Best Social Listening Tools of 2025 - Page 3

An innovative solution designed for overseeing customer interactions across various channels. It enables seamless connection, understanding, engagement, and the cultivation of lasting relationships with customers on over 25 online platforms. AiPlex Bridge is recognized as India's sole ORM platform focused on digital engagement. It integrates digital content management, social media surveillance, proactive response management, review control, analytics, and a consolidated digital command center, all packaged within one comprehensive platform. This holistic approach not only enhances customer satisfaction but also streamlines the overall management of customer relationships.

Octolens tracks various online platforms and social media for relevant keywords related to your business, sending you alerts through email or Slack whenever your specified terms are mentioned. You can keep an eye on essential keywords such as your brand name, product identifiers, customer pain points, or the names of competitors, as these mentions often present valuable chances to promote your offerings or gain insights about your audience. The service covers platforms like Twitter/X, LinkedIn, Hacker News, GitHub, YouTube, Reddit, Stack Overflow, and DEV.to, with ongoing additions to the list of monitored sources. Utilizing artificial intelligence, Octolens assesses the relevance of posts to your business, allowing you to sift through unnecessary noise and concentrate on what truly matters. We offer a complimentary version on our homepage, a solo plan tailored for individual entrepreneurs at $19 per month, and a team-focused start-up plan for $59 monthly. Make the switch from manual monitoring to Octolens and embrace a more efficient way to track your brand's online presence. With Octolens, you can enhance your engagement strategies and stay ahead of the competition effortlessly.

Our platform diligently monitors Twitter, Reddit, and Hacker News to identify pertinent discussions, engage potential customers, and advertise your offerings, ultimately enhancing sales while conserving your valuable time. By staying informed about ongoing dialogues regarding your brand, products, and competitors on various platforms instantaneously, you can effectively connect with your audience using intelligent, context-sensitive replies that encourage meaningful interactions. Additionally, you will acquire more profound insights into public sentiment surrounding your brand, which will assist you in refining your engagement strategy. With our advanced lead capture system, you can transform social interactions into significant leads, thereby organically expanding your customer base. Initiating a project is quick and simple, requiring only a two-minute setup to input keywords. The bot continuously analyzes posts to uncover relevant dialogues, generating reply suggestions for you, which allows you to devote more time to what truly matters. Furthermore, you can effortlessly track brand mentions, competitor actions, and industry developments across multiple platforms in real time. Our AI also proactively recommends pertinent keywords to broaden your monitoring capabilities and enhance your overall strategy. By utilizing this system, you can ensure that you are well-equipped to navigate the ever-evolving landscape of social media and customer engagement.

Accelerate your understanding of your customers' authentic voices with cutting-edge AI that pinpoints emerging trends and common consumer phrases. Innovative models inspired by market research highlight critical insights you might overlook, keeping you informed about significant changes in dialogue. Move beyond simple conversations by diving into behavioral data to reveal the distinct and interconnected nature of your audience groups. Create tailored widgets for internal distribution and begin making informed, consumer-focused decisions on a larger scale. With Social Listening Dashboards, you can gather, visualize, and interpret real-time conversations happening online. These Dashboards are designed with specific use cases in mind, developed in collaboration with your dedicated Client Service Manager, ensuring they meet your unique needs. Your Dashboard will empower you to adapt swiftly to the evolving preferences of your consumers and the shifting market landscape. Consequently, you will be equipped to make quicker, reliable decisions centered on consumer insights that lead to better outcomes. This proactive approach not only enhances decision-making but also fosters stronger connections with your target audience.

A Comprehensive Social Media Marketing Solution. Achieve growth by gaining insights into your audience, crafting content they adore, evaluating engagement metrics, and enhancing cross-channel interactions. Regardless of the complexity of your challenges, we have everything you need fully addressed. Socialbakers simplifies the process of developing and implementing an ideal social media marketing plan, encompassing everything from content scheduling to audience insights to detailed budgeting. Gain clarity on your true audience personas through comprehensive multichannel data analysis, spanning web and social platforms. Our AI swiftly processes your first-party data, converting it into actionable personas with just one click. By minimizing the time and cost associated with audience research, you can move beyond costly traditional surveys and leverage your first-party digital information instead. The Socialbakers AI reveals your audience’s interests and preferred content types, enabling you to consistently refine your campaign approach for optimal results. With these insights, you can ensure that your marketing strategies resonate deeply with your target demographic.

