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Average Ratings 0 Ratings
Description
12Bot is a versatile cloud-based platform designed for businesses to manage customer interactions across popular messaging apps like WhatsApp, Instagram, and Facebook. It features AI-enhanced responses, seamless transitions to human agents, intuitive no-code workflows, collaborative team inbox functionalities, lead generation tools, and a comprehensive CRM system. Businesses can effectively execute messaging campaigns, oversee product catalogs and orders, and facilitate booking processes directly through chat. Additionally, the platform provides both web and mobile access, along with API keys and webhooks, and integrates with e-commerce platforms such as Shopify and WooCommerce. Its MCP server enables the connection of AI assistants like Claude and ChatGPT to build customized workflows and automation. Designed specifically for small to medium-sized enterprises, 12Bot caters to various local brands across sectors including retail, food service, real estate, healthcare, and education, ensuring they can enhance their customer engagement strategies. By providing these diverse tools and integrations, 12Bot helps businesses streamline their communication processes and improve overall customer satisfaction.
Description
Zaptick is an innovative platform designed for customer communication, enabling businesses to handle all their interactions from one centralized location. By integrating WhatsApp, Email, RCS, SMS, Voice AI, and Instagram into a single dashboard, it is supported by a unified team inbox, a no-code workflow creator, AI chatbots, and voice assistants, along with a native WhatsApp catalog and real-time analytics, eliminating the need for companies to juggle multiple tools for managing customer engagement. Tailored for contemporary enterprises seeking rapid communication and enhanced engagement, Zaptick empowers sales, support, and marketing teams to optimize their processes and provide superior customer experiences. In this way, Zaptick not only simplifies communication but also fosters a more cohesive approach to customer interaction across various channels.
API Access
Has API
Yes
API Access
Has API
No
Screenshots View All
No images available
Integrations
Instagram
Yes
WhatsApp
Yes
ChatGPT
Yes
Claude
Yes
Facebook
Yes
Model Context Protocol (MCP)
Yes
Shopify
Yes
WooCommerce
Yes
Integrations
Instagram
Yes
WhatsApp
Yes
ChatGPT
No
Claude
No
Facebook
No
Model Context Protocol (MCP)
No
Shopify
No
WooCommerce
No
Pricing Details
$20/month
Free plan available. Starter is $20 per month. A 7-day free trial is offered. Higher plans add channels, seats, automation runs and AI credits.
Free Trial
Yes
Free Version
Yes
Pricing Details
₹1,420/month
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
No
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
12Monday Technologies
Founded
2026
Country
United States
Website
12bot.io
Vendor Details
Company Name
Zaptick
Founded
2024
Country
India
Website
zaptick.io
Product Features
Product Features
Customer Communications Management
Batch Communications
No
Chat / Messaging
No
Content Management
No
Email Distribution
No
Interactive Content
No
Multi-Channel Communications
No
On-Demand Communications
No
Personalization
No
Print Management
No
Template Management
No
Video Content
No