Best Web-Based Patient Experience Software of 2025 - Page 6

Benchmark EHR, a customizable system, is designed to save time for clinicians and improve patient care. It has configurable workflows and real-time coding suggestions. Clinicians can dictate progress notes and update patient records automatically during appointments. Patients can access lab results, refill medications, message providers, check appointment, complete forms online and more through the user-friendly portal. Benchmark Solutions is a one-stop solution for healthcare practices, combining Benchmark EHR, Benchmark PM, and Benchmark RCM. Benchmark Solutions is a comprehensive set of electronic tools that can be used to streamline internal operations, increase revenue and improve the patient experience. The Benchmark Solutions suite is modular, so each piece can be easily integrated with existing technologies.

The CytoCync platform is transforming the landscape of software development for the health-tech, biotech, pharmacy, and medtech industries. By offering a monthly service through a user-friendly request portal that complies with HIPAA regulations, we simplify a traditionally complex development process. As a frontrunner in delivering cutting-edge technology solutions, we are acutely aware of the inefficiencies that plague current software development practices. Conventional approaches not only inflate care costs but also extend the timelines for product development. Our productized software service stands out by offering a straightforward, fixed-price model that ensures predictability and repeatability for our clients. This service is designed for ease of acquisition and application, allowing users to effectively submit work requests, oversee their projects, and modify or terminate their subscriptions with minimal hassle. At CytoCync, we emphasize user-friendliness, simplicity, and robust security across all the sectors we cater to, ensuring that our clients can focus on what truly matters—improving health outcomes. In a rapidly evolving market, our dedication to innovation and efficiency sets us apart from the competition.

Enhance and measure your patient experience by utilizing metrics that focus on building loyalty and trust, which can lead to better oral health results for patients and improved success for dental practices. A solitary one-star rating or NPS score fails to capture the complete picture, especially when the implications are significant. We are revolutionizing how dental care is assessed to provide you with a clear understanding of your patients' needs and preferences. Additionally, we equip you with evidence-based techniques to foster trust and loyalty within your practice. The day after their appointment, patients receive customized, practice-branded communication via their preferred method (whether SMS or email), inviting them to share feedback on their experiences and outcomes. This feedback is compiled and presented in a tailored dashboard accessible to providers, staff, and regional managers, showcasing achievements and identifying opportunities for enhancement. Furthermore, our machine learning-ready data generates actionable, precise insights, enabling dental teams to advance in 14 experience metrics and 4 outcome metrics, ultimately leading to a more fulfilling practice for both patients and professionals alike. By focusing on these critical areas, dental practices can cultivate a culture of continuous improvement and patient satisfaction.

Encourage your patients to minimize unnecessary physical interactions by utilizing their own mobile devices as a multifunctional tool, serving as a hospital app, TV remote, and more. The convenience lies in the fact that no app installation is required; users simply need a web browser to access these features. Whether you operate a small clinic or a large healthcare facility, NevoTouchless offers a comprehensive range of features tailored to meet your contactless needs. By choosing the solutions that align best with your hospital's requirements, you can maintain essential services while reducing in-person interactions. This approach not only promotes safer patient experiences but also allows hospitals to provide engaging services through mobile platforms. The modular design of NevoTouchless solutions simplifies installation and enhances overall patient satisfaction. When hospitals successfully integrate the most suitable features, they foster happier patients, which can lead to increased revenue. This ultimately instills confidence in patients, encouraging them to choose your hospital for future care. Take the necessary steps to improve the quality of your patients’ experience during their stay by selecting the optimal contactless features available. In doing so, you pave the way for a more efficient and patient-friendly healthcare environment.

Enhance the success rates and boost the profitability of your fertility clinic with IDEAS. Our advanced electronic medical record software, IDEAS, offers a comprehensive perspective of your entire fertility practice by consolidating all data in one secure and accessible location for streamlined analytics. IDEAS ensures the uniform application of treatment protocols, medication guidelines, and checklists, allowing for adjustments with just a single click. This system provides a detailed audit trail and customizable access rights, along with the ability to transform outdated systems into state-of-the-art enterprise software. Additionally, the IDEAS patient portal can be customized as a white-label solution, allowing you to deliver a cohesive experience to your patients while maintaining your clinic's branding. We provide 24/7 support, and our powerful EMR interfaces seamlessly with equipment, users, and processes to enhance operational efficiency and improve your clinic’s financial performance. Furthermore, our software features a comprehensive view of the patient treatment cycle and includes a medical management module for documenting progress notes, ensuring that every aspect of patient care is meticulously tracked and managed. This holistic approach not only streamlines operations but also fosters a more patient-centered environment.

