Best Workforce Management Software in Europe - Page 14

AgentTime™ is a user-friendly and cost-effective software solution designed for managing call center staffing. With the capabilities of AgentTime, users can seamlessly import their anticipated call volumes and average call durations segmented by time intervals. The software then generates optimal weekly schedules tailored for various groups of agents. Included in AgentTime are Portage’s advanced Call Center Designer and SimACD staffing tools, which work together to identify the ideal number of agents needed for each time segment throughout the week. The Call Center Designer employs well-established Erlang-C formulas to forecast staffing needs and other key performance metrics for every period of the workday. Following this, SimACD fine-tunes those projections, enabling users to experiment with different agent counts in a simulated automatic call distributor (ACD) prior to finalizing the schedule. Plus, the software features an intuitive user interface that simplifies the process of crafting weekly schedules, making it accessible for managers at all levels. This streamlined approach not only enhances efficiency but also optimizes agent productivity and customer service outcomes.

An easy-to-use time and attendance system enables employees to conveniently clock in and out, as well as submit requests for time off independently. Simultaneously, it offers managers and payroll experts an advanced tracking solution that aids in reducing labor expenses and ensuring compliance with wage and hour laws. In contrast to our rivals, stratustime presents a versatile time and attendance option that grows alongside your business. You can begin with affordable clock-in/out capabilities and basic labor analytics, and as your needs evolve, we provide innovative enhancements such as biometric time clocks, comprehensive scheduling, and labor-cost forecasting tools. Our state-of-the-art cloud-based time and attendance software seamlessly integrates with most payroll systems and is accessible on virtually any device, including mobile phones and desktop computers. Furthermore, since it operates in the cloud, stratustime benefits from continuous improvements. In partnership with HR providers, nettime solutions delivers stratustime's time and attendance software to countless small and mid-sized enterprises, ensuring they have the tools they need for efficient workforce management. This partnership helps to create a more streamlined and effective work environment for all involved.

Utilize this workforce analysis technology to gather employee data, visualize outcomes, conduct organizational assessments, generate predictive reports, and execute various management and administrative functions. SAS® Human Capital Management empowers you to evaluate productivity and model organizational shifts, enabling you to reduce risks and enhance your strategic workforce planning. Engage with fellow SAS users for inquiries and insights, while benefiting from technical assistance for your SAS software through our support track system. Our guiding principle is curiosity. SAS analytics solutions convert data into actionable intelligence, motivating customers globally to explore innovative discoveries that propel advancement. By leveraging these tools, organizations can not only refine their strategies but also foster a culture of continuous improvement.

Your ally in facilitating a tailored and compliant learning and talent development experience. As the pace of change accelerates globally, it is essential to cultivate talent agility within your workforce to enhance profitability and ensure adaptability for future achievements. Employee retention is vital for the longevity of any business. By investing in workforce development, you can significantly boost employee retention rates. Implementing ongoing onboarding processes allows for quicker transitions to productivity, resulting in tangible outcomes more swiftly. Employees who perceive opportunities for advancement are generally more engaged and tend to remain with the company for extended periods. Equip your organization with all necessary resources to ensure compliance, foster employee skill enhancement, and support career development and planning. Offer your employees a dynamic, engaging, and personalized learning environment that encourages their growth and development. Moreover, focus on identifying, attracting, and selecting the most suitable talent for your organization while simultaneously enhancing the efficiency and effectiveness of your recruitment team. This comprehensive approach not only strengthens your workforce but also builds a resilient and future-ready organization.

Predictive and predictive analytics go beyond simply providing information about your organization's current health and performance. They help you focus on high-impact projects and detect risks so that your structure, people and processes are continuously optimized for maximum performance. Proactively identify the drivers of business performance and the people-related factors that are driving the problems within your organization. This will help you pinpoint solutions. AI-driven analytics can provide actionable insights and recommendations that will help you identify missed opportunities. Predict the impact and outcome of organizational changes to your HR initiatives and structure during organizational design scenarios.

Inkling transforms that information into engaging digital learning that helps your people do their best work while on the job. Leading brands with large, distributed workforces trust Inkling to create, distribute, and measure learning effectiveness, which gives them time to focus on operational excellence, building high-performance organizations, and delivering business results.

VAIRKKO is the easiest and fastest way to manage your workforce from one platform. VAIRKKO (pronounced VAIR-CKO) is a platform that helps businesses of all sizes and types unlock their business potential. We have helped our first client in Highland Indiana with Public Safety. Our software is a leader in workforce and operations management since 2009. Our cloud products can be purchased as a la carte and are fully integrated, giving organizations the flexibility to grow by adding products as they need them. We are proud of our customer-centric approach, which is evident in every aspect of what we do. Our clients' businesses have been transformed by our unmatched experience, deep insights and cutting-edge technology.

