integrations
Dynamics 365 Customer Service
Yes
FYNXT
Yes
HubSpot CRM
Yes
Intercom
Yes
LXCRM
Yes
LiveAgent
Yes
Pipedrive
Yes
Salesforce
Yes
Shopify
Yes
UTIP
Yes
Pricing Details
$12.45 per user per month
Free Trial
No
Free Version
Yes
Pricing Details
$75 per month
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
No
Android App
Yes
Windows
No
Mac
Yes
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
2talk
Website
2talk.com
Vendor Details
Company Name
CommPeak
Founded
2012
Country
Hong Kong
Website
www.commpeak.com
Product Features
Business Phone Systems
Call Logging
No
Call Monitoring
No
Call Recording
No
Call Routing
No
Employee Directory
No
IVR / Voice Recognition
No
Mobile Access
No
Virtual Call Center
No
Web Conferencing
No
Business VoIP
Call Parking
No
Call Recording
No
Contact Management
No
Encryption
No
IVR / Voice Recognition
No
Ring Groups
No
SIP Trunking
No
Unified Communications
No
Voice Quality Enhancement
No
Cloud PBX
Call Recording
No
Call Routing
No
IVR / Voice Recognition
No
Ring Groups
No
SIP Trunking
No
Virtual Extensions
No
Web Conferencing
No
Product Features
Auto Dialer
Call Center Management
No
Call Recording
No
Call Reporting
Yes
Call Scripting
No
Lead Management
Yes
Power Dialer
Yes
Predictive Dialer
Yes
Preview Dialer
Yes
Progressive Dialer
Yes
Surveys
No
Business Phone Systems
Call Logging
Yes
Call Monitoring
Yes
Call Recording
No
Call Routing
Yes
Employee Directory
No
IVR / Voice Recognition
Yes
Mobile Access
No
Virtual Call Center
Yes
Web Conferencing
No
Business VoIP
Call Parking
No
Call Recording
No
Contact Management
No
Encryption
Yes
IVR / Voice Recognition
Yes
Ring Groups
No
SIP Trunking
Yes
Unified Communications
Yes
Voice Quality Enhancement
Yes
Cloud PBX
Call Recording
No
Call Routing
Yes
IVR / Voice Recognition
Yes
Ring Groups
No
SIP Trunking
Yes
Virtual Extensions
Yes
Web Conferencing
No
Predictive Dialer
Call Monitoring
Yes
Call Recording
No
Call Results
Yes
Call Transfer
Yes
Callback Scheduling
Yes
Campaign Specific Caller ID
Yes
Contact Management
No
FCC Compliance
No
FTC Compliance
No
Lead Capture
No
Lead Management
No
SMS Marketing
2-Way Messaging
Yes
Artificial Intelligence
No
Contact Management
Yes
MMS
No
Mass Texting
Yes
Message Personalization
Yes
Mobile Coupons
Yes
Mobile Keywords
Yes
Polls / Voting
No
Reporting/Analytics
Yes
Scheduled Messaging
Yes
Shortcodes
Yes
Text-to-Win
No