Alife’s advanced AI software is designed to enhance clinic operations, leading to better patient outcomes, greater efficiency, and an improved overall experience for patients. The Alife Assist platform is customizable to support clinic staff in making informed decisions based on data analysis. By integrating smoothly with electronic medical records (EMR), Alife’s AI swiftly transforms raw data into practical insights. It also aims to maximize the retrieval of mature oocytes from ovarian stimulation cycles. This suite of products is created to empower all clinic personnel, ensuring that every team member can contribute effectively. Furthermore, it standardizes the embryo grading process while enhancing quality control and record management. Real-time monitoring of clinic key performance indicators (KPIs) boosts operational efficiency, saving valuable time and reducing costs. Research indicates that interpretable machine learning models perform comparably to embryologists when it comes to selecting optimal embryos for IVF transfer, showcasing their potential utility in clinical settings. Additionally, the study highlights that AI-driven insights might assist in fine-tuning the timing of ovulation trigger injections, potentially leading to improved outcomes for patients undergoing IVF treatments. Overall, this innovative approach represents a significant leap forward in reproductive health technology.

Omda Fertsoft offers a holistic software solution designed to aid fertility clinics in efficiently recording, managing, and utilizing both patient and treatment information. From the initial contact through to the completion of treatment, Omda Fertsoft ensures a user-friendly and customizable platform for data entry, retrieval, and analysis. The software encompasses administrative and business operations, addressing all facets of clinic management, which fosters improved collaboration among teams. Tailored to the specific needs of each clinic, our modular design allows for a highly adaptable setup that can be modified instantly. Built for sustained value in a rapidly evolving sector, we actively engage with our clients to continuously enhance Omda Fertsoft. Consequently, the software not only improves the patient journey but also supports healthcare professionals in making informed clinical decisions while optimizing overall clinic management. This commitment to innovation and customer feedback positions Omda Fertsoft as a leader in fertility clinic software solutions.

Enhance the patient experience while optimizing staff efficiency and equipment utilization, leading to improved financial outcomes for ophthalmology practices regardless of their size. ManagementPlus provides a holistic software solution that encompasses everything from Electronic Health Records (EHR) to a practice management platform designed for efficient scheduling and payment processing, ensuring that ophthalmology practices operate without a hitch. As a result, practices benefit from an improved patient journey, better allocation of staff resources, and enhanced financial performance. With EHR software, ophthalmologists can effectively oversee patient intake, care, clinical documentation, billing, and revenue management, all centralized in a single platform, simplifying their workflow and enhancing productivity.

ACF Technologies focuses on improving customer interactions by providing sophisticated solutions for managing appointments, events, and queues. Our primary offering, Q-Flow, enables businesses to effectively oversee and enhance customer journeys across various channels while also simplifying back-office operations. With a legacy of more than two decades in the industry, ACF follows a thorough four-step methodology, which includes deeply understanding business goals, crafting customized solutions, meticulously developing them with Agile-certified professionals, and evaluating outcomes through insightful data analysis. Our services are designed to meet the needs of a wide range of sectors, such as government, healthcare, financial services, retail, telecommunications, education, and DMVs, all with the goal of fostering meaningful connections between customers and organizations for outstanding human interactions. Additionally, ACF provides various features, including online appointment scheduling, virtual queuing, digital signage, and business process management, ensuring businesses remain competitive and responsive to their clients' needs. Through these innovative solutions, ACF is committed to transforming the way organizations engage with their customers.

Atlantis Health provides a range of strategic services and multichannel solutions tailored for pharmaceutical, biotech, and healthcare sectors, with an emphasis on mapping patient experiences, extracting behavioral insights, and designing patient engagement programs grounded in evidence. Their methodology incorporates behavioral science, fostering collaboration among specialists in strategy, content, creative, technical, and service delivery fields to implement effective strategies that enhance engagement and facilitate positive changes in health behaviors. Their multichannel offerings encompass the creation of content aimed at health and behavior modification, as well as digital engagement options through platforms such as web, mobile, email, SMS, and digital coaching. Additionally, they offer motivational support for self-management skills and provide at-home assistance through registered nurses for treatment administration and training, while also ensuring that medications, educational resources, and related tools are delivered directly to patients’ homes. This comprehensive approach not only improves patient engagement but also contributes to better health outcomes and overall satisfaction in the healthcare experience.

