Best Pet Care Software of 2025

Use the comparison tool below to compare the top Pet Care software on the market. You can filter results by user reviews, pricing, features, platform, region, support options, integrations, and more.

Overview of Pet Care Software

Pet care software is like having a digital assistant built just for running a pet-focused business. It helps take care of the little things—scheduling appointments, tracking medical records, sending reminders—so owners and staff can focus on the animals, not the paperwork. Whether it's a small grooming studio or a busy veterinary clinic, the software keeps everything organized in one place. Instead of flipping through folders or chasing phone calls, pet professionals can handle bookings, check pet histories, and process payments with just a few clicks.

What makes this kind of software stand out is how it bridges the gap between pet owners and service providers. Many systems let clients book visits online, get text updates about their pets, and even view notes or photos from recent appointments. It's a smoother, more personal experience that customers appreciate—and it saves time for staff, too. With built-in tools for communication, billing, and tracking visits, pet care software helps businesses stay efficient, look professional, and grow faster without losing the human touch.

Features of Pet Care Software

1. Digital Check-Ins and Pickups: Rather than juggling paper forms or messy clipboards, this feature allows pet owners to sign in their pets with just a few taps on a screen. When it's time for pickup, the system logs the checkout too. It keeps things organized, avoids mix-ups, and speeds up the front desk workflow.
2. Health & Medical History Logs: This one’s especially useful for veterinarians or pet daycares that handle medication. The software keeps track of each pet’s health background—vaccines, meds, allergies, past treatments, and anything else that matters. No more guessing when Fluffy last had her shots.
3. Customizable Booking Portals: Many systems give you a branded portal where your clients can schedule services at their convenience. It's like having a front desk that works 24/7. The good ones let you tweak the layout, set limits on appointment types, and sync it all with your internal calendar.
4. Built-in Messaging & Alerts: Whether you need to send out a quick reminder, an emergency update, or a cute photo during daycare, the communication tools built into most platforms help you stay in touch. Messages can go out by text, email, or app notification—whatever works for your clientele.
5. Integrated Payment Processing: Forget chasing payments or reconciling spreadsheets. Pet care software often comes with payment tools built right in. Clients can pay online, tip digitally, or get auto-billed for subscriptions or packages. It all feeds into one system for clean reporting.
6. Pet Activity Journals: Some platforms let staff log daily notes or even post a “report card” at the end of the pet’s visit. Whether it’s how much they ate, how their nap went, or if they made a new furry friend, these updates help pet parents feel connected.
7. Facility Room & Resource Management: If you run a boarding business or daycare with limited kennels or suites, this feature helps you keep tabs on which spaces are available. You can assign pets to specific rooms, avoid double-booking, and plan ahead for busy holiday weekends.
8. Recurring Scheduling Options: Some owners book the same service over and over—like weekly grooming or monthly checkups. Good software makes it easy to set repeating appointments so you don’t have to re-enter the same info every time. It’s a time-saver for everyone.
9. Pet Owner Portals: This is the client-facing part of the software. Pet parents can update their info, upload vaccination records, request appointments, and review their pet’s history—all without having to call your front desk. It’s all about convenience.
10. Staff Task Tracking: Running a busy kennel or clinic? Staff task lists can be assigned and checked off in real time. Whether it’s feeding, cleaning, administering meds, or walking—everyone knows what’s been done and what still needs attention.
11. Reporting Dashboards: You don’t have to be a spreadsheet expert to understand your business numbers. Reporting features show you at a glance how you’re doing: how many pets came through the door, what your top services are, and where your revenue is coming from.
12. Inventory Controls for Supplies: From flea meds to grooming shampoo to specialty food, managing inventory is a hassle—unless your software handles it. You can track what’s in stock, get alerts when you’re low, and even generate reorder lists. No more last-minute supply runs.
13. Multi-location Coordination: If your business operates in more than one spot, some platforms are built to keep all those moving parts synced. Staff can work across branches, customers can book at multiple locations, and the back-office stays unified.
14. Form & Waiver Management: Liability waivers, service agreements, intake forms—there’s a lot of paperwork in pet care. Many systems let clients sign and submit these digitally so you can store everything in one secure place and access it when needed.
15. Client Reviews & Feedback Requests: Some software tools automatically request reviews after services are completed. That feedback can help you improve and also build up your online reputation if it’s integrated with platforms like Google or Yelp.
16. Loyalty & Reward Programs: Want to encourage repeat business? You can create loyalty programs within the system—maybe a free wash after 5 grooms or discounts for long-time clients. It’s a great way to keep customers coming back without manual tracking.

Why Is Pet Care Software Important?

