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Average Ratings 0 Ratings
Description
12Bot is a versatile cloud-based platform designed for businesses to manage customer interactions across popular messaging apps like WhatsApp, Instagram, and Facebook. It features AI-enhanced responses, seamless transitions to human agents, intuitive no-code workflows, collaborative team inbox functionalities, lead generation tools, and a comprehensive CRM system. Businesses can effectively execute messaging campaigns, oversee product catalogs and orders, and facilitate booking processes directly through chat. Additionally, the platform provides both web and mobile access, along with API keys and webhooks, and integrates with e-commerce platforms such as Shopify and WooCommerce. Its MCP server enables the connection of AI assistants like Claude and ChatGPT to build customized workflows and automation. Designed specifically for small to medium-sized enterprises, 12Bot caters to various local brands across sectors including retail, food service, real estate, healthcare, and education, ensuring they can enhance their customer engagement strategies. By providing these diverse tools and integrations, 12Bot helps businesses streamline their communication processes and improve overall customer satisfaction.
Description
Colvy is an innovative cloud-based platform designed for customer communications and CRM, specifically catering to small businesses, ecommerce retailers, and service teams. By consolidating various communication channels—such as SMS, phone calls, email, Instagram, Messenger, and live chat—into a unified inbox, it enhances the management of contact profiles and conversation histories. Teams can effectively manage interactions by assigning conversations, collaborating in real-time, utilizing AI-driven replies and agents, automating follow-ups, handling tasks, and linking customer messages directly to orders and payments. Additionally, it features robust customer feedback tools, including ideas boards, roadmaps, polls, surveys, forms, and a comprehensive help center to further engage users. The platform's integrations with WooCommerce and Shopify provide valuable order context to enhance customer interactions, while Stripe integration facilitates seamless payment options, including in-chat payments and payment links. Colvy is available in distinct plans for feedback, inbox management, or a combined solution, with optional fees for messaging and call services to accommodate varied business needs. This flexibility ensures that teams can choose the most suitable plan to optimize their customer engagement strategy.
API Access
Has API
Yes
API Access
Has API
Yes
Screenshots View All
No images available
Integrations
Shopify
Yes
WooCommerce
Yes
ChatGPT
Yes
Claude
Yes
Facebook
Yes
Instagram
Yes
Model Context Protocol (MCP)
Yes
Slack
No
Stripe
No
WhatsApp
Yes
Integrations
Shopify
Yes
WooCommerce
Yes
ChatGPT
No
Claude
No
Facebook
No
Instagram
No
Model Context Protocol (MCP)
No
Slack
Yes
Stripe
Yes
WhatsApp
No
Pricing Details
$20/month
Free plan available. Starter is $20 per month. A 7-day free trial is offered. Higher plans add channels, seats, automation runs and AI credits.
Free Trial
Yes
Free Version
Yes
Pricing Details
A$29/month
Free Trial
Yes
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
12Monday Technologies
Founded
2026
Country
United States
Website
12bot.io
Vendor Details
Company Name
Colvy
Founded
2026
Country
Australia
Website
colvy.com
Product Features
Product Features
CRM
Calendar/Reminder System
No
Call Logging
No
Document Storage
No
Email Marketing
No
Internal Chat Integration
No
Lead Scoring
No
Marketing Automation Integration
No
Mobile Access
No
Quotes / Proposals
No
Segmentation
No
Social Media Integration
No
Task Management
No
Territory Management
No
Alternatives
Alternatives
No Alternatives