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support

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Description

Discover the insights you require with ease. 20|20 stands out as a distinctive research firm. Our exceptional range of in-house solutions and strategies, meticulously crafted by our skilled team, ensures that obtaining impactful insights and rich consumer narratives is a smarter, quicker, and simpler process. Our core belief in being smarter, faster, and easier permeates every aspect of our research. As a pivotal part of the Schlesinger Group, 20|20 Research is recognized as a leader and innovator in qualitative market research. With over three decades of expertise, we have pioneered methods and tools that are utilized globally for qualitative and hybrid research endeavors, providing an unparalleled blend of in-house research capabilities and proprietary technology. We are motivated by the principle that research should be straightforward and accessible, and our streamlined solutions yield timely insights that empower decision-makers to advance confidently and stimulate growth. Thus, we are committed to transforming the research landscape to better serve our clients' needs.

Description

Listen offers an innovative solution for businesses to gain deep customer insights quickly and efficiently through AI-powered interviews. The platform allows you to replace time-consuming research methods such as surveys and focus groups with automated AI-moderated interviews that generate both qualitative and quantitative feedback. Whether you’re testing landing pages, conducting usability studies, or understanding brand perception, Listen delivers real-time insights. The platform also supports diverse formats, including video, audio, and text, and can translate and transcribe in over 50 languages, ensuring a broad reach for global insights.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Goldfish No 

Integrations

Goldfish Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

20|20 Research

Founded

1986

Country

United States

Website

www.2020research.com/software-solutions/

Vendor Details

Company Name

Listen Labs

Founded

2023

Country

United States

Website

listenlabs.ai/

Product Features

Product Features

Market Research

Benchmarking No 
Compensation Management No 
Data Management No 
Email / Online No 
Face-to-Face No 
Panel Management No 
Paper-Based No 
Phone-Based No 
Sample Management No 
Statistical Analysis No 
Survey Management No 

Alternatives

Alternatives

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