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Description
Welcome to 1HotelSolution.com, your ultimate destination for comprehensive Hotel Digital Marketing solutions. Our dedication lies in delivering top-notch and cost-effective digital marketing strategies tailored specifically for our hotel partners, which encompass professional web development, organic search engine optimization, Google Ads, social media marketing, hotel booking software, loyalty program solutions, and e-commerce and revenue management services. Since every hotel possesses unique characteristics, we recognize the necessity for varied strategies and personalized solutions. With our extensive experience in hotel digital marketing, our clients can expect enhanced online visibility and a greater likelihood of increasing direct bookings and revenue as a result of our tailored recommendations and strategic commitments. From our inception, our unwavering focus has been solely on the hotel and lodging sector, and this commitment remains steadfast to this day. By partnering with us, hotels can unlock their full potential in the digital landscape.
Description
ICIboT can be used as a standalone product to manage guest engagement from beginning to end. The online guest service portals allow you to take new orders and manage guest inquiries. You can serve your guests in any area, such as the lobby and kiosks, by using real-time, multilingual, and multi-platform technology. You can satisfy your customers, increase customer loyalty, and increase your revenues with one product.
ICIboT increases hotel revenue and improves guest satisfaction. ICI promotes your hotel on guests' phones during the pre-stay, post-stay and post-stay periods. It also sells your services and acts as a new sales platform that allows guests to choose your hotel.
ICI's multi-platform support will help you increase your repeat guests and your revenue. We integrate with your PMS/CRM, ERP, and Analytics systems to ensure guest satisfaction. Please contact us to learn more about our new guest expertise program.
API Access
Has API
No
API Access
Has API
Yes
Integrations
AWS Amplify
No
AWS Backup
No
Agoda
Yes
Airbnb
Yes
Azure Application Gateway
No
Booking.com
Yes
Expedia
Yes
Facebook Messenger
No
Google
No
PayPal Checkout
No
Integrations
AWS Amplify
Yes
AWS Backup
Yes
Agoda
No
Airbnb
No
Azure Application Gateway
Yes
Booking.com
No
Expedia
No
Facebook Messenger
Yes
Google
Yes
PayPal Checkout
Yes
Pricing Details
$40 per month
Free Trial
Yes
Free Version
No
Pricing Details
5usd/per room/month
Free Trial
Yes
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
Yes
Mac
Yes
Linux
Yes
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
1HotelSolution
Founded
2005
Country
Thailand
Website
www.1hotelsolution.com
Vendor Details
Company Name
icibot
Founded
2016
Country
Turkey
Website
icibot.com/en/
Product Features
Hotel Channel Management
Inventory Management
Yes
Kill Switch
Yes
Promotions Management
No
Rate Management
Yes
Reservations Management
Yes
Restriction Management
Yes
Product Features
Customer Engagement
Analytics
Yes
Churn Management
Yes
Communication Management
Yes
Community Management
Yes
Content Syndication
Yes
Feedback Collection
Yes
Gamification
Yes
Live Chat
Yes
Video Content
Yes
Customer Experience
Action Management
Yes
Analytics
Yes
Customer Segmentation
Yes
Dashboard
Yes
Feedback Management
Yes
Knowledge Management
Yes
Multi-Channel Collection
No
Sentiment Analysis
No
Survey Management
Yes
Text Analysis
No
Trend Analysis
No
Customer Loyalty
CRM
Yes
Corporate Memberships
Yes
Customer Activity Tracking
Yes
Discount Management
Yes
Gift Card System
No
Loyalty Card System
Yes
Member Portal
Yes
Membership Management
Yes
No-Card Loyalty System
Yes
Referral Tracking
Yes
Rewards Management
Yes
Customer Satisfaction
360 Degree Feedback
Yes
Analytics
Yes
Call Reporting
No
Complaint Monitoring
Yes
Feedback Collection
Yes
Survey Management
Yes
Hotel Channel Management
Inventory Management
Yes
Kill Switch
Yes
Promotions Management
Yes
Rate Management
Yes
Reservations Management
Yes
Restriction Management
Yes
