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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Our team comprises skilled data scientists and software developers who collaborate closely with experts from the Consumer Packaged Goods (CPG) sector. We pride ourselves on being more than just capable generalists; we possess a deep understanding of the complexities brands face in their often challenging relationships with retailers, which is clearly reflected in the solutions we provide. Our insights are not only informative but also actionable across various departments, including field sales, key account management, and customer marketing. Recognizing that choosing a solution provider is a significant decision for any business, we facilitate this process by offering a concise ‘Proof of Concept’ phase that helps you build a compelling business case for partnering with our experts. This straightforward next step is designed to be quick, cost-effective, and simple to deploy. Within just a few weeks, you will gain valuable insight into the potential benefits of enhancing your retail execution, which will support informed planning and budgeting decisions. By leveraging big data, we enable rapid analysis and efficient resource allocation, ultimately driving better outcomes for our clients. Additionally, we are committed to fostering long-term relationships that evolve alongside your business needs.

Description

Infor Interaction Advisor is an application designed for real-time decision-making that determines the most suitable and impactful marketing campaign to display at any customer interaction point. By utilizing this user-friendly tool, businesses can enhance their customer experience management strategies with messages and offers that resonate most effectively with their audience. The self-learning nature of this marketing campaign management software allows it to recommend the ideal campaign tailored to the customer, addressing aspects such as next best actions, cross-selling opportunities, and retention strategies. Through its ability to dynamically profile customers and make rapid assessments regarding qualifications and governance, the platform guarantees that marketing efforts are not only relevant but also personalized, ensuring customers receive the most appropriate campaigns to meet their needs. This innovative approach to marketing significantly increases the likelihood of successful customer engagement and satisfaction.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

20:20 Retail Data Insight

Founded

2000

Country

United States

Website

www.2020rdi.com/solutions/

Vendor Details

Company Name

Infor

Founded

2002

Country

United States

Website

www.infor.com/products/customer-experience-suite/interaction-advisor

Product Features

Predictive Analytics

AI / Machine Learning No 
Benchmarking No 
Data Blending No 
Data Mining No 
Demand Forecasting No 
For Education No 
For Healthcare No 
Modeling & Simulation No 
Sentiment Analysis No 

Product Features

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