Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
1Channel CRM is designed to assist businesses in the FMCG, distribution, and retail sectors by providing a unified cloud platform for managing leads and customer relationships effectively. Its field-centric approach offers sales teams on the ground mobile access along with real-time updates, while customizable workflows, dashboards, and modules ensure alignment with the unique processes of various businesses. Furthermore, the CRM seamlessly integrates with Shopify, WordPress, and over 2,000 additional third-party applications, incorporating AI-driven automation for sales, marketing, and customer support that includes predictive insights. Companies are only required to pay for the specific modules they utilize, benefiting from robust enterprise-level security for all their data. With a strong reputation, it is currently trusted by more than 80 clients and serves over 200,000 end users across more than 40 nations, showcasing its global reach and reliability. This versatility makes 1Channel CRM a valuable asset for businesses aiming to enhance their customer relationship management.
Description
Heera Software has established itself as a reliable provider of SaaS-based, enterprise-level Distributor Management Systems and Sales Force Automation solutions specifically designed for the B2B market. With expertise of over 25 years across various sectors, including FMCG, CPG, construction, chemicals, retail, and lifestyle, Heera delivers platforms that effectively cater to both rural and urban markets, enhancing sales and sales teams' processes and also streamlining route-to-market strategies.
The company's flagship offering, TradePulse, distinguishes itself as an advanced Distributor Management Software, featuring an intuitive dashboard that provides near real-time insights and visibility, empowering teams to make informed, data-driven decisions while reducing manual tasks.
- It incorporates AI-driven capabilities that facilitate AI-based image recognition, data analytics and more.
- The software ensures precise visibility of secondary sales.
- It also allows for effective control of pricing and master data.
- Additionally, it simplifies the process of distributor claim settlement and tracking, further enhancing operational efficiency.
With its innovative solutions, Heera Software is dedicated to driving success for its clients in the competitive FMCG and CPG Industries.
API Access
Has API
No
API Access
Has API
No
Screenshots View All
No images available
Integrations
Amazon S3
No
Google
No
Google Maps
No
Microsoft 365
No
Oracle APM
No
Tally
No
Integrations
Amazon S3
Yes
Google
Yes
Google Maps
Yes
Microsoft 365
Yes
Oracle APM
Yes
Tally
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
Yes
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
1Channel
Country
India
Website
www.1channel.co/customer-relationship-management
Vendor Details
Company Name
Heera Software
Founded
1999
Country
India
Website
heerasoftware.com
Product Features
CRM
Calendar/Reminder System
No
Call Logging
No
Document Storage
No
Email Marketing
No
Internal Chat Integration
No
Lead Scoring
No
Marketing Automation Integration
No
Mobile Access
No
Quotes / Proposals
No
Segmentation
No
Social Media Integration
No
Task Management
No
Territory Management
No
Product Features
Distribution
Barcoding / RFID
No
Import / Export Management
No
Inventory Management
Yes
Order Management
Yes
Purchasing
Yes
Returns Management
Yes
Sales Forecasting
Yes
Shipping Management
No
Warehouse Management
No
Sales Force Automation
Call Management
No
Campaign Management
No
Channel Management
No
Commission Management
No
Contact Management
No
Contract Management
No
Customer Database
Yes
Email Marketing
No
Field Sales Management
Yes
Lead Management
No
Opportunity Management
No
Performance Metrics
Yes
Proposal Generation
No
Referral Tracking
No
Sales Forecasting
Yes
Territory Management
Yes