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Average Ratings 0 Ratings

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features
design
support

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Description

1Channel's Return & Claims Management Software efficiently manages sales returns across various levels, including retailers, distributors, super stockists, and field sales, by generating automatic credit notes upon approval from the appropriate authority within the hierarchy. Claims related to damaged, expired, or defective stock are processed through a customizable approval pathway that accommodates up to seven levels of authorization, catering to intricate distribution systems. When discrepancies in Goods Receipt Notes (GRN) occur, the system sends out automatic alerts rather than halting the receipt of goods, while any exceptions related to credit limits are flagged for managerial review and adjustment in a single action. Additionally, field teams have the capability to initiate and monitor returns seamlessly using a mobile application during their market visits, enhancing efficiency and responsiveness in the claims process. This comprehensive approach not only streamlines operations but also improves communication across all levels of the distribution chain.

Description

yayloh is a return management platform for fashion brands. It was founded with the aim of fixing the biggest pain of the online shopping journey, both for customers and retailers: returns. yayloh makes it easy for customers and retailers to manage their post-purchase journeys digitally. The result is simplified processes, empowered customer service agents, and fewer returns. The platform can be connected to CMS' REST API to allow seamless integration. The solution can handle large transaction volumes and is easy to implement.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

No images available

Screenshots View All

Integrations

Centra No 
Magento No 
Shopify No 
Shopify Plus No 
Zendesk No 

Integrations

Centra Yes 
Magento Yes 
Shopify Yes 
Shopify Plus Yes 
Zendesk Yes 

Pricing Details

Contact us for custom pricing
Free Trial Yes 
Free Version No 

Pricing Details

$40/month (unlimited users)
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App No 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person Yes 

Vendor Details

Company Name

1Channel

Founded

2014

Country

India

Website

www.1channel.co/return-management-software.html

Vendor Details

Company Name

yayloh

Founded

2019

Country

Sweden

Website

www.yayloh.com

Product Features

Returns Management

3PL / ERP Integration No 
Automated Exchanges No 
Branded Experience No 
Custom Return Policy No 
Inventory Management No 
One-Click Returns Processing No 
Returns Analytics No 
Shopper Self-Service No 
Smart Data Collection No 

Product Features

Returns Management

3PL / ERP Integration Yes 
Automated Exchanges Yes 
Branded Experience Yes 
Custom Return Policy Yes 
Inventory Management Yes 
One-Click Returns Processing Yes 
Returns Analytics Yes 
Shopper Self-Service Yes 
Smart Data Collection Yes 

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