Pet care software matters because it takes the chaos out of managing animals and the people who love them. Whether you're running a grooming salon, a boarding kennel, or a veterinary practice, trying to keep track of appointments, medical records, and special instructions by hand or across spreadsheets is a recipe for stress and mistakes. These tools pull everything into one spot—so instead of chasing down vaccination history or wondering if Fluffy's owner paid last week, you’ve got it all right in front of you. It’s not just about making things easier for the business—it’s about giving each pet more consistent, attentive care.

On the flip side, clients notice the difference when a business runs smoothly. Getting automatic reminders, digital invoices, or real-time updates from a dog walker builds trust and saves time for everyone involved. And for the businesses, it means fewer no-shows, better communication, and a more professional feel overall. As the pet industry grows, people expect more from the services they use. Pet care software helps meet those expectations without burning out staff or compromising on quality.

What Are Some Reasons To Use Pet Care Software?

1. It keeps your daily operations from turning into chaos: Running a pet business means juggling a million things—appointments, feeding times, medical notes, customer requests—you name it. Pet care software acts like a digital control center, keeping everything organized so you’re not constantly putting out fires or flipping through paper files.
2. Clients appreciate the convenience (and they’ll keep coming back for it): These days, people expect to book and manage services online—just like they would for a haircut or a gym class. When your business offers self-serve booking, online payments, and text reminders, it feels professional and easy to work with. That simplicity builds loyalty.
3. You’ll spend way less time on repetitive tasks: Ever find yourself doing the same things over and over? Confirming bookings, sending out appointment reminders, typing up invoices—it adds up. Good software automates a lot of that grunt work so you can actually focus on the pets and not your inbox.
4. It reduces mistakes that could affect a pet’s care: Whether it’s a missed vaccine, an allergy note that gets overlooked, or a scheduling error, even small slip-ups can cause serious problems. With everything tracked and logged automatically, you get fewer surprises and fewer things falling through the cracks.
5. You’ll have better insight into how your business is really doing: Guessing at what’s working isn’t a strategy. Pet care platforms give you reports that show trends—like which services are most popular, what days are busiest, and who your top customers are. That kind of info helps you make smart decisions without relying on gut feelings alone.
6. Your team gets on the same page without the hassle: When multiple staff are handling bookings, pet updates, or client communication, things can slip. Pet care software lets everyone view the same info in real time—so there’s no confusion about which dog needs what or who’s picking up at 5 p.m. instead of 6.
7. It helps you stand out in a competitive market: Pet owners have choices. If you want to stand out, offering a smooth digital experience can set you apart. Online portals, clean mobile check-ins, and follow-up messages show that you’re serious about customer care, not just pet care.
8. Everything lives in one place (and you don’t lose it): Sticky notes get lost. Paper records fade. Even spreadsheets have limits. Pet care software keeps client details, vaccination records, service history, and billing info all in one centralized system—easy to access and backed up in the cloud.
9. You don’t have to chase people for payments: Handling billing manually is a headache. When your software handles credit cards, sends reminders, and lets people pay online or in-app, you cut down on those awkward “Hey, you still owe us” conversations. More payments come in on time, with less hassle.
10. It grows with you: Whether you’re just starting out or expanding into multiple locations, the right platform adapts with your needs. Add new users, introduce new services, adjust your hours—whatever it is, you’re not stuck rebuilding your system from scratch.
11. You’re protecting sensitive information: Let’s be real: keeping client and pet records secure is a big deal. Quality software makes sure data is encrypted and handled properly, which means you're safeguarding both your clients' privacy and your business reputation.
12. You’ll have more time to focus on animals, not admin: At the end of the day, you probably got into this line of work because you love animals—not because you wanted to become a full-time scheduler, accountant, or receptionist. The right tools let you get back to doing what you do best: caring for pets.

Types of Users That Can Benefit From Pet Care Software

• Animal rescue teams: These folks juggle a lot—intake tracking, vaccination schedules, adoption paperwork, and volunteer coordination. Pet care software helps them stay organized while focusing on getting animals into loving homes.
• Freelance pet caregivers: Independent sitters and walkers benefit big time from tools that help them keep track of bookings, client preferences, and daily tasks like feeding instructions, medication notes, and walk logs.
• Mobile grooming businesses: Groomers who go to the client’s home need flexible scheduling tools, quick access to pet profiles, and easy ways to log services on the go. The right software cuts out the paperwork and keeps everything running smoothly on the road.
• Busy pet parents: People with a full schedule but a big heart for their pets lean on these platforms to remember vet visits, manage reminders for flea treatments, and even get updates while they’re away from home.
• Multi-pet households: Caring for more than one pet can get confusing fast—different diets, health conditions, or temperaments. Pet care software gives owners a centralized place to track everything from feeding routines to medical histories.
• Veterinary office staff: Behind every great vet is a team making sure the practice stays on track. Receptionists and assistants use pet care software to handle appointments, send reminders, manage billing, and keep things running without the phone ringing off the hook.
• Doggy daycare managers: Running a facility where multiple dogs come and go every day requires serious coordination. These managers use software to monitor drop-offs, feeding, playtime, and owner communication—all while juggling full kennels and cleaning schedules.
• Pet wellness startups: Companies offering things like pet supplements, smart collars, or subscription boxes often plug into pet care software ecosystems to personalize recommendations and build customer loyalty based on pet data.
• First-time pet owners: New to the game? It’s easy to miss things like deworming dates or behavior milestones. Pet care platforms help guide inexperienced owners with checklists, alerts, and digital logs to keep their pet care game strong.
• In-home trainers: Trainers working directly with families use software to schedule sessions, track pet behavior progress, and leave notes or homework for owners to follow between visits.
• Pet boarding operators: When pets stay overnight, there’s a lot to monitor—feeding, playtime, meds, and more. Good software helps staff stay on top of each pet’s needs and keeps pet parents in the loop with updates and photos.

