Best Communications Software for Small Business - Page 13

Product Fruits is a code-free product adoption platform for web-based apps. It allows you to onboard users to your product, show them how to derive value and guide them to the aha-moment. Our all-in-one tool gives you all the features you need to improve user onboarding to your app or web: Interactive product tours, guides & walkthroughs Hints, beacons & tooltips User onboarding checklist In product announcements User feedback collection One-click bug reporting In app help center (Life Ring Button) Knowledge base Our customers achieve higher conversions, lower churn and less support tickets. Product Fruits editor was built with a non-technical user in mind and you don’t need any coding skills to create beautiful onboarding experiences. We’ re serving SaaS companies all over the world helping them to increase conversions, reduce churn and lower support tickets. You can get up and running in 5 minutes or under, free trial is available.

Leaping AI delivers powerful voice agents designed to automate customer and sales support for businesses managing over 100k calls annually. The AI agents handle intricate workflows and can manage up to 70% of calls, maintaining a high customer satisfaction rate of 90%. The platform features a user-friendly interface for setting up multi-stage agents with simple English instructions for configuring behaviors and transitions. Supporting multiple languages, Leaping AI integrates easily into existing infrastructures through API connectors. Call recordings and analytics are available directly within the platform to ensure continuous performance improvement.

Software for User and Customer Feedback. Qualaroo Nudges™ allows you to survey your website visitors. Qualaroo makes it simple to survey specific users while they are looking at your brand, product, or service. Get actionable insights about your visitors based on their location on your site, their history of visits, and how much they have paid. You can choose from pre-made questions and templates, or create your own. For a more personal touch, customize Nudges with your company branding and colors. Because Qualaroo answers are instantaneous and provide context, they are 10x more valuable that email surveys. The responses to questions that you ask directly on your website or app are more valuable. You can pinpoint the exact time and target audience for your survey. Target customers based upon specific actions, behavior patterns, events and locations.

Comprehensive CRM Solution. Streamline your sales, marketing, and customer service efforts on a single platform. Prevent data breaches and maintain uniform messaging across all channels. Take advantage of Agile's contemporary features and integrations, along with straightforward setup and excellent support, all at a competitive price. This cloud-based SaaS platform is designed to be mobile-friendly, efficient, and user-friendly. Agile CRM provides an array of ready-to-use email marketing templates to help your business achieve a polished and professional aesthetic. Explore Agile’s selection of email marketing template examples, choose your desired template, craft your message, and schedule it for automated delivery. Additionally, you can design custom templates—no coding skills necessary—that incorporate your brand identity for enhanced effectiveness. Experience the benefits of Agile's innovative features and seamless integrations while enjoying easy implementation and responsive support at an economical price point. With its cloud-based nature, this SaaS service is not only fast and simple but also adaptable for mobile use, ensuring you can manage your business on-the-go.

Zoho Cliq is a business communication software that helps simplify and streamline your communication with organized conversations and information that's easy to find. Cliq is designed to enable a hybrid work style, where you can log in to work through any device from anywhere. This helps improve your team's overall productivity and, in turn, impacts the performance of your business positively

With Ahrefs, achieving higher rankings and increased traffic is accessible even for those who are not seasoned SEO professionals. Renowned by marketers affiliated with some of the largest brands globally, Ahrefs provides a comprehensive SEO toolset complemented by free educational resources and a dedicated community for support. Whether you're a novice marketer or an experienced SEO specialist, you’ll find that Ahrefs' suite of tools is both powerful and user-friendly. Take advantage of a week-long trial of Ahrefs to uncover the growth possibilities that you may have overlooked. Additionally, you can join Ahrefs Insider, our exclusive Facebook group where 10,000 SEO enthusiasts share their insights and experiences. If you have any inquiries, our customer support team is readily available to assist you 24/5 through our chat support or you can simply reach out to us on Twitter. From budding bloggers to established multinational corporations, Ahrefs is the go-to solution for anyone looking to enhance their search traffic. It’s clear that marketers from leading companies across the globe rely on Ahrefs to elevate their online presence. In this ever-evolving digital landscape, leveraging Ahrefs can significantly impact your SEO strategy and overall growth.

