Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Designed for venue administrators and their audiences, 168tickets Online Box Office is a user-friendly event ticketing solution that combines sales and marketing into a single platform. This intuitive application empowers users to efficiently sell not just tickets but also merchandise. Its key features encompass both reserved and general admission seating options, the ability for attendees to print their tickets at home, various ticket categories for youth, seniors, and children, as well as season passes. Additionally, it offers a convenient online newsletter sign-up, comprehensive reporting tools, and much more. The billing process occurs only after you have received your revenue from ticket sales, operating on a pay-per-ticket model. Furthermore, this system supports multi-scan capabilities, allowing a ticket to be scanned at the entrance and then re-scanned again during the event, ensuring a smooth entry experience. This seamless integration of features makes it an excellent choice for enhancing event management.

Description

InteGreat Web Services simplifies the process of engaging with both Collabrance and GreatAmerica while users remain within their main business management systems. In conjunction with ConnectWise, Collabrance has developed a ticketing integration that enables Managed Service Providers (MSPs) to effortlessly transfer tickets between themselves and Collabrance. This integration fosters a more cohesive and efficient collaboration when addressing customer IT issues, allowing both parties to work on the same ticket as necessary. The system ensures that information is consistently replicated, providing a unified view of customer data. A new field has been introduced specifically for the Collabrance Ticket Number, allowing users to monitor and manage customer tickets and activities seamlessly. The secure platform facilitates the sharing of information and insights, significantly reducing errors and confusion by enabling simultaneous work on the same ticket across different systems. Additionally, it automatically updates and shares customer information in real time, including crucial details such as the company name, Collabrance Ticket Number, all relevant notes, configuration name, status, site, and contact information. This integration not only streamlines operations but also enhances the overall customer service experience.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

ConnectWise PSA No 

Integrations

ConnectWise PSA Yes 

Pricing Details

$0.50 per month
Free Trial Yes 
Free Version No 

Pricing Details

$110 per user per month
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) No 
In Person Yes 

Vendor Details

Company Name

168tickets

Founded

2006

Country

United States

Website

www.168tickets.com

Vendor Details

Company Name

Collabrance

Founded

2009

Country

United States

Website

www.collabrance.com/what-we-do/resources/integreat

Product Features

Ticketing

Barcode / Ticket Scanning Yes 
Box Office Management Yes 
Concessions Management Yes 
Customer Database Yes 
Event Management Yes 
Fundraising Management Yes 
General Admission Yes 
Kiosk Ticketing Yes 
Mobile Ticketing Yes 
Online Ticketing Yes 
Onsite Ticketing Yes 
POS Yes 
Print-at-Home Yes 
Reserved Seating Yes 
Season Tickets Yes 
Ticket Brokering No 
VIP & Discount Tickets Yes 

Product Features

Enterprise Service Bus (ESB)

Data Source Connectors No 
Electronic Data Interchange (EDI) No 
Enterprise Application Integration No 
Enterprise Integration Patterns (EIP) No 
Integrations Management No 
Messaging No 

Alternatives

Alternatives

UpStage Reviews

UpStage

UpStage Technologies
TicketSpice Reviews

TicketSpice

Webconnex
Vorex Reviews

Vorex

Kaseya