Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
1Channel CRM is designed to assist businesses in the FMCG, distribution, and retail sectors by providing a unified cloud platform for managing leads and customer relationships effectively. Its field-centric approach offers sales teams on the ground mobile access along with real-time updates, while customizable workflows, dashboards, and modules ensure alignment with the unique processes of various businesses. Furthermore, the CRM seamlessly integrates with Shopify, WordPress, and over 2,000 additional third-party applications, incorporating AI-driven automation for sales, marketing, and customer support that includes predictive insights. Companies are only required to pay for the specific modules they utilize, benefiting from robust enterprise-level security for all their data. With a strong reputation, it is currently trusted by more than 80 clients and serves over 200,000 end users across more than 40 nations, showcasing its global reach and reliability. This versatility makes 1Channel CRM a valuable asset for businesses aiming to enhance their customer relationship management.
Description
Our premier Field Force Automation (CRM) solution was developed to meet the specific demands of the Pharma, Devices, and FMCG industries. The HD Platform/suite is designed to provide an unprecedented level of sales integration, combining customer relationship management, presentation tools, and data-driven closed-loop marketing into a single, cohesive platform. With a decade of experience in Sales Force Automation and CRM software, we possess a deep understanding of the unique business processes and challenges faced by these sectors. At the heart of our HD Suite lies SFA, which empowers sales teams to effectively manage their customer relationships, organize their daily tasks, and generate reports in a uniform manner. This innovative product is the culmination of over five years dedicated to market analysis and the incorporation of best practices gleaned from leading Pharma and FMCG companies. Furthermore, it is designed with a one-device usage philosophy, ensuring seamless accessibility and usability for sales professionals in the field. Our commitment to continuous improvement and understanding of industry trends allows us to deliver a solution that not only meets but exceeds the expectations of our clients.
API Access
Has API
No
API Access
Has API
No
Screenshots View All
No images available
Integrations
Microsoft 365
No
Salesforce
No
ScribeHealth
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
Yes
Vendor Details
Company Name
1Channel
Country
India
Website
www.1channel.co/customer-relationship-management
Vendor Details
Company Name
SwaaS
Country
India
Website
swaas.net/products/hi-doctor/
Product Features
CRM
Calendar/Reminder System
No
Call Logging
No
Document Storage
No
Email Marketing
No
Internal Chat Integration
No
Lead Scoring
No
Marketing Automation Integration
No
Mobile Access
No
Quotes / Proposals
No
Segmentation
No
Social Media Integration
No
Task Management
No
Territory Management
No
Product Features
Field Sales
Activity Tracking
No
CRM
No
Channel Management
No
Collaboration Tools
No
Controlled Access
No
Dashboard Management
No
Expense Management
No
Fast Estimates
No
Inventory Management
No
Invoices
No
Lead / Opportunity Management
No
Online Payments
No
Order Management
No
Quoting
No
Reporting / Analytics
No
Route Optimization
No
Territory Management
No
Time Tracker
No
Visit Scheduling
No
Workflow Management
No
Sales Acceleration
CPQ
No
Campaign Management
No
Dialer
No
Email Sequencing
No
Email Templates
No
Email Tracking
No
List Building
No
Meeting Scheduler
No
Predictive Analytics
No
Reporting
No
Sales Gamification
No
Sales Intelligence
No
Sales Workflow Management
No