Sessions is a comprehensive, award-winning platform that simplifies the management of customer-focused sessions, delivering engaging and interactive experiences for webinars, workshops, and demonstrations. As a complete solution for all your business requirements related to webinars, demos, workshops, or training, Sessions ensures a seamless experience. Additionally, the platform features a consolidated workspace that enhances collaboration among your team by facilitating the creation of sessions, sharing of templates and resources, and easy access to recaps and session materials. This functionality not only reduces the time spent on setup but also fosters uniformity and teamwork across the organization, making it an invaluable tool for enhancing productivity. Ultimately, Sessions empowers businesses to elevate their customer engagement strategies effectively.

teamplate is a game-changing solution, bringing everything together on one platform and revolutionizing how businesses operate. This German collaboration tool has all the features that teams need to increase their productivity and facilitate their cooperation. Teamplate puts everything your team requires at their fingertips. You can have real-time discussions, share ideas and manage tasks with ease using a single intuitive interface. Centralizing tools and functionality into one platform will eliminate the frustration of switching between apps, allowing your team to focus on what's important - driving innovation and achieving outstanding results. No matter what your industry, goals, or size is, teamplate will empower your business and unlock its potential. The all-in-one software is a powerful tool for startups and multinational corporations. It creates a seamless workflow, which propels growth.

Introducing Messages, the official messaging application from Google that facilitates texting through SMS and MMS, as well as chatting via RCS. Designed to enhance communication, Messages provides straightforward and effective messaging tools. Elevate your interactions with chat functionalities, effortlessly share high-quality media without incurring additional costs, send texts over Wi-Fi, and enjoy real-time updates on your friends’ typing status, all while managing group conversations with ease. With Messages, reaching out to anyone from your phone or computer at any hour is a breeze. If you’re burning the midnight oil, the dark mode feature offers a visually soothing experience for late-night texting. Additionally, Messages seamlessly integrates the Google Assistant, allowing you to access helpful information directly within your chats. This app proves invaluable by enabling quick actions such as finding and sharing information, responding with a single tap, or even initiating payments during a conversation. Whether you need to express yourself with an ideal GIF or sticker or access pertinent business information, Messages empowers you to accomplish more, all from one unified platform. With its user-friendly design and diverse features, Messages is the go-to app for all your messaging needs.

If you are in search of exceptional online survey tools or a platform for managing feedback, you've found the ideal solution. Inquisium empowers you to develop survey programs that yield dependable insights for informed decision-making. Strip away the labels, the technology, and the data, and at the core remains one essential element: the individual. Every data point collected and every dollar invested revolves around people. Inquisium's survey software enables you to connect with the distinct individuals behind the statistics, allowing you to craft experiences that resonate with them. Recognizing your audience transforms everything—from marketing strategies to event planning, product development, and engagement methods, as well as the key performance indicators that define success. With Inquisium, you are not merely offering a product; you are dedicated to serving the needs of people. This focus on human connection is what sets your efforts apart in a data-driven world.

1PointMail is a cloud-driven email marketing platform that empowers users to boost their email marketing return on investment (ROI). This solution enables users to refine their marketing strategies, oversee contact lists, monitor campaign performance in real-time, and improve email deliverability rates. Users can easily upload their contact lists, design newsletter templates, and dispatch targeted communications to their audience. Additionally, 1PointMail provides the functionality to establish sub-accounts for various users, allowing for a tailored approach through customizable assignment permissions. With these features, 1PointMail stands out as a comprehensive tool for enhancing overall marketing effectiveness.

