Best Business Phone Systems for SugarCRM

Our cloud-based solution empowers service providers to offer a comprehensive business phone system tailored to clients of any scale, all under their own branding from a single deployment. PBXware efficiently manages call routing, interactive voice response (IVR), hot-desking, call recording, and conference calls. With gloCOM, users can seamlessly access voice, video, chat, and meetings through a unified interface available on desktop, mobile, and web, enhancing both user experience and reducing support demands. The new version 8 introduces multi-CRM compatibility, enabling automatic logging of call activities into each user's CRM, which minimizes the need for manual data entry. For clients interested in expanding to contact center functionalities, CC Lite offers features like ERG callback, real-time wallboards, and scheduled reports as an easy upgrade, requiring no migration.

Transform your contact center operations with CallTools—an innovative cloud-based platform that unifies inbound and outbound dialing for maximum efficiency. Enhance agent productivity and foster stronger customer relationships with robust features like predictive dialing, call recording, and integrated multi-channel campaigns for email and SMS. Gain a holistic understanding of team performance through comprehensive analytics and real-time reporting tools. With flexible integrations, streamlined queue management, and customizable IVR options, CallTools simplifies workflows and delivers superior call outcomes. Optimize your connection rates using advanced data targeting and dynamic caller ID tools. Designed with an intuitive interface, CallTools empowers teams to handle even complex tasks with ease.

Hosted VoIP solution with European focus, but presence in more than 165+ countries. Premium Plus is the basis of all our solutions, so you get the best quality at the lowest price. All numbers can be used to identify you, including your Geographic, National, TollFree, UIFN, Mobile VoIP, Elastic Pool, and many other types of numbers. We also have a SoftPhone, and will soon launch other Roaming products.