Stay ahead of the curve by discovering the conversations surrounding your brand, sector, or rivals. Identify the journalists and influencers who are invested in your narrative, while also being able to save and automatically refresh your contact lists, send out pitches and press releases, and monitor how successful your outreach efforts are. Make your press release truly yours, without unexpected fees, and enjoy limitless word counts and multimedia options. Shape your strategic approach and showcase the genuine impact of your public relations initiatives through tailored media briefs and comprehensive coverage reports. Our skilled team of media analysts is dedicated to managing everything on your behalf! Generate favorable media attention by sharing your brand stories with journalists from our extensive media database. Obtain the necessary metrics and insights through daily curated briefs as well as thorough annual coverage reports. With our support, you can expand your team while entrusting your media intelligence requirements to us. Additionally, we ensure that you have the tools needed to effectively engage with your audience and amplify your brand's message.

We provide tools to help you keep track of, comprehend, and shape the environment you operate in. By equipping public relations, communications, and marketing teams with a user-friendly all-in-one product suite, fueled by AI-powered insights, we enable them to excel. In a fast-paced, always-connected world, the responsibilities of a marketer are never truly complete; that's why our range of products is specifically designed to assist you in maintaining control over your digital strategy and evaluating marketing effectiveness. Our comprehensive suite addresses the challenges that contemporary PR, communications, and marketing specialists encounter. With insights and workflows strategically crafted to enhance your social media and digital marketing initiatives, you gain a competitive edge. Enjoy the benefits of a versatile solution that enables you to track social media mentions that matter, allowing you to stay ahead of competitors. Moreover, with unlimited ad-hoc searches and no restrictions on volume across over 20 channels, including various social networks, your social listening abilities will be unparalleled. This holistic approach ensures that you are not only reactive but also proactive in your marketing endeavors.

The world's first real time cookie-less identity graph powers data, activation and attribution. Stirista is here! We help you to improve your first party data, and get new customers with addressable multichannel campaigns. Our industry-leading identity spine allows you to quickly onboard data and get campaigns up and running quickly - from CTV, display to social media and email. All this with real-time attribution across all your digital - as well as physical - footprints. Our Identity Graph updates in real time as individuals navigate their daily lives across digital and physical footprints - even CTV. No more wasted advertising dollars. No more missed personalization.

Forsta is an exceptionally powerful, adaptable, interconnected, and trustworthy platform for experience and research technology. It seamlessly bridges gaps between methodologies and data sources, uniting all aspects of human experience. If valuable insights are present, they can be quantified. You can harness customizable surveys to extract insights from a wide range of audiences, whether they are small teams or vast global communities. Gather the necessary data from any interaction or channel, as Forsta is equipped with comprehensive tools designed to enhance your data quality and provide profound insights. This enables you to advance your business effectively. In addition to customizable surveys, moderated online discussions are available to gain insights from diverse audiences, ensuring that no perspective is overlooked. Consolidate all your data into a single platform, allowing you to uncover the narratives behind the numbers. Leverage sophisticated analytics tools to examine, categorize, and filter the information in a manner that leads you directly to the solutions you seek, making the process more efficient and effective.

Affinio is a pioneering company in the realm of Augmented Analytics that utilizes its proprietary graph technology to decode the countless connections inherent in vast datasets. By offering AI-driven segmentation and visualization tools, Affinio empowers business users worldwide to quickly uncover valuable insights that inform strategic decisions leading to success. In a landscape overflowing with information and an ever-increasing volume of data, many are creating data lakes, yet few are constructing effective means to navigate them. Affinio’s Analytics and Matchmaker solutions are conveniently accessible through the Snowflake Data Marketplace. Users can execute Affinio’s graph analytics on their own internal first-party PII data by leveraging Snowflake’s technology, enabling anyone—regardless of their technical expertise—to query their data efficiently, with responses generated in mere seconds instead of days. Additionally, users can explore the intersections between their customer information and that of other businesses, providing them the opportunity to collaborate in a data clean room environment. This capability not only enhances data utilization but also fosters strategic partnerships that can lead to mutual growth.