As demand exceeds supply, many organizations are having difficulty finding skilled trades jobs. These companies must now look at other ways to increase the productivity of their existing teams. Our clients see an increase in productivity of 25% to 60% with our field service management software. We have created a Resource Calculator that will help you determine how Oneserve could make your team more productive and efficient. Field service management software is a way to connect and organize remote teams quickly and efficiently. Oneserve's service software is a leader in the industry. It allows knowledge and information to be shared and updated, monitored, and tracked in real time. This facilitates smoother business processes and a better customer experience. Our mobile app is ideal for workers who are constantly on the move. It helps employees manage their time and workload, which leads to exceptional customer service.

Global Payroll & HR Software that is both simple and comprehensive. Economic cycles can affect businesses. They are expected to honor their promises to shareholders, regardless of market conditions. Businesses are forced to reduce costs and work with fewer support staff when the market is in decline. It is still difficult to achieve topline growth in existing and new venues. Workforce Management is one of the many tools that businesses want to use to reach their goals. This is the challenge. Ramco's integrated HCM solution, with its rich features is better equipped to meet such requirements. Users have the opportunity to use a set of logically linked processes, such as Competency Maps and Time Management, multiple employee assignment, Recruitment, Training, and Recruitment, which help them bridge that gap between demand for skilled Human Resources and supply.

Easily configurable, user-friendly, and budget-friendly, our service offers a range of features that provide clear visibility into employee attendance and time across the organization. Users can set customizable access permissions to regulate system use, while both employees and managers benefit from self-service options, alongside robust management capabilities for job costing, pay rates, and categories. Offered in both Standard and Platinum tiers, our cloud-based Time & Labor Management (TLM) application is tailored to accommodate businesses of any size. The Job Costing feature allows for tracking of work, time, and expenses related to three predefined cost centers, supporting an extensive range of positions, departments, locations, and tasks. Moreover, Flexible Accruals Management aligns with company policies regarding eligibility, tenure, and hours worked. Additionally, it can seamlessly synchronize with external payroll or HR systems if desired, enhancing overall operational efficiency. This adaptability ensures that our TLM solution grows alongside your business's evolving needs.

Kepion is a cloud-based business planning software powered by Microsoft Business Intelligence which combines budgeting, forecasting, BI reporting, and intuitive modelling technology in a single, centralized platform, enabling users to produce and plan applications around the way their organization works. Kepion caters for businesses of all sizes, including SMBs and large enterprises, and supports custom-built apps, as well as an end-to-end BI platform, web-based access, flexible integration, real-time calculations, and more. Kepion enables sales, finance, operations, marketing and HR departments to configure personalized planning apps designed specifically for how they work, with review planning and sales forecasting budgeting, plus workforce planning and project planning tools. Users can conduct 'what-if' scenarios, integrate Kepion with their source system for data to import automatically from their ERP, CRM or SCM system, and plan, monitor, and analyze by any facet or combination of facets of data on a single dashboard. Intuitive dashboards help users create and manage projects by giving quick access to key measurements for ongoing performance.

Tanda's PaySure original series sheds light on significant industrial relations challenges that impact corporate Australia. This series delves into payroll compliance issues that are crucial yet often overlooked. Tanda, an Australian software provider, specializes in creating top-tier workforce management and wage compliance solutions. Over 10,000 companies in Australia rely on our software to ensure their employees are compensated accurately for the hours they work. Our platform simplifies the onboarding process for new hires; by sending them an invitation, they can easily input their information. This streamlined digital onboarding experience allows new employees to start their roles smoothly and securely, free from unnecessary complications. We handle the administrative tasks, as Tanda automates the onboarding process, files information directly with the ATO, and collects super choice forms in a digital format. With Tanda, you will never have to re-enter data again, as we also verify each new hire's TFN and superfund, utilizing a single set of authenticated personal information across multiple forms. By embracing Tanda's solutions, businesses can focus more on their core operations rather than the complexities of payroll management.

For a more straightforward approach to issuing and utilizing ID cards, consider Virtual Badge. Unlike traditional plastic badges, which can be cumbersome and difficult to handle, Virtual Badge offers a user-friendly solution. This platform serves as an efficient ID card option for various occasions such as events, conferences, and meetings. Users simply download the Virtual Badge app, submit a request for a badge, and you can approve it with ease—making the entire process remarkably simple! Embrace the convenience of Virtual Badge and say goodbye to the hassles of managing physical ID cards.

