Best After-Sales Service Software for Sage 50

Flowlens Service Management connects the equipment you dispatch with its serial number, original bill of materials (BOM), and manufacturing history. This allows you to quickly identify the appropriate spare part when a customer reaches out, and review any prior work completed. You can monitor service tasks, job cards, tickets, and labor expenses associated with each product. This solution is specifically designed for manufacturers that produce and maintain their own equipment, rather than being an afterthought generic helpdesk. Service Management functions as an additional module within the Flowlens platform.