Best Benefits Administration Software for ServiceNow

Rippling's Benefits Administration tool streamlines the process of overseeing employee benefits by consolidating various options like health insurance, flexible spending accounts (FSA), health savings accounts (HSA), life insurance, disability coverage, commuter benefits, and additional offerings into a single platform. You have the flexibility to either use your own broker, explore small group plans through Rippling Brokerage, or opt for Rippling PEO, all of which are compatible with the Benefits Admin tool. The app features direct EDI and API integrations for flawless connectivity with carriers, ensuring that your data remains accurate at all times. Designed to be both scalable and intuitive, Rippling makes navigating the intricate landscape of employee benefits much easier.

Avante brings AI to the ongoing work of running an employee benefits program. HR and benefits teams use it to work through plan changes, create communications, analyze program performance, and give employees personalized support. The platform combines two AI agents. Ava supports the benefits team, helping turn program documents and data into updated FAQs, employee communications, leadership reports, and analysis of costs, utilization, and vendor performance. Carly supports employees with 24/7 guidance on coverage, plan comparisons, and benefits relevant to their circumstances. Both agents work from the employer's plans, programs, and eligibility rules. When new plan information is added, Ava helps identify gaps and conflicting documents and prepare updated materials for review. That shared program context also informs Carly's employee guidance. Company strategy and priorities guide the agents' work. Source citations, ongoing evaluations, guardrails, and escalation to human support provide controls around responses and outputs. Avante works alongside existing benefits systems, with access through Slack, Microsoft Teams, and email. It serves mid-to-large employers and the brokers and consultants who support them.