Vital is a digital health company that utilizes artificial intelligence to significantly improve the experiences of patients during their visits to emergency departments and throughout their hospital stays. By harnessing sophisticated AI technology, Vital simplifies intricate health record data and presents it through intuitive, personalized interfaces that engage patients without requiring any downloads or passwords. Their cutting-edge offerings, which include tools like ERAdvisor and CareAdvisor, deliver real-time updates, clarify test results in layman's terms, and provide customized support throughout the entire healthcare process. Furthermore, the Doctor-to-Patient Translator developed by Vital translates complex medical terminology into clear, easily understandable language, enabling patients to gain a better grasp of their health information. With a trusted partnership with over 100 hospitals, Vital is committed to enhancing patient satisfaction, fostering growth and loyalty, achieving improved clinical outcomes, and alleviating the workload for healthcare teams, thereby transforming the overall healthcare experience. Through these innovations, Vital is paving the way for a more informed and empowered patient population.

Biofourmis is a pioneering company that leverages technology to transform healthcare delivery by collaborating with hospitals, health systems, and payers. Their innovative connected platform facilitates personalized and scalable care that goes beyond conventional environments. With an emphasis on high-quality care, Biofourmis provides solutions that enable treatment in the comfort of patients' homes. By integrating continuous and episodic data gathering, FDA-approved AI-driven analytics, and coordination of in-home services, they effectively manage patient care and enhance health outcomes. Having established partnerships with over 50 health systems and payers worldwide, Biofourmis aims to broaden access to essential care and therapeutics within local communities. In tackling the pressing challenges faced by the health and pharmaceutical sectors, Biofourmis covers all aspects from drug development through to care delivery, ensuring an effective response to the evolving needs of the industry. Their commitment to innovation positions them as a key player in shaping the future of healthcare.

Acuitas 3 is the next generation of practice management software for the eyecare industry. From independent locations to hundreds, Acuitas 3 is configurable to support your business needs. Removing the need for multiple vendors, Acuitas 3 enables your practice to thrive using a single platform. From patient records to eye exam workflows and equipment integrations, to stock management, in-depth analytics powered by Microsoft and beyond, Acuitas 3 gives your optical practice the competitive edge. As an omnichannel solution, Acuitas 3 enables your optical business to provide a consistent online and in-person patient experience across all channels. A single view of the customer. A single view of your business. A unified framework that allows appointment booking, purchasing, payment, communication and interaction online or in-store. Acuitas 3 is a modular application, with the option to expand on existing eyecare software functionality as your optical business grows, e.g. adding the advanced CRM module for enhanced patient communication capabilities. Software is not one size fits all, Acuitas 3 evolves with your business. Key Features: - Diary - Clinical Records - Eye Exams - Recall & Marketing - Dispensing - Power BI Reporting & Analytics - Stock Management - eCommerce - Integrations What Acuitas 3 Means for Your Practice: - Security - Patient Care - Centralisation - Efficiency - Revenue

Truepill is an innovative digital healthcare platform that empowers organizations to create, oversee, and expand pharmacy services through a comprehensive array of APIs and services. Our virtual pharmacy features a customizable, branded digital interface for managing prescriptions, which guarantees patients a smooth online shopping experience complete with various payment methods including cash, insurance, FSA/HSA, and savings cards, in addition to home delivery options and timely updates regarding orders, deliveries, and refills. Operating a nationwide network of URAC-accredited mail-order and specialty pharmacies, Truepill ensures the secure dispensing and shipping of medications across all 50 states in the U.S. It also offers tailored packaging solutions to boost brand visibility and provides extensive insurance coverage, being part of the network for a significant portion of commercially insured individuals. Furthermore, Truepill enhances its patient services with 24/7 access to pharmacist support, as well as assistance with prescription intake, transfers, renewals, and insurance benefits, ensuring comprehensive care at every step of the process. This commitment to quality service and patient satisfaction makes Truepill a leader in the digital pharmacy space.

