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Submission + - ACCC accuses Microsoft of misleading 2.7 million Australians over M365 fees (itnews.com.au)

beta.services writes: The Australian Competition and Consumer Commission (ACCC) is taking Microsoft to court for giving Australian M365 customers two options; pay for the additional service, or cancel their M365 subscription. The consumer watchdog believes customers were deceived by Microsoft hiding a third option to not get the additional features and associated costs.

The ACCC alleges that from late October last year, Microsoft told customers on auto-renewing subscription plans that the only way to keep using M365 was to accept the extra costs, or otherwise cancel their service. The commission alleges Microsoft deliberately concealed a classic subscription option that would have allowed customers to continue using the software without paying extra. This, the ACCC alleged, "minimised the number of consumers opting out of AI integration and increased pricing."


Comment Re:In America that makes it a legal agreement (Score 1) 136

A legal agreement needs An Offer, Acceptance, Consideration, Capacity, and Legality of Purpose. A signature is a form of written acceptance - which is harder to dispute, but verbal agreement or conduct (accepting and using a good or service) is just as binding. A handshake is also just as binding as a signature.

Comment Still using cheques? (Score 1) 140

I find it extraordinary that Americans still regularly use cheques. And still get paid that way too. Someone should do the math on how much productivity is lost through producing and processing of cheques. Producing, Depositing, Processing, Verifying - easily over an hour per cheque, so over $5b per year before you add in fees and any time wasted travelling to somewhere to deposit it. A quick google shows that $66m in fees was spent to cash the stimulus cheques. Mind-blowing stuff.

Comment Re:Not the ACMA blacklist (Score 2, Interesting) 401

Also of note: The list displayed is apparently about twice the size of the official list. - This, of course, is the claim of the Government. I would like to see some proof that this is or isn't the official list. From either the Government or WikiLeaks (Un)fortunately, the only way to do this is for the official list to be released.

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