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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

1Channel CRM is designed to assist businesses in the FMCG, distribution, and retail sectors by providing a unified cloud platform for managing leads and customer relationships effectively. Its field-centric approach offers sales teams on the ground mobile access along with real-time updates, while customizable workflows, dashboards, and modules ensure alignment with the unique processes of various businesses. Furthermore, the CRM seamlessly integrates with Shopify, WordPress, and over 2,000 additional third-party applications, incorporating AI-driven automation for sales, marketing, and customer support that includes predictive insights. Companies are only required to pay for the specific modules they utilize, benefiting from robust enterprise-level security for all their data. With a strong reputation, it is currently trusted by more than 80 clients and serves over 200,000 end users across more than 40 nations, showcasing its global reach and reliability. This versatility makes 1Channel CRM a valuable asset for businesses aiming to enhance their customer relationship management.

Description

MAssist is a comprehensive platform that integrates sales, distribution, and field operations to cater to the needs of contemporary businesses. It boasts essential features such as Sales Force Automation (SFA), a Distribution Management System (DMS), a Promoter/BA App, Mobile POS, and Business Analytics, empowering organizations to automate processes, improve visibility in the field, and leverage real-time data for informed decision-making. Targeting sectors including FMCG, Pharma, Retail, Automotive, and Consumer Durables, Massist CRM allows teams to effectively manage leads, assess field performance, enhance retail execution, and fortify distributor relationships—all through a user-friendly mobile dashboard. Whether you are managing a substantial sales team or coordinating retail operations across multiple regions, Massist CRM provides the necessary flexibility, oversight, and insights to propel growth and optimize operational effectiveness, ensuring that your organization remains competitive in a dynamic market. Additionally, its user-centric design makes it accessible for teams of all sizes, fostering improved collaboration and efficiency.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

No images available

Screenshots View All

No images available

Integrations

No details available.

Integrations

No details available.

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based No 
On-Premises No 
iPhone App Yes 
iPad App No 
Android App Yes 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

1Channel

Country

India

Website

www.1channel.co/customer-relationship-management

Vendor Details

Company Name

MAssist

Founded

2017

Country

India

Website

www.massistcrm.com

Product Features

CRM

Calendar/Reminder System No 
Call Logging No 
Document Storage No 
Email Marketing No 
Internal Chat Integration No 
Lead Scoring No 
Marketing Automation Integration No 
Mobile Access No 
Quotes / Proposals No 
Segmentation No 
Social Media Integration No 
Task Management No 
Territory Management No 

Product Features

Sales Force Automation

Call Management No 
Campaign Management No 
Channel Management No 
Commission Management No 
Contact Management No 
Contract Management No 
Customer Database No 
Email Marketing No 
Field Sales Management No 
Lead Management No 
Opportunity Management No 
Performance Metrics No 
Proposal Generation No 
Referral Tracking No 
Sales Forecasting No 
Territory Management No 

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