MaxAssist serves as a digital personal assistant and productivity platform specifically designed for dental offices, including individual practices, group practices, and Dental Support Organizations (DSOs). By automating routine administrative tasks and boosting patient interaction, it significantly improves the efficiency of dental practices. The software aids administrative teams in navigating daily responsibilities, thereby enhancing scheduling effectiveness and streamlining overall operations. MaxAssist effectively identifies patients who have pending treatments, are due or overdue for hygiene appointments, or have missed scheduled pre-appointments, enabling proactive outreach to engage these patients. Additionally, it delivers actionable insights that help in monitoring and enhancing the performance of the practice. With features that address last-minute cancellations, minimize paperwork, and promote appointment adherence, MaxAssist's extensive toolkit is crafted to refine dental practice workflows, elevate patient satisfaction, and foster growth. This comprehensive approach ensures that dental professionals can focus more on patient care while optimizing their business operations.

SterloCare provides hospitals with an all-in-one digital solution that elevates patient care and ensures adherence to important healthcare compliance standards like NABH. The platform uses QR code technology for patient service requests, complaint tracking, and feedback collection, improving communication and follow-ups after discharge. It features a digital token system that optimizes outpatient flow by minimizing waiting times. With instant notifications sent via mobile and email, SterloCare keeps staff updated on task statuses anytime, anywhere. The software supports multiple languages and integrates smoothly with existing HIS to improve workflow efficiency. SterloCare also offers quick customization through a low-code platform, enabling faster delivery of tailored features. Its cloud or on-premise deployment options and multi-device access ensure flexibility and uninterrupted hospital operations. Interactive dashboards and real-time reports provide hospital leaders with actionable insights to monitor key performance indicators and operational progress.

R1 stands out as a premier provider of technology-focused solutions aimed at revolutionizing the patient experience and the financial outcomes for healthcare organizations. By adopting a flexible engagement model, R1 effectively integrates into a healthcare provider’s existing framework, enabling swift and sustainable enhancements to net patient revenue and cash flow while simultaneously lowering operating expenses and improving the financial experience for patients. Partnering with R1 means achieving shared results with a trusted ally who remains financially accountable to your objectives. Boost the efficiency of your revenue cycle through a detailed playbook that includes best practices and proprietary operational strategies. Optimize your EHR investment by employing a specialized technology platform that covers various care environments, thereby fostering predictable outcomes. Additionally, leverage a distinctive performance data and analytics platform tailored specifically to meet your requirements, ensuring transparency and predictability throughout your entire operational system. This comprehensive approach empowers healthcare providers to excel in a rapidly evolving industry.

PMS Insight is a comprehensive medical billing service provider that focuses on delivering tailored claims billing and patient accounting solutions. Our specialized Medical Billing Services team emphasizes effective and revenue-enhancing billing methods, adeptly addressing the diverse requirements of the healthcare sector. We proudly extend our medical billing expertise to cities such as Houston, Dallas, Austin, Los Angeles, New Jersey, and Boston. For healthcare organizations focused on patient care, navigating the complexities of medical billing can become an overwhelming distraction from their primary mission. By partnering with a proficient medical billing service like PMS Insight, healthcare professionals can ensure that their billing, authorizations, appeals, and patient follow-ups are handled efficiently. Over the years, we have refined our workflows, utilizing electronic processing and integrated billing software to maximize efficiency and accuracy. Our commitment to excellence not only alleviates the burden of billing but also enhances the overall patient experience.

Empower your care teams with a role-based, streamlined communication solution that will improve staff satisfaction and patient care. Communication breakdowns can negatively impact your staff, patients, and the stability within your organization. Reduce the time that care teams spend coordinating internal and external care by allowing them to access accurate data in real-time. By enhancing communication with all care teams, you can improve clinical workflows and efficiency. With real-time data on patients, code teams can mobilize faster to begin collaboration at the point of activation. This will expedite critical care delivery. Accelerate communication between all care points, including ambulatory, acute and post-acute.

In alignment with our dedication to enhance the healthcare experience for all, we have partnered with NextGen Healthcare to boost productivity, elevate clinical care standards, and enrich patient interactions, all while prioritizing strong financial results and guiding providers towards value-based care. By opting to implement patient self-scheduling for your available appointments, you will be pleasantly surprised by the significant reduction in both staff workload and operational costs. Medfusion’s patient portal empowers patients to manage routine tasks online, while also streamlining workflows for your practice. This solution not only facilitates secure communication between patients and providers but also functions as a personal health record that integrates across different electronic medical records (EMRs). Whether your goal is to enhance efficiency, foster patient engagement, or provide patients with round-the-clock access to back-office services like billing and scheduling, Medfusion stands ready to assist. Additionally, it helps ensure compliance with Meaningful Use, MACRA, and MIPS standards, making it an invaluable asset for modern healthcare practices.

