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Average Ratings 0 Ratings

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ease
features
design
support

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Write a Review

Description

101VOICE provides comprehensive cloud communication and secure connectivity solutions that ensure your organization remains consistently connected, promotes flexibility, and boosts operational efficiency. As a prominent provider of Unified Communications as a Service, 101VOICE has considerable expertise in catering to the Government and Education sectors. Our acclaimed cloud telephony platform encompasses all the standard features and functionalities you would anticipate, along with distinctive tools and features designed to deliver superior value. With a service that is packed with capabilities, we offer virtually limitless scalability and significant cost savings, making it an excellent choice for organizations looking to enhance their communication infrastructure. Additionally, our commitment to innovation ensures that your organization stays ahead in a rapidly evolving technological landscape.

Description

Our cloud communications platform stands out for its sustainability, cost efficiency, comprehensive features, and adaptability, allowing service providers to swiftly respond to changing market needs and growth opportunities that traditional on-premises solutions struggle to accommodate. Whether your customers require basic phone services or desire to elevate their offerings with mobility and collaboration tools, Alianza's platform encompasses everything they need. You can easily adjust the number of seats to align with customer demands, and it includes business collaboration tools offering team messaging, video conferencing, and much more. Every aspect is taken care of — from cloud provisioning and upgrades to security measures and maintenance, eliminating the necessity for an in-house IT team. By utilizing cutting-edge technology, you can provide your customers with a wider array of services, lower initial expenses, and minimized ongoing workloads. Transitioning to a state-of-the-art cloud communications platform with Alianza is straightforward, highly lucrative, and ensures long-term viability through agile software-as-a-service solutions, making it an ideal choice for forward-thinking businesses. Ultimately, embracing this technology empowers service providers to thrive in a competitive landscape.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

CDG Elements No 

Integrations

CDG Elements Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

101VOICE

Founded

2009

Country

United States

Website

101voice.com

Vendor Details

Company Name

Alianza

Founded

2009

Country

United States

Website

www.alianza.com

Product Features

Business Phone Systems

Call Logging No 
Call Monitoring No 
Call Recording No 
Call Routing No 
Employee Directory No 
IVR / Voice Recognition No 
Mobile Access No 
Virtual Call Center No 
Web Conferencing No 

Business VoIP

Call Parking No 
Call Recording No 
Contact Management No 
Encryption No 
IVR / Voice Recognition No 
Ring Groups No 
SIP Trunking No 
Unified Communications No 
Voice Quality Enhancement No 

Call Center

Blended Call Center No 
Call Logging No 
Call Recording No 
Call Scripting No 
Campaign Management No 
Database No 
Escalation Management No 
IVR / Voice Recognition No 
Inbound Call Center No 
Manual Dialer No 
Outbound Call Center No 
Predictive Dialer No 
Progressive Dialer No 
Queue Management No 
Real-time Chat No 
Reporting/Analytics No 

Cloud PBX

Call Recording No 
Call Routing No 
IVR / Voice Recognition No 
Ring Groups No 
SIP Trunking No 
Virtual Extensions No 
Web Conferencing No 

SIP Trunk

Automatic Fail-over Routing No 
Call Data Records No 
Caller ID No 
Disaster Recovery No 
International Numbers No 
Multiple DID Options No 
PSTN Forwarding No 
Toll-Free Numbers No 
e911 No 

Softphone

Audio / Video Conferencing No 
Call Logging No 
Call Recording No 
Call Transfer No 
Caller Identification No 
Chat / Messaging No 
Contact Management No 
Fax Management No 

Unified Communications

Audio / Video Conferencing No 
Calendar Management No 
Call Recording No 
Call Routing No 
Chat / Messaging No 
Fax Management No 
File Sharing No 
Mobile Access No 
Multi-User Collaboration No 
Voice Mail No 

Product Features

Business Phone Systems

Call Logging No 
Call Monitoring No 
Call Recording No 
Call Routing No 
Employee Directory No 
IVR / Voice Recognition No 
Mobile Access No 
Virtual Call Center No 
Web Conferencing No 

SIP Trunk

Automatic Fail-over Routing No 
Call Data Records No 
Caller ID No 
Disaster Recovery No 
International Numbers No 
Multiple DID Options No 
PSTN Forwarding No 
Toll-Free Numbers No 
e911 No 

Unified Communications

Audio / Video Conferencing No 
Calendar Management No 
Call Recording No 
Call Routing No 
Chat / Messaging No 
Fax Management No 
File Sharing No 
Mobile Access No 
Multi-User Collaboration No 
Voice Mail No 

Alternatives

Alternatives

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