How Much Does Pet Care Software Cost?

Pet care software pricing really depends on what kind of tools you're looking for and how big your business is. If you're just getting started or running a small operation, you can usually find affordable options that cost somewhere between $25 and $60 a month. These lower-tier plans often come with essentials like appointment booking, client tracking, and simple billing features. They're designed to help you stay organized without a huge upfront investment.

On the flip side, if you're managing a busier setup—like a large grooming salon, pet daycare, or a veterinary clinic—you're probably looking at more advanced plans. These could run $100 a month or more, especially if you need extras like detailed medical charts, inventory tracking, staff scheduling, or real-time client messaging. Some services also charge one-time onboarding fees or offer premium support at an additional cost. It's smart to weigh what features you actually need so you’re not paying for a bunch of stuff that won’t help your daily workflow.

Pet Care Software Integrations

Pet care businesses can get a big boost by linking their main software with other tools that help everything run smoother behind the scenes. For instance, tying in with point-of-sale and payment platforms makes it easy to handle everything from walk-in grooming sessions to recurring boarding fees without a hitch. It’s not just about collecting money—it’s about doing it in a way that’s quick, secure, and hassle-free for both the business and the pet parent. Throw in a solid accounting software and suddenly you’ve got clear records, automatic expense tracking, and less time stressing over tax season.

On the day-to-day side of things, integrating with booking tools and team calendars can make managing appointments way less chaotic. Customers can book visits on their own time, while the business keeps staff and rooms organized. For operations that offer products—like specialty pet food or accessories—connecting with inventory software ensures you never run out of best-sellers or essentials. Some pet care software even teams up with communication platforms so businesses can send personalized texts or updates to clients, keeping them in the loop and building loyalty over time. These connections work quietly in the background, but they make a noticeable difference in how smoothly everything runs.

Pet Care Software Risks

• Data Loss from Poor Backup Practices: If your system doesn’t back up data properly — or worse, doesn’t back it up at all — you could lose client records, medical histories, or financial data in a flash. Whether it’s a server crash or a simple update gone wrong, not having a recovery plan can set your business back significantly.
• Limited Offline Access: Many cloud-based platforms depend heavily on having a stable internet connection. If your clinic’s Wi-Fi goes down or you’re in a rural area with spotty service, you might suddenly be unable to view appointments, patient records, or payment info — right in the middle of your day.
• Inadequate Customization for Specialized Clinics: Some software products are built with a one-size-fits-all mindset, which doesn’t always work for exotic animal clinics, mobile vets, or facilities offering combined services like training and boarding. Without proper flexibility, you may end up wrestling with the system instead of having it work for you.
• Security Vulnerabilities with Third-Party Tools: Software that integrates with third-party plugins — such as payment processors or CRM tools — can open up more entry points for hackers if those integrations aren’t properly vetted or maintained. A weak link in any connected app could expose your entire system.
• Steep Learning Curve for Staff: If the software isn’t intuitive, your team might struggle with the transition — especially older staff or those less tech-savvy. That can lead to mistakes, frustration, and reduced productivity during the initial onboarding phase or when updates roll out.
• Hidden or Escalating Costs: Some platforms start off looking affordable but layer on fees for extra features, user licenses, integrations, or support. Before long, the total monthly bill may far exceed your expectations — and switching platforms later can be costly and disruptive.
• Poor Customer Support from Vendors: When things go sideways — and they sometimes will — you need a vendor who picks up the phone or answers your tickets quickly. Unfortunately, not all providers are created equal, and slow or unhelpful support can delay patient care and harm your reputation.
• Compliance Blind Spots: While pet health data isn’t legally protected like human records under HIPAA, many clients still expect privacy. Software that doesn’t keep up with data protection best practices, regional regulations (like CCPA or GDPR), or consent management can create liability concerns.
• Buggy Updates or Feature Rollouts: Sometimes updates fix one thing and break three others. If your software releases new versions without thorough testing, you might experience outages, broken features, or incompatible hardware — usually at the worst possible time, like during a busy Saturday morning.
• Overdependence on One Platform: Relying too heavily on a single software suite for everything — from scheduling to payments to inventory — means that if that platform goes down, your entire workflow grinds to a halt. Having at least partial backups or parallel systems can help reduce this single-point-of-failure risk.
• Lack of Integration with Existing Systems: If the pet care software can’t talk to your accounting software, lab systems, or ecommerce platforms, you’ll find yourself doing a lot of manual entry — and that’s a recipe for errors, time waste, and frustration.
• Unclear Data Ownership Terms: Some vendors claim ownership or restrictive control over your clinic’s data. If you ever want to switch systems, you may find it hard (or expensive) to export your files. Always read the fine print so you know who truly controls your information.
• Inconsistent Feature Performance Across Devices: What works fine on a desktop might glitch on a tablet or be nearly unusable on a phone. If your team uses different devices, poorly optimized mobile experiences can disrupt day-to-day tasks — especially in mobile clinics or for staff on the move.