You are invited to experience a media intelligence product unlike any other. Signal is the only company that provides global, unlimited, real-time information and insights powered by top artificial intelligence. Signal is used by the most innovative and successful organizations around the globe to provide the best solution for media monitoring, reputation management, and market intelligence. Signal has created a world-leading A.I. Signal has developed a world-leading A.I. platform that can understand everything it reads and extract the important information. We are building an ecosystem with our partners that is at the heart the knowledge economy. This includes everything from regulatory compliance and risk management to the development of M&A pipelines.

With Interactions Digital Roots, you can seamlessly track, assess, and interact with discussions about your brand across social media from one consolidated platform. Utilizing advanced artificial intelligence, our platform provides pertinent customer dialogues and insights sourced from various corners of the internet. Unlike conventional social listening and engagement tools that depend on user-defined rules and trending keywords to pinpoint engagement chances, Digital Roots employs AI to navigate social discussions and identify the most significant posts. This innovation eliminates the necessity for tedious manual searches, allowing you to focus on engaging with the most relevant customers. Additionally, by integrating natural language processing and machine learning, our tool continuously evolves, becoming increasingly adept at understanding user behavior and preferences over time, ensuring that your engagement strategy remains effective. This not only enhances your brand's online presence but also fosters deeper connections with your audience.

The landscape of social listening has transformed significantly. Uncover the potential of audience intelligence with Pulsar, which enables you to identify compelling narratives within your data. Our platform consolidates all your digital audiences, allowing for seamless access to essential insights. By harnessing AI and advanced data visualization, you can gain actionable insights through our analytics, trend tracking, and social listening features. Stay informed about ongoing conversations or delve into historical data to unearth valuable trends and insights. Engage with your audience by creating data-driven personas, segmenting demographics, and analyzing the nuances of various discussions. Identify key influencers within your target demographics and establish partnerships for future social media campaigns. Discover what truly connects with your audience and leverage these insights to enhance your creative direction. Additionally, refine your content strategy, monitor your competitors' social media activities, and evaluate the effectiveness of your marketing efforts through comprehensive benchmarking. Ultimately, staying attuned to the evolving digital landscape empowers your brand to make informed decisions.

Isentia empowers clients to make informed decisions by providing a cutting-edge media intelligence and insights solution that assists high-performing communication teams in navigating global conversations. With Isentia, you can effortlessly monitor significant coverage, discussions, and feedback through a comprehensive array of services crafted for efficiency and depth. By improving your strategic communication efforts, being prepared for crises, and managing your reputation, you can effectively track essential messages, trending issues, and audience sentiments across various platforms with user-friendly data. Stay ahead of the game with instant alerts and real-time analytics that not only identify trends but also enable proactive measures to enhance your organization's reputation, ensuring you are always in the know and ready to respond. Ultimately, Isentia transforms the way organizations engage with media, fostering a more informed and responsive approach to communication.

Unleash your newfound ability to uncover customer preferences and sentiments by capturing every interaction across web, social media, and business applications, transforming them into valuable Customer Insights. Gain a deep understanding of your brand's sentiment and identify key trends while keeping tabs on your competition. With comprehensive monitoring of social platforms, websites, and internal operations, nothing escapes your attention. Equip any team with tailored insights through Affogata's adaptable visualization tools and data export options. Respond swiftly with real-time reporting from Affogata, ensuring no conversation goes unnoticed. Analyze how customers engage with your campaigns and messaging, enhancing your NPS through sentiment analysis that contextualizes your service quality. Identify new product features that users are seeking while revealing areas where competitors may have an advantage. Explore influencer dynamics and emerging trends on your social channels and within private groups. Finally, maintain a holistic perspective on your brand's perception, always vigilant for potential threats that may arise. This comprehensive approach will enable you to stay ahead in an ever-evolving marketplace.

