Best Platform as a Service (PaaS) Providers for ServiceNow IT Operations Management

AWS is the leading provider of cloud computing, delivering over 200 fully featured services to organizations worldwide. Its offerings cover everything from infrastructure—such as compute, storage, and networking—to advanced technologies like artificial intelligence, machine learning, and agentic AI. Businesses use AWS to modernize legacy systems, run high-performance workloads, and build scalable, secure applications. Core services like Amazon EC2, Amazon S3, and Amazon DynamoDB provide foundational capabilities, while advanced solutions like SageMaker and AWS Transform enable AI-driven transformation. The platform is supported by a global infrastructure that includes 38 regions, 120 availability zones, and 400+ edge locations, ensuring low latency and high reliability. AWS integrates with leading enterprise tools, developer SDKs, and partner ecosystems, giving teams the flexibility to adopt cloud at their own pace. Its training and certification programs help individuals and companies grow cloud expertise with industry-recognized credentials. With its unmatched breadth, depth, and proven track record, AWS empowers organizations to innovate and compete in the digital-first economy.

Kubernetes serves as a powerful foundation for transformative ideas. It enables developers to innovate and deliver projects more rapidly through the premier hybrid cloud and enterprise container solution. Red Hat OpenShift simplifies the process with automated installations, updates, and comprehensive lifecycle management across the entire container ecosystem, encompassing the operating system, Kubernetes, cluster services, and applications on any cloud platform. This service allows teams to operate with speed, flexibility, assurance, and a variety of options. You can code in production mode wherever you prefer to create, enabling a return to meaningful work. Emphasizing security at all stages of the container framework and application lifecycle, Red Hat OpenShift provides robust, long-term enterprise support from a leading contributor to Kubernetes and open-source technology. It is capable of handling the most demanding workloads, including AI/ML, Java, data analytics, databases, and more. Furthermore, it streamlines deployment and lifecycle management through a wide array of technology partners, ensuring that your operational needs are met seamlessly. This integration of capabilities fosters an environment where innovation can thrive without compromise.

Microsoft Azure serves as a versatile cloud computing platform that facilitates swift and secure development, testing, and management of applications. With Azure, you can innovate purposefully, transforming your concepts into actionable solutions through access to over 100 services that enable you to build, deploy, and manage applications in various environments—be it in the cloud, on-premises, or at the edge—utilizing your preferred tools and frameworks. The continuous advancements from Microsoft empower your current development needs while also aligning with your future product aspirations. Committed to open-source principles and accommodating all programming languages and frameworks, Azure allows you the freedom to build in your desired manner and deploy wherever it suits you best. Whether you're operating on-premises, in the cloud, or at the edge, Azure is ready to adapt to your current setup. Additionally, it offers services tailored for hybrid cloud environments, enabling seamless integration and management. Security is a foundational aspect, reinforced by a team of experts and proactive compliance measures that are trusted by enterprises, governments, and startups alike. Ultimately, Azure represents a reliable cloud solution, backed by impressive performance metrics that validate its trustworthiness. This platform not only meets your needs today but also equips you for the evolving challenges of tomorrow.

IBM Cloud® offers features that enhance both business agility and resilience, allowing users to discover a platform that provides 2.5 times the value. Tailored for various industries, it emphasizes security and the flexibility to develop and operate applications in any environment. The platform facilitates the transformation of business workflows through the integration of automation and artificial intelligence. Furthermore, it boasts a robust technology partner ecosystem that addresses specific industry demands, leveraging deep expertise and tailored solutions. Its processes are automated and auditable, ensuring compliance and efficiency. With unique functionalities ensuring top-tier cloud security and monitoring, users benefit from a uniform security and control framework across all applications. Additionally, its containerized solutions foster seamless DevOps practices, automation, data management, and security enhancements. The platform offers streamlined integration along with a consistent application development lifecycle, making it user-friendly. Beyond these features, IBM Cloud harnesses advanced technologies such as IBM Watson®, analytics, the Internet of Things (IoT), and edge computing, enabling businesses to innovate and stay ahead of the competition.

Cloud Foundry simplifies and accelerates the processes of building, testing, deploying, and scaling applications while offering a variety of cloud options, developer frameworks, and application services. As an open-source initiative, it can be accessed through numerous private cloud distributions as well as public cloud services. Featuring a container-based architecture, Cloud Foundry supports applications written in multiple programming languages. You can deploy applications to Cloud Foundry with your current tools and without needing to alter the code. Additionally, CF BOSH allows you to create, deploy, and manage high-availability Kubernetes clusters across any cloud environment. By separating applications from the underlying infrastructure, users have the flexibility to determine the optimal hosting solutions for their workloads—be it on-premises, public clouds, or managed infrastructures—and can relocate these workloads swiftly, typically within minutes, without any modifications to the applications themselves. This level of flexibility enables businesses to adapt quickly to changing needs and optimize resource usage effectively.

Oracle Cloud Infrastructure not only accommodates traditional workloads but also provides advanced cloud development tools for modern needs. It is designed with the capability to identify and counteract contemporary threats, empowering innovation at a faster pace. By merging affordability with exceptional performance, it effectively reduces total cost of ownership. As a Generation 2 enterprise cloud, Oracle Cloud boasts impressive compute and networking capabilities while offering an extensive range of infrastructure and platform cloud services. Specifically engineered to fulfill the requirements of mission-critical applications, Oracle Cloud seamlessly supports all legacy workloads, allowing businesses to transition from their past while crafting their future. Notably, our Generation 2 Cloud is uniquely equipped to operate Oracle Autonomous Database, recognized as the industry's first and only self-driving database. Furthermore, Oracle Cloud encompasses a wide-ranging portfolio of cloud computing solutions, spanning application development, business analytics, data management, integration, security, artificial intelligence, and blockchain technology, ensuring that businesses have all the tools they need to thrive in a digital landscape. This comprehensive approach positions Oracle Cloud as a leader in the evolving cloud marketplace.

Broaden your business operations by utilizing cloud technology. Seamlessly enhance SAP solutions quickly and efficiently without causing disruptions to critical business functions, all while building on your current investments and expertise. Swiftly create dependable and scalable cloud-native applications. Utilize your established ABAP knowledge to develop new extensions or update existing custom applications. Foster innovation for increased business agility by employing cloud-native, low-code, and dynamic event-driven applications. Speed up results through the optimization of intelligent business processes. Explore, configure, enhance, and refine business processes by linking experiential data with operational workflows. Acquire valuable and actionable insights to predict business outcomes and identify fresh revenue and growth possibilities. Leverage the capabilities of predictive analytics and machine learning to improve decision-making. Integrate real-time intelligence within your business applications. Furthermore, enhance and tailor the user experience for your customers, partners, and employees, ensuring their needs and preferences are met effectively. This holistic approach not only drives efficiency but also fosters a culture of continuous improvement and innovation.