What Are Some Questions To Ask When Considering Pet Care Software?

1. How easy is it to train my team on this software? This question is key because even the most powerful tools are useless if your staff can’t figure them out quickly. Ask for a walkthrough or see if they offer onboarding assistance. You’re not just looking for software that works—you want something that works without frustration. If training takes weeks or feels overwhelming, it might cost you in lost time and productivity.
2. Can pet parents book services and update their own information? You’d be surprised how many platforms don’t offer a solid client-facing portal. If you have to do all the data entry yourself, that’s a red flag. Clients should be able to create accounts, book appointments, and upload vaccination records. It saves you time and gives them control, which they’ll appreciate.
3. What kind of automation does it offer? Ask about automated confirmations, follow-ups, waitlists, birthday emails—basically anything that saves you from doing repetitive tasks manually. The more the system can take off your plate, the better. Automation isn’t just a luxury anymore—it’s what keeps you sane during busy weeks.
4. Will this work for the size and type of pet business I run? Not all pet care software is made equal. Some are built for big boarding operations, others for small grooming studios or mobile services. Share details about your workflow and ask the vendor to show you exactly how the system would handle your specific setup. Don’t settle for generic answers here. Get a demo that’s tailored to your business.
5. What happens when I need help? This one might sound basic, but it’s important. When something goes wrong—or when you just don’t know how to do something—you want real help, not just a chatbot or a link to a FAQ page. Ask about support hours, turnaround times, and whether they offer live assistance. Even better, test it before you buy by contacting support as a potential customer.
6. Does it give me reports that I’ll actually use? A bunch of flashy charts won’t help if they don’t tell you anything meaningful. Ask what kind of business reporting comes standard. You want to see things like daily revenue, top clients, appointment volume, and cancellations. Bonus points if you can filter and export the data without needing a tech degree.
7. How does it handle multiple staff members and roles? Whether you’ve got a small crew or a growing team, managing who can do what inside the system matters. Look for user permissions and scheduling tools that allow you to assign roles, track hours, or adjust shifts. If your team all shares one login or can accidentally mess with settings they shouldn’t touch, that’s a problem waiting to happen.
8. Is there a mobile app that actually works? This can’t be overstated—having access to your system on the go is a game-changer. Whether you’re running errands, away from the front desk, or offering mobile services, being able to check your schedule, message a client, or update a record from your phone makes life easier. So ask to see the mobile version in action, not just screenshots.
9. Will it keep me compliant and organized with pet records? You deal with health info, vaccinations, feeding instructions—all the little details that can’t afford to be wrong. Ask how the software stores pet records, whether it sends vaccination reminders, and if you can attach documents or notes to a pet profile. You’re looking for more than just storage—you want smart tools that help you stay on top of things.
10. What does the billing and payment setup look like? Don’t leave this one for last. Whether you take deposits, offer packages, or run subscriptions, the payment system should support your model. Ask about card processing fees, refund tools, tipping options, and whether clients can pay online. If the payment setup is clunky, your cash flow (and customer experience) will take a hit.
11. What kind of updates does the company make—and how often? A stagnant platform is a red flag. Ask how often the software is updated, what kind of new features get rolled out, and whether users can make feature requests. You want a company that listens to its users and keeps up with industry changes, not one that ships a product and forgets about it.
12. Is my data secure and backed up? Last but absolutely not least—your client and pet data needs to be safe. Ask about encryption, backups, and how they handle privacy. You don’t want to be left hanging if there’s a server crash or security breach. It’s not the most glamorous question, but it’s one of the most critical.