Navigating numerous channels while under the scrutiny of the public can make it challenging to provide outstanding social customer care and captivating marketing content. Imagine the potential of streamlining your technology with a single, robust platform to oversee all your digital dialogues. The Orlo platform is designed to help you concentrate on what truly counts: delivering an exceptional customer experience, and it can be set up in just a few hours! By consolidating all your digital conversations within the Orlo Inbox, you enable your team to assist customers precisely when they need it most. Whether your communications occur through social media, live chat, WhatsApp, or SMS, you can deliver top-notch service directly from the Inbox. With Orlo's marketing solution, reaching your audience has never been simpler, and our integrated live chat feature ensures you are there for your customers during critical moments. Enhance your engagement and streamline your communication efforts with Orlo today!

BoomSocial is a complimentary tool for measuring and analyzing social media, aimed at assisting brands in developing effective online content strategies and gathering valuable insights. We have an exciting announcement for you! Tick Tock Boom, a leading innovative agency in Turkey's digital communications and marketing space, is the mastermind behind BoomSocial, which has become a favorite among local and global industry professionals and brands alike. We take pride in providing a platform that consistently delivers free services to our sector. In addition to BoomSocial, we also own BoomSonar, another prominent platform in the realm of social media monitoring and insights, which underscores our commitment to data-driven digital marketing. Similar to BoomSonar, BoomSocial enhances our capabilities by being entirely data-focused, allowing for comprehensive reporting and in-depth analysis of a wide range of data while it tracks and reports on the social media performance of various brands. This empowers brands to make informed decisions and optimize their online presence effectively.

Scraawl is an innovative suite of analytics tools aimed at helping you derive deeper insights from your datasets. Whether your focus lies in analyzing public data, multimedia content, unstructured text, or a combination of these elements, Scraawl offers robust capabilities to elevate your analytical efforts. Utilizing advanced artificial intelligence and machine learning methodologies, Scraawl delivers actionable insights that enhance your analysis process. Our dedicated team comprises developers, researchers, and data scientists who are committed to providing state-of-the-art analytics solutions. One of our flagship offerings, Scraawl SocL®, is a user-friendly, web-based tool designed for enterprise-level PAI listening and analytics. This platform effectively uncovers, examines, and visualizes online discussions and news data, equipping users with comprehensive 360-degree evaluations. With Scraawl, you can confidently navigate and interpret the complexities of data-driven insights.

Radarr, powered by AI, is the best social listening and monitoring platform. It helps you get better results quicker. Get a detailed analysis of your campaigns with our Al-powered social intelligence and social analytics tool. Untapped opportunities to succeed! Radarr is a powerful social intelligence tool that allows you to listen, monitor, track, and easily track online conversations. Our AI-powered solution aggregates all online conversations into a single dashboard that makes it easy to understand your audience. Radarr, a social and digital listening platform, helps brands gain actionable insights about their audience's interests and responses. It works in real time and is completely hassle-free. Radarr's command center brings together all your data points into one dashboard. Real-time visualizations of campaign performance and content are available to give you insight to make your life better.

Your Comprehensive Solution for Customer-Focused Digital Transformation. Unlock the true capabilities of customer-focused strategies with Emojot's comprehensive platform, designed to optimize your operations, reduce expenses, and elevate the customer journey from beginning to end. Emojot’s customized solutions cater to every phase of the customer lifecycle, from attracting new customers to fostering long-term loyalty, ensuring exceptional outcomes in today’s customer-centric marketplace. - Elevate Customer Experience: Gather real-time insights to implement necessary changes that enhance satisfaction and foster loyalty. - Strengthen Online Image: Gain valuable insights into customer opinions across various review sites to maintain a positive online reputation. - Increase Revenue: Drive revenue growth by enhancing customer retention, identifying upselling opportunities, and encouraging brand advocacy. - Optimize Operations: Refine business processes to minimize errors while increasing efficiency, productivity, and overall profitability. - Foster Continuous Improvement: Utilize data-driven insights to consistently refine your strategies and adapt to evolving customer needs.

