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Description
12Bot is a versatile cloud-based platform designed for businesses to manage customer interactions across popular messaging apps like WhatsApp, Instagram, and Facebook. It features AI-enhanced responses, seamless transitions to human agents, intuitive no-code workflows, collaborative team inbox functionalities, lead generation tools, and a comprehensive CRM system. Businesses can effectively execute messaging campaigns, oversee product catalogs and orders, and facilitate booking processes directly through chat. Additionally, the platform provides both web and mobile access, along with API keys and webhooks, and integrates with e-commerce platforms such as Shopify and WooCommerce. Its MCP server enables the connection of AI assistants like Claude and ChatGPT to build customized workflows and automation. Designed specifically for small to medium-sized enterprises, 12Bot caters to various local brands across sectors including retail, food service, real estate, healthcare, and education, ensuring they can enhance their customer engagement strategies. By providing these diverse tools and integrations, 12Bot helps businesses streamline their communication processes and improve overall customer satisfaction.
Description
Chatmizer serves as a software-as-a-service solution designed to streamline customer interactions across various platforms, including WhatsApp, Instagram, Facebook Messenger, TikTok, Telegram, X, and Reddit. The platform consolidates incoming messages into a collaborative team inbox, allowing team members to delegate conversations and intervene when necessary, replacing AI agents. Utilizing no-code workflows and intelligent agents, it effectively addresses inquiries by leveraging information from a business's website, frequently asked questions, and uploaded documents, while also gathering contact information, following up with leads, and directing complex requests to human staff. Businesses can leverage this tool to handle customer questions regarding products and services, assess potential clients, process orders, and arrange appointments seamlessly. Additionally, Chatmizer features contact and pipeline management, broadcasting capabilities, booking and order functions, as well as API-driven tools for interacting with stores, customer relationship management systems, or bespoke backends. Targeting customer-oriented enterprises such as online retailers, clinics, salons, and restaurants, it also caters to agencies that oversee communication on behalf of various businesses, enhancing their operational efficiency and customer engagement strategies. By integrating these services, Chatmizer ultimately aims to elevate the overall customer experience.
API Access
Has API
Yes
API Access
Has API
Yes
Screenshots View All
No images available
Integrations
Instagram
Yes
WhatsApp
Yes
ChatGPT
Yes
Claude
Yes
Facebook
Yes
Facebook Messenger
No
Model Context Protocol (MCP)
Yes
Reddit
No
Shopify
Yes
Telegram
No
Integrations
Instagram
Yes
WhatsApp
Yes
ChatGPT
No
Claude
No
Facebook
No
Facebook Messenger
Yes
Model Context Protocol (MCP)
No
Reddit
Yes
Shopify
No
Telegram
Yes
Pricing Details
$20/month
Free plan available. Starter is $20 per month. A 7-day free trial is offered. Higher plans add channels, seats, automation runs and AI credits.
Free Trial
Yes
Free Version
Yes
Pricing Details
$10.83/month
The WhatsApp Store-only plan is $10.83/month billed annually and includes 1 channel. Starter is $37.42/month billed annually and includes 2 channels. Pay-as-you-go starts at $12/month, with AI usage at $0.015 per credit. A 7-day free trial is available without a credit card. Messaging-provider fees may apply.
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
12Monday Technologies
Founded
2026
Country
United States
Website
12bot.io
Vendor Details
Company Name
Chatmizer
Founded
2026
Country
Egypt
Website
chatmizer.com