Riff is an enterprise AI agent platform that helps industrial organizations automate complex operational workflows across existing business systems. The software provides autonomous agents for order management, procurement, logistics, production planning, and aftermarket operations. These agents can process customer orders, follow up with suppliers, manage purchasing activities, investigate exceptions, and update records directly within connected ERP platforms. Riff maintains a shared operational context containing business entities, relationships, procedures, and historical interactions to support consistent agent decisions. Its integrations connect with systems such as Microsoft Dynamics 365, SAP, Infor, IFS, Monitor, Jeeves, and Epicor through supported APIs. The platform provides collaborative interfaces where employees and AI agents can review the same operational records, exchange information, and coordinate decisions. A natural language application builder enables users to create custom dashboards, operational workspaces, and specialized AI agents without developing every component manually. Security and governance capabilities include role-based permissions, single sign-on, human approval requirements, activity logging, and controlled deployment processes. Riff also supports communication through email, Microsoft Teams, Slack, phone, and business portals to coordinate workflows involving employees, customers, and suppliers.