Stay ahead of the competition with actionable visual insights derived from vast amounts of image, video, and text data sourced from social media. By leveraging these real-time insights, companies can cut costs by 40% while gaining valuable information on influencers, marketing strategies, and social sentiment analysis. HaiX is at the forefront of innovation, creating state-of-the-art solutions powered by Explainable AI. Our mission is to enhance human intelligence by offering organizations AI solutions that are not only explainable but also quick to deploy and cost-effective through our specialized platform. Our exceptional team, comprised of experienced entrepreneurs, leading AI PhDs, and high-level executives, drives the cutting-edge research and development efforts. We specialize in real-time brand monitoring, offering insights into reputational risks and sentiment analysis from millions of data points worldwide, including news and social media. Additionally, we provide essential insights for strategic planning and risk management, empowering various companies to navigate compliance and mitigate potential risks effectively. Ultimately, our commitment to innovation ensures that organizations can thrive in an ever-evolving digital landscape.

We combine the power AI and trained moderators in order to promote civil and safe online discussions on social media and websites. AI automatically detects and conceals harmful comments while human moderators protect freedom of speech by preventing a false positive. We provide a sophisticated, complex tool for managing communities that not only moderates online conversations automatically but also gives you insights into your audience's emotions. It consolidates all of your social media profiles, websites and community management into one place. This gives you a comprehensive view of your community. AI content moderation uses advanced natural language processing algorithms and machine learning to adapt to evolving linguistic patterns and minimize false-positives for technologically sophisticated and context-aware moderating.

Trajaan is the pioneering search intelligence tool tailored for consumer insight and media teams within international brands. The information consumers seek to find or purchase through search engines reveals a wealth of insights about their fears, aspirations, and potential barriers to buying. Don’t overlook any subtle signals from your market landscape. Identify emerging brands, products, or services from a multitude of categorized search queries, ensuring you can pinpoint your next top sellers. Discover which brands and products are capturing the most attention in every country, region, or city, and subsequently adjust your product lineup and merchandising strategies. With Trajaan, receive intelligent recommendations every minute to understand how to excel in organic search, paid advertising, featured snippets, and AI-generated responses. Trajaan gathers search metrics from diverse data sources, operating at various intervals and across different geographic levels. Ultimately, you gain access to a cohesive database that enables the extraction of advanced metrics beyond simple 'search volume,' such as local market affinity. This comprehensive analysis empowers brands to make informed decisions and strategize effectively in a competitive landscape.

With Spotler Engage, you can seamlessly manage webcare, messaging, social media publishing, and monitoring all from a single, user-friendly tool. Establishing strong relationships with your customers is crucial for any thriving organization. By delivering exceptional support, you can transform your customers into loyal connections. This platform enables you to oversee all your social media channels, ensuring that you remain informed and can contribute meaningfully where it counts. You can easily track both online and offline conversations through its thorough monitoring capabilities. Stay responsive to current events and keep abreast of everything that influences your brand and reputation. By consolidating all online communications into one streamlined dashboard, you can maintain a clear perspective and stay informed. The publishing feature in Spotler Engage makes it simple to distribute your valuable content to your desired audience. By ensuring efficient and high-quality service across all channels, you not only enhance customer satisfaction but also maintain a holistic view of your engagement efforts. Ultimately, this leads to a more connected and responsive approach to customer relationships.

Conduct an in-depth examination of your brand's digital effectiveness over the past 12 hours, days, weeks, or months. Analyze brand interactions across eight different languages, including twelve distinct Arabic dialects. Assess your brand's viral reach and evaluate the proportions that are organically generated versus those that are self-promoted. Keep a close eye on the digital footprint of your competitors, noting the unique features that differentiate them from your brand. Pinpoint which types of content generate the greatest level of engagement for your competitors and determine the factors that influenced customer interaction with that content. Understand which subjects are most captivating and frequently discussed among your target audiences, ranked from most to least popular. Gather brand insights based on your posts’ performance across various timelines, whether hourly, daily, weekly, or monthly. Establish separate campaign groups to track the performance of each project across multiple platforms. You can modify, delete, or introduce posts within any campaign as needed. Oversee and coordinate various marketing campaigns from a single interface, while showcasing essential performance indicators such as impressions, clicks, conversions, engagement rates, and cost per acquisition (CPA). This comprehensive approach allows for agile adjustments to maximize your brand's digital strategy.