MiSentinel offers a comprehensive suite of features such as employee scheduling, patrol tracking, incident management, and lone worker safety, all integrated into one cutting-edge platform. By utilizing our security workforce management solutions, the likelihood of human errors is significantly reduced, ensuring a straightforward, fair, and organized method to address distinct requirements without any ambiguity. This remarkable software can free up valuable hours for you and your organization each week. Being web-based, it allows for easy task management from any location, eliminating the need to rush back to a specific office or device. Effective communication plays a crucial role in maintaining employee satisfaction, and with our automated systems, any issues can be swiftly identified, acknowledged, and resolved. Keeping an eye on all personnel can be challenging, but MiSentinel takes on this burden, providing you with real-time updates while you remain comfortably at your desk. Furthermore, this platform not only enhances efficiency but also fosters a more engaged and productive workforce.

We are dedicated to excellence in all tasks and to ensuring your business growth as well as the provision of your services. Let's improve the performance of your company with our solution. We want to empower utilities to overcome digital transformation challenges and guarantee your business growth. You can take the complexity out your business processes and implement new initiatives that are aligned with your digital journey. Increase employee productivity and create smarter work processes. Through multiple digital channels and interactions that are based on artificial intelligence, you can improve your commercial relationship with clients. Continuously innovating to address market challenges and gain competitive advantage over the competition.

OpenText™ Qfiniti is a comprehensive suite designed for workforce optimization that centrally manages solutions for analyzing multichannel interactions, providing real-time support for agents and enhancing call center performance management. The platform effectively delivers timely and actionable customer insights, enabling organizations to gain a deeper understanding of customer interactions and enhance their service quality worldwide. Whether implemented on-premises or through cloud services, Qfiniti seamlessly integrates with various contact center telephony systems and CcaaS providers, including Amazon Connect, Twilio, RingCentral, and Genesys. Additionally, it offers robust performance assessment tools that help identify coaching opportunities for agents. Users can easily create and update evaluations online, benefiting from intuitive scoring and navigation features. By leveraging unique metrics such as agent rankings, skills, seniority, and availability, it supports efficient scheduling while allowing organizations to accurately forecast their staffing needs and schedule both single and multi-skilled agents effectively. This flexibility in deployment and integration positions Qfiniti as a vital solution for organizations aiming to enhance their customer service operations.

Tailored for the Regulatory sector, KonnectCo is Freyr’s innovative workforce management platform designed to boost employee productivity. This software facilitates the management and enhancement of clients’ human resource requirements, encompassing aspects such as HR management, achievement tracking, training oversight, programming, data collection, recruitment, budgeting, forecasting, scheduling, and analytics. Additionally, KonnectCo provides valuable insights into business metrics, allowing organizations to assess workforce efficiency relative to project demands and workloads over specific timeframes. It plays a crucial role in examining daily operations and performance metrics. Furthermore, the platform boasts an extensive array of capabilities in Human Resource Management (HRM), including forecasting and strategic planning, staff scheduling, attendance tracking, performance evaluation, regulatory compliance, payroll processing, leave management, and seamless connectivity through internal social media channels, enhancing overall workplace communication and efficiency.

IRIS Cascade HRi offers a versatile solution that encompasses essential HR functions as well as integrated payroll, recruitment, training, and talent management. Our comprehensive HR software can be easily customized to fit the unique requirements of your organization. Designed for mid-sized to large enterprises, we provide a unified database that consolidates all the tools necessary for managing an engaged and efficient workforce within a single system. We recognize that HR is the unseen force that drives every organization, and we strive to assist you in navigating the complexities of legal requirements and time-intensive administration. With nearly three decades of expertise in HR and payroll, IRIS Cascade HRi equips you with the tools needed to effectively manage critical HR tasks while allowing employees to handle their own needs independently. By streamlining your daily operations with adaptable workflows, you can address current needs and be prepared for future challenges. Our commitment to innovation ensures that your organization remains agile in a rapidly changing environment.

SoftTech Outsourcing, part of the CallTech Outsourcing family, has been delivering exceptional outsourcing services since 2005, ensuring a tailored approach for each client. This enables our customers to enhance their growth potential and broaden their offerings well beyond what their internal resources allow, thus strengthening their market position. Today, SoftTech Outsourcing stands as a dynamic player in the outsourcing sector, backed by years of industry expertise. Over the years, CallTech Outsourcing has collaborated with over a hundred esteemed companies globally, offering a comprehensive array of outsourcing solutions. Our commitment to leveraging cutting-edge technology allows us to cultivate a team of top-notch professionals dedicated to our clients' success. The diverse educational backgrounds and experiences of our team form a rich collective reservoir of knowledge and skill. As a result, CallTech Outsourcing consistently excels by providing superior outsourcing services that meet the highest standards. Our continuous focus on innovation ensures that we remain agile and responsive to the evolving needs of our clients.