ALICE Receptionist is the most advanced, full-service Visitor Management and Lobby automation solution available. Only ALICE receptionist uses A.I. video avatars to greet guests when they arrive in your building, provide instructions throughout the check-in process and enable guests using the ALICE kiosk to engage with your employees in live 2-way audio and video conversations. ALICE Windows-based system combines guest registration, automated guest greetings, A.I. video avatar instructions, and the ability to connect guests with your employees in real-time. Contact our sales team to learn how ALICE Receptionist can automate and elevate the visitor experience for your building today.

Trusted by 125k+ ecommerce businesses, Omnisend’s all-in-one email marketing & SMS tool automates your marketing across the entire customer journey—reaching the right audience, with the right message at the right time. Capture and grow subscriber lists with landing pages & popups. Engage customers with ready-made email templates & newsletters. Boost conversions with pre-built automations like welcome, abandoned cart workflows, yearly birthday emails, and more. Integrates easily in 1-click with Shopify, BigCommerce, WooCommerce, Wix & more. Unlike other platforms on the market, Omnisend allows you to reach out and engage your audiences across multiple channels via the same automation workflow: email, SMS, push notifications. You can also sync your segments to Google and Facebook to create retargeting ads on those platforms to deliver an immersive customer experience. With Omnisend, omnichannel marketing is an untapped opportunity that drives engagement and sales.

Partner with the email service trusted by developers and marketers for time-savings, scalability, and delivery expertise. The Twilio SendGrid Email API and proprietary Mail Transfer Agent (MTA), intuitive console, powerful features, and email experts make it easy to ensure all your email gets delivered in seconds and without interruption. Whether you’re sending 100 emails or 100 billion, SendGrid is built to scale, while maximizing inbox placement and protecting your reputation as a trusted sender. Monitor engagement data and optimize deliverability with our Deliverability Insights dashboard. Integrate with our RESTful APIs and SMTP in minutes, with sample code libraries available in 7 languages, interactive docs, templates, and more.

Founded in 2003, Digital Samba is a privacy-first video conferencing company rooted in the European Union — where the world’s strongest data protection standards are set — and trusted by organisations across the globe. Our technology is built around zero tracking, uncompromising security, and long-term reliability. We provide two ways to connect: Digital Samba – a free, ready-to-use platform for meetings, classes, webinars, trainings, and events. Digital Samba Embedded – an API and SDK that lets organisations embed fully customisable, branded video conferencing directly into their own apps and services. Our minimalist design puts usability first, while delivering powerful features like HD video and audio, screen sharing, breakout rooms, whiteboards, polling, Q&A, AI captions and summaries, and secure cloud recordings. For developers and enterprises, advanced options such as full white labelling, CNAME domains, API control, and webhooks provide seamless integration and complete branding freedom. Backed by 99.99% uptime, intelligent bandwidth management, and enterprise-grade safeguards like E2EE, anonymised IDs, token-based authentication, and TLS encryption, Digital Samba is built for critical communications. From healthcare and education to international events like Eurovision, we deliver scalable, secure, and user-friendly video conferencing — without compromise.

InEvent is a dynamic event solution that has the ability to create, recreate and customize a variety of virtual, hybrid and in-person interactions ranging from Webinars, to live broadcasts, panel discussions, summits, networking sessions, conferences, and spanning across the pharmaceutical, educational, corporate, and event tech industries.

AhaSlides turns regular presentations into interactive experiences with live polls, quizzes, and audience feedback. Used by over 2 million professionals worldwide, it integrates with PowerPoint and Google Slides to add engagement features that keep audiences involved. Free plan available with up to 50 participants.

Design and distribute stunning online surveys and forms using Typeform, a flexible tool for data collection tailored for professionals. Typeform enables users to create a variety of forms, including contact forms, quizzes, employee feedback surveys, and suggestion boxes, among others. Its user-friendly and aesthetically pleasing interface allows for easy customization of forms, enabling the collection of necessary information while providing real-time updates on modifications. Additionally, the platform boasts more than 500 integrations and offers straightforward analytics to deliver immediate insights into collected data. This makes Typeform not only effective but also an essential tool for enhancing user engagement.

