Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
1Channel's Return & Claims Management Software efficiently manages sales returns across various levels, including retailers, distributors, super stockists, and field sales, by generating automatic credit notes upon approval from the appropriate authority within the hierarchy. Claims related to damaged, expired, or defective stock are processed through a customizable approval pathway that accommodates up to seven levels of authorization, catering to intricate distribution systems. When discrepancies in Goods Receipt Notes (GRN) occur, the system sends out automatic alerts rather than halting the receipt of goods, while any exceptions related to credit limits are flagged for managerial review and adjustment in a single action. Additionally, field teams have the capability to initiate and monitor returns seamlessly using a mobile application during their market visits, enhancing efficiency and responsiveness in the claims process. This comprehensive approach not only streamlines operations but also improves communication across all levels of the distribution chain.
Description
Perform.AI runs AI commerce end to end for ambitious brands — discovery, recommendation, checkout, delivery and returns on one connected platform built for shoppers and the AI agents buying alongside them. Its data engine, AI Decision Intelligence, works nonstop to lift gross margin, hold on to customers and cut logistics cost. Trusted by Nespresso, Shopify, Puma and Zalando, with 1,100+ carriers connected worldwide.
API Access
Has API
No
API Access
Has API
Yes
Screenshots View All
No images available
Integrations
SAP Store
No
Shopify
No
Pricing Details
Contact us for custom pricing
Free Trial
Yes
Free Version
No
Pricing Details
Book a demo to receive a thorough consultation with our experts and get a custom quote for your business needs.
Free Trial
Yes
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
No
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
Yes
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
1Channel
Founded
2014
Country
India
Website
www.1channel.co/return-management-software.html
Vendor Details
Company Name
Perform.AI
Founded
2016
Country
Singapore
Website
www.perform.ai/
Product Features
Returns Management
3PL / ERP Integration
No
Automated Exchanges
No
Branded Experience
No
Custom Return Policy
No
Inventory Management
No
One-Click Returns Processing
No
Returns Analytics
No
Shopper Self-Service
No
Smart Data Collection
No
Product Features
Logistics
3PL
Yes
Barcoding / RFID
No
CRM
No
Container Tracking
No
Cross Docking
No
Fleet Management
No
Inventory Management
No
Order Management
Yes
Purchasing
No
Scheduling
No
Shipping Management
Yes
Transportation Management
No
Returns Management
3PL / ERP Integration
Yes
Automated Exchanges
Yes
Branded Experience
Yes
Custom Return Policy
Yes
Inventory Management
No
One-Click Returns Processing
Yes
Returns Analytics
Yes
Shopper Self-Service
Yes
Smart Data Collection
Yes
Shipment Tracking
Alerts/Notifications
Yes
Delivery Estimate
Yes
For Freight
Yes
For eCommerce
Yes
Status Tracking
Yes
Website Integration
Yes