Visual Clinic provides tailored strategies to enhance your patient management in alignment with your specific business objectives. Developed and validated by optometrists, this software addresses the essential needs for a smoothly operating practice. By preventing tasks from being overlooked, we enhance both your efficiency and profitability. Utilizing Visual Clinic empowers you to oversee the patient journey effectively. Our streamlined daily scorecard promotes team efficiency and cohesion, significantly reducing wait times and alleviating stress for both staff and patients. We collaborate with you to devise and execute a plan aimed at achieving your objectives. Additionally, our optical software, Total Capture, integrates effortlessly with Visual Clinic and functions effectively on its own. With Total Capture, your staff can access all necessary information instantly, ensuring they can assist patients in finding exactly what they need, thereby enhancing overall patient satisfaction. This comprehensive approach not only improves operations but also fosters a positive experience for everyone involved.

For over three decades, TeleVox has empowered healthcare institutions, pharmaceutical firms, and life sciences organizations to foster communication with patients, thereby enhancing trust, maintaining continuity of care, and improving the overall patient experience. Our innovative digital engagement solutions support more than 10,000 healthcare providers, ensuring seamless communication with patients throughout their healthcare journey—before, during, after, and in-between appointments. Additionally, our tailored services for pharmaceutical and life sciences sectors facilitate outreach to a broader patient base through strategic initiatives focused on disease awareness, educational resources, and vaccination reminders. We assist our clients in reaching patients at optimal moments via the most suitable communication channels, which include SMS text, phone calls, live chat virtual assistants, emails, and postcards. This approach leads to the delivery of personalized and customizable messages, which not only enhances patient satisfaction and bridges gaps in care but also boosts revenue, all while alleviating the workload on healthcare staff. By fostering these connections, we contribute to a more effective and responsive healthcare system.

Recognized as the top choice among gastroenterology electronic medical records (EMRs) and favored by prominent gastroenterologists across the United States, gGastro EMR, developed by gMed®, is crafted to enhance efficiency and integrate smoothly into your practice. Its user-friendly design seamlessly aligns with existing workflows, catering to the unique requirements of each gastroenterologist for a more straightforward adaptation. Offered as either a cloud-based or server-based option, this gastroenterology EHR software is scalable, allowing it to evolve alongside your medical practice's growth. gGastro facilitates the integration of office and endoscopy centers through an optional module that permits shared access to a single instance and database. This interconnected approach boosts operational efficiency, elevates the quality of care, and enhances patient experiences. Loaded with a comprehensive array of gastroenterology-specific diagnoses, orders, maps, findings, billing codes, and more, it ensures a thorough solution. Additionally, when used in conjunction with the gGastro endowriter, it features automated recall management, further streamlining your practice’s operations. Thus, gGastro not only simplifies the workflow but also supports the delivery of exceptional patient care.

Sentact offers innovative digital rounding solutions that span across the entire enterprise, enabling healthcare facilities to foster safer settings, enhance patient participation, and elevate the standard of care provided. Our top-tier platform boosts satisfaction levels among both patients and caregivers by offering an extensive array of tools designed to streamline rounding processes, enhance the patient experience, enable real-time feedback, and deliver comprehensive reporting across the organization. By empowering health systems to effectively manage patient engagement, Sentact not only improves patient outcomes but also aids in cutting costs and maximizing reimbursements, thereby creating a more efficient healthcare environment. Ultimately, our solutions ensure that hospitals can thrive in their mission to provide exceptional care while maintaining fiscal responsibility.

Empower your front desk team with the flexibility required to facilitate seamless patient visits throughout the entire appointment process. With MicroMD’s Practice Management scheduling tools, you can efficiently handle your busy day with ease and accuracy. Find available time slots effortlessly based on patient requirements and staff schedules, while also adding notes and categorizing appointments. Advanced waiting lists intelligently align the appropriate duration, physician, time, and location to enhance both productivity and patient contentment. Utilize template-driven layouts to display appointment schedules by week, day, location, and provider, ensuring clarity and organization. The incorporation of color-coded views, designated time slots, and recurring schedules streamlines the scheduling experience. Additionally, patients can conveniently book appointments or submit requests via the Henry Schein Secure Chart Patient Portal, allowing those with accounts to log in and instantly view available times with various providers to secure their appointments. This level of accessibility not only improves patient engagement but also optimizes the overall efficiency of your practice.