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Average Ratings 0 Ratings

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features
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support

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Description

Discover the insights you require with ease. 20|20 stands out as a distinctive research firm. Our exceptional range of in-house solutions and strategies, meticulously crafted by our skilled team, ensures that obtaining impactful insights and rich consumer narratives is a smarter, quicker, and simpler process. Our core belief in being smarter, faster, and easier permeates every aspect of our research. As a pivotal part of the Schlesinger Group, 20|20 Research is recognized as a leader and innovator in qualitative market research. With over three decades of expertise, we have pioneered methods and tools that are utilized globally for qualitative and hybrid research endeavors, providing an unparalleled blend of in-house research capabilities and proprietary technology. We are motivated by the principle that research should be straightforward and accessible, and our streamlined solutions yield timely insights that empower decision-makers to advance confidently and stimulate growth. Thus, we are committed to transforming the research landscape to better serve our clients' needs.

Description

MindProbe is an AI-driven research platform built to help DTC brands, agencies, and product teams gather and analyze customer insights quickly. The platform simplifies the entire research process by automating survey creation, response collection, and data analysis. Instead of manually writing surveys and organizing spreadsheets, users can generate targeted questions using AI and launch surveys in minutes. MindProbe supports multiple research use cases including product testing, customer experience analysis, market research, and event feedback. Once responses are collected, the platform automatically converts the data into visual dashboards, reports, and presentation-ready insights. These insights help teams understand trends, sentiment, and customer preferences more easily. MindProbe also provides shared workspaces that allow teams to collaborate on research projects and keep stakeholders aligned. Integrations with other tools help connect survey results with broader customer data systems. The platform includes customizable survey themes and layouts that reflect each brand’s identity. By combining automation, analytics, and collaboration features, MindProbe helps organizations conduct high-quality research without the delays and costs of traditional methods.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

$0/month
Free Trial Yes 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac Yes 
Linux Yes 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

20|20 Research

Founded

1986

Country

United States

Website

www.2020research.com/software-solutions/

Vendor Details

Company Name

MindProbe

Founded

2026

Country

United Arab Emirates

Website

www.mindprobe.ai/

Product Features

Product Features

Customer Feedback

Alerts / Notifications No 
Behavior Analytics Yes 
Bug Reports No 
Community Feedback Tools No 
Live Chat No 
Negative Feedback Management Yes 
Net Promoter Score (NPS) Yes 
Screenshot / Screen Capture No 
Surveys Yes 
User Testing Tools Yes 
Video Feedback No 
Visual Feedback Tools No 
Voice of the Customer (VoC) Yes 
Website Feedback Yes 

Survey

Custom Survey URLs Yes 
Data Analysis Tools Yes 
Email Marketing Yes 
Mobile Survey Yes 
Offline Response Collection Yes 
Paper Survey No 
Question Branching Yes 
Question Library Yes 
Site Intercept Survey Yes 
Skip Logic Yes 
Supports Audio / Images / Video Yes 

Alternatives

Alternatives

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