Achieve success through talent, maintain high operational standards, and uphold your brand's commitments. With over two decades of cutting-edge technology and service proficiency, Fourth is distinctly equipped to streamline the process of developing compliant and budget-friendly schedules, ensuring precise payroll management, and fostering employee engagement to enhance customer experiences. Providing a comprehensive array of modern mobile and back-office solutions, Fourth empowers operators to track performance, anticipate demand, and manage costs and compliance across all facets of their operations. By offering a robust collection of services and software, Fourth alleviates the administrative challenges, risks, and expenses associated with in-house HR and payroll management, allowing you to focus more on the growth of your enterprise. This way, you can allocate your resources effectively to create a thriving business environment.

CloudMoyo Crew Management is a next-generation SaaS product that empowers railroads. It allows them to manage their crew processes across boards, optimize staff deployment, track crew qualifications and compliance, and provides real-time visibility through advanced crew analytics. Create optimized crew boards using sophisticated algorithms that account for crew eligibility, certifications and hours of service (HOS), duty-hour compliances, crew penalties, leave records, vacations and bidding. Assist with complex payroll procedures using automated timekeeping calculations, rates and gross calculations, arbitraries management and cost-of-living-adjustments. Control over non-service claims for company business. Role-based access to labor representatives for pre-configured reports on HOS compliance and crew boards.

Manpower operates in 80 countries globally, establishing itself as the foremost authority in both temporary and permanent staffing solutions, which cater to businesses of varying sizes and enhance their agility and competitive edge. Our associates benefit from our exclusive training and development center, featuring over 4,000 courses, which equips them with the necessary skills to contribute to your business from the very start. In order to navigate the complexities of the modern workforce, it is essential to have talent solutions that align with your business strategy and fulfill your workforce requirements. We collaborate closely with you to provide the necessary staffing flexibility and business agility, enabling you to access the talent you require while identifying potential areas for efficiency improvement that may have gone unnoticed. By thoroughly examining each assignment, we gain insights into your company, its goals, and the specific talent needed to drive success. This in-depth understanding allows us to tailor our services to meet your unique demands effectively.

Maximize your operational effectiveness with our cutting-edge management solution. The DAINA Management System serves as the backbone for overseeing your daily tasks, projects, team members, and internal workflows. We specialize in customizing our core system to align perfectly with your unique business requirements, ensuring quicker turnaround times than typical custom solutions. Developed by DAINA Systems, this platform is designed for efficient management of jobs, workforce, and processes. Collaboration with our clients is integral to our approach, enabling us to provide optimal solutions tailored to specific needs. The DAINA Management System allows for comprehensive oversight of your projects, jobs, bookings, appointments, and internal processes from any device, enhancing accessibility and user experience. Additionally, we offer personalized services aimed at further refining and expanding the system to better serve your organization's objectives. By choosing DAINA, you are investing in a system that evolves with your business.

Your staff can conveniently access their personal application via mobile devices, enabling them to check their upcoming schedules, log their hours, monitor certification status, and communicate with colleagues through an integrated messaging system. Additionally, setting up a kiosk at your workplace allows employees to clock in and out from specific locations, and you can install as many kiosks as needed across various sites, even nationally. You'll receive immediate notifications whenever employees clock in or out, keeping you updated on their shift times. Furthermore, you have the capability to determine which employees can utilize this feature, making management simpler and more efficient. You can effortlessly oversee demographic data, pay rates, time-off requests, certification details, absences, and a wide range of other employee-related information. This comprehensive system streamlines the entire process of workforce management while ensuring that you remain informed and in control.

Aligning a workforce with shifting demands, clients, contracts, and requirements is a challenging and often time-intensive endeavor. Nevertheless, crafting an optimized schedule that aligns with business needs can lead to significant savings by minimizing overtime, reducing reliance on agency personnel, lowering headcount, and cutting costs, all while ensuring that deadlines and timeframes are adhered to without compromising service quality. Historically, scheduling tools have been costly, cumbersome, and inefficient, frequently producing impractical rosters. In response to these challenges, HFX has introduced Imperago® Workforce Design, leveraging over two decades of expertise in workforce planning, which allows for the rapid creation of effective schedules within minutes. This innovative solution not only addresses business demands but also incorporates work patterns that are considerate of employee preferences, ultimately fostering a more satisfied workforce. The result is a streamlined process that enhances overall operational efficiency.