Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
08UK offers advanced inbound number solutions that boost customer interaction, simplify communication, and broaden business outreach. Our range of services encompasses 0800 freephone numbers to incentivize customer calls, budget-friendly 03 numbers, virtual geographic numbers to establish a local presence, and international toll-free numbers for worldwide accessibility. Companies can implement Customer Satisfaction (CSAT) surveys to gather immediate feedback, which aids in enhancing service quality and agent efficiency. Additionally, our solutions provide increased credibility, tracking for marketing campaigns, sophisticated call management through IVR and call routing systems, and automatic disaster recovery to ensure continuous service. By utilizing these offerings, businesses can maintain strong connections, remain competitive in the market, and prioritize a customer-centric approach. The comprehensive nature of our services makes it easier for organizations to adapt to changing customer needs and preferences effectively.
Description
CallCenterHosting offers cloud-based solutions that are packed with advanced features, contributing significantly to your business's success. The effectiveness of a call center is largely determined by the performance of its dialer and its ability to reach out to customers effectively. The choice of dialers is influenced by the number of agents on hand and the scale of outreach required. These cloud solutions empower agents with essential tools and information to engage effectively with customers. The advent of cloud technology has revolutionized the call center sector, introducing innovative solutions that maximize the potential of customer service through cloud-hosted systems. By utilizing toll-free and virtual numbers, businesses can effectively communicate and promote their products or services to prospective clients. Maintaining consistent communication with customers is crucial for achieving business objectives. Organizations are continuously seeking methods to enhance their accessibility, ensuring that customers can easily connect with them for support and assistance.
API Access
Has API
No
API Access
Has API
No
Screenshots View All
No images available
Integrations
No details available.
Integrations
No details available.
Pricing Details
£12/number, POA for bulk
Free Trial
No
Free Version
No
Pricing Details
$7.49 per user per month
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
08UK
Founded
2007
Country
United Kingdon
Website
www.08uk.co.uk
Vendor Details
Company Name
CallCenterHosting
Founded
2004
Country
United Kingdom
Website
www.callcenterhosting.com
Product Features
Product Features
Auto Dialer
Call Center Management
No
Call Recording
No
Call Reporting
No
Call Scripting
No
Lead Management
No
Power Dialer
No
Predictive Dialer
No
Preview Dialer
No
Progressive Dialer
No
Surveys
No
Call Center
Blended Call Center
No
Call Logging
No
Call Recording
No
Call Scripting
No
Campaign Management
No
Database
No
Escalation Management
No
IVR / Voice Recognition
No
Inbound Call Center
No
Manual Dialer
No
Outbound Call Center
No
Predictive Dialer
No
Progressive Dialer
No
Queue Management
No
Real-time Chat
No
Reporting/Analytics
No
Cloud PBX
Call Recording
No
Call Routing
No
IVR / Voice Recognition
No
Ring Groups
No
SIP Trunking
No
Virtual Extensions
No
Web Conferencing
No
IVR
Call Center
No
Call Logging
No
Call Recording
No
Call Routing
No
Multiple Scripts
No
Phone Key Input
No
Survey Management
No
Text to Speech
No
Voice Customization
No
Voice Mail
No
Predictive Dialer
Call Monitoring
No
Call Recording
No
Call Results
No
Call Transfer
No
Callback Scheduling
No
Campaign Specific Caller ID
No
Contact Management
No
FCC Compliance
No
FTC Compliance
No
Lead Capture
No
Lead Management
No