Samepage, an award-winning collaboration software for teams, allows you to collaborate with your team and get more done. Sampage allows teams of any size to benefit from a variety of online collaboration tools, including video conferencing, task management and file sharing. It integrates with top business apps, which helps users consolidate workflows.

With Google Forms, you can conveniently gather and arrange information of all sizes without any cost. Whether you're organizing a camping adventure, handling event sign-ups, creating a simple survey, collecting newsletter subscriptions, designing a quiz, or much more, this tool has you covered. You have the option to incorporate your own images or logos, allowing Forms to select complementary colors for a personalized touch, or you can opt for one of the many pre-designed themes to set the desired atmosphere. There are various question formats available, including multiple choice, dropdowns, and linear scales, enabling you to customize your inquiries as needed. Enhance your forms further by adding visuals and YouTube content, or by utilizing advanced features like page branching and question skip logic for a more tailored experience. The responsive design ensures that creating, editing, and responding to forms is a seamless and aesthetically pleasing process on any device. All survey responses are automatically organized within Forms, providing real-time insights and visual data representations. For deeper analysis, you can easily transfer your data to Sheets, where you can explore it further. This versatile tool is perfect for anyone looking to streamline information collection and management.

X, which was previously called Twitter, ranks among the largest social networking platforms globally. Connect with your passions and discover the discussions that matter to you. Engage with the ongoing dialogue and stay updated on current events around the globe. We hold the belief that meaningful transformation begins with open conversations. Your thoughts are significant here; you are welcomed just as you are. Together, we can take the necessary steps to uphold the integrity of public discourse, prioritizing what is right over what may be convenient. Join us and make your voice heard in this vibrant community.

PhysicalAddress.com stands out as a unique provider of virtual mailbox and business address services by directly managing and operating all its physical address locations, ensuring that each site is staffed with dedicated associates. Consequently, when you register for a virtual address in states like California, Texas, New York, Florida, Idaho, Georgia, or Nevada, your mail is delivered and handled on-site by PhysicalAddress.com personnel rather than being sent to third-party facilities. This approach eliminates the common industry practice of forwarding mail to different locations for later processing, thereby enhancing efficiency and reliability. While this model may involve higher costs and greater complexity compared to outsourcing to third-party addresses, it ultimately allows us to offer our clients a more dependable and cohesive service experience. As a result, customers can enjoy the peace of mind that comes with knowing their mail is managed consistently and securely from start to finish.

Panopto is a video platform that's ideal for universities and businesses. Panopto is a reliable and easy-to-use solution for managing, streaming and recording video. Panopto is a video platform that anyone can use, regardless of their previous experience. Videos are not like other files. Panopto's content-management system was designed to securely store and manage video assets at large scale. Video CMS, also known as video content management system, is a tool that allows organizations to securely manage and distribute video online. Panopto puts security first. Panopto's video CMS integrates seamlessly with single sign-on ID management solutions such as Google Apps, oAuth and SAML. There are also a variety of LMS authentication systems available for mobile and desktop users. Secure video management Industry-leading search. Flawless streaming.

Discover how the Telnyx API is a developer-friendly tool that can transform your business communications. Telnyx is a communication platform that can be customized to meet your specific needs. Our network was designed with real-time communication in mind. We can deliver high quality calls, messaging, data, and data all over the globe. Our SMS API makes it easy to create reliable messaging. Two-factor authentication via SMS or voice codes is a great way to protect your data. You can plug and play your VoIP setup within minutes. Get carrier-grade voice and elastic SIP trunks. You can rest assured knowing that you are protected in the event of a network outage thanks to our cloud-agnostic approach. Telnyx enables communications to be deployed exactly according to specifications.

Our cloud-based contact centre solution allows companies to reach millions of customers through interactive text and voice. Our highly customizable solution features an intuitive, user-friendly interface that allows clients to quickly design and implement sophisticated communication strategies. Our clients benefit from our ability to automate business processes, such as sales and marketing, scheduling, payments processing, and announcements.