Best Patient Engagement Software of 2025 - Page 5

OhMD offers the quickest and simplest method for connecting with both your patients and your team. It allows patients to enjoy the ease of texting without the hassle of downloading any applications, while also equipping your staff with tools that can save them countless hours each day. This innovative solution helps reduce appointment cancellations, as patients appreciate the streamlined communication process. OhMD stands out as an optimal choice for patient and team interaction within a HIPAA-compliant texting framework. Eliminate the need for phone calls, voicemails, and frustrating phone tag with patients by providing them with the convenience of texting and video capabilities without requiring app downloads. Enhance communication with colleagues, care teams, and referring providers through the OhMD HIPAA-compliant texting platform available on iOS, Android, and the web. By utilizing efficient texting, you can replace the cumbersome process of phone tag and voicemails, ultimately improving patient care. Additionally, if you aim to maximize your use of OhMD and seamlessly store all patient communications within your charts, we offer more than 50 EHR integrations that facilitate effortless interoperability, ensuring a comprehensive approach to patient management. This means you can focus more on care and less on administrative tasks.

Smart forms, reminders, payments and more can fully automate your consumer experience. OpenDoctor is cloud-based so there is no software to install. It integrates seamlessly with your existing systems and works within your workflows, not ours. Our advance scheduling logic is easy to use and repeatable, no matter how complex the appointment, radiology or family medicine, is. We work within your EHR/RIS's current workflows. Notification system allows for you to modify the content and delivery schedules for emails, texts, and voice reminders. For improved revenue cycle management, patients can seamlessly pay outstanding balances or co-pays through the scheduling workflow. Patients can use their mobile devices to check in, register, and fill out forms.

The integration of technology is essential for enhancing patient safety, engagement, and effective care planning. This necessity led to the creation of MyCareboard, which offers adaptable configurations through a wide range of Visual and Interactive CareQs tailored to optimize workflow and elevate the patient experience. By utilizing our Visual and Interactive CareQs, healthcare providers can enjoy greater flexibility in managing patient care. With 23 distinct CareQs available, we foster improved communication among patients, doctors, and families. These tools, ranging from educational resources to meal selection, are specifically designed to enhance the quality of care that patients receive and equip healthcare professionals with vital information. The result is a reduction in readmission rates and an increase in HCAHPS scores, which reflects patient satisfaction. Each CareQ is engineered to be both flexible and responsive, ensuring that it contributes positively to the experiences of both patients and healthcare providers, ultimately leading to a more effective healthcare environment. Thus, MyCareboard stands as a transformative solution in the realm of patient care.

Address the complexities of value-based care regardless of your existing EHR system. Gain a comprehensive understanding of your patient demographics through consolidated data from various sources, presented in an intuitive visual format. Leverage data-driven insights to enhance the management of chronic diseases and facilitate smoother transitions in care, while also working to prevent illnesses, reduce costs, and enhance care management initiatives. Promote effective care coordination through tools designed for a proactive mindset, including a pre-visit dashboard, risk assessment capabilities, and automated monitoring of admission, discharge, and transfer activities. Activate care management strategies to broaden the reach of healthcare providers. Encourage essential patient interactions and ensure meaningful follow-up between visits. Utilize the Johns Hopkins ACG system for risk stratification to pinpoint patients most at risk for high-cost healthcare utilization. Efficiently allocate resources to areas where they are most urgently needed. Aim to elevate performance metrics related to quality care. Engage successfully in value-based payment initiatives and maximize reimbursement opportunities as you navigate this evolving landscape. By implementing these strategies, healthcare organizations can improve patient outcomes and foster a more sustainable care environment.

Communication with your care team has never been more efficient and seamless. Our innovative software is designed to break down geographic and organizational barriers, ensuring you connect with the appropriate individual precisely when necessary. PerfectServe organizes and maintains all workflow protocols, call schedules, and contact preferences for every practice, workgroup, and care team member. You’ll never have to worry about who is on call again. With Dynamic Intelligent Routing®, you are linked to the most suitable person capable of taking immediate action. All that’s required is the patient’s name. PerfectServe® promptly identifies and connects you to the team members currently involved in the care of that patient. Enhance patient support throughout the entire care journey with automated messaging and secure virtual consultations, while including family members as needed. Additionally, by equipping operators with user-friendly call management tools, we significantly enhance the experience for patients when they reach out. This ensures that every interaction is as smooth and effective as possible.

Elevate both patient involvement and financial outcomes through a groundbreaking healthcare communication solution. As patients increasingly seek care in retail environments and utilize smartphones for bill payments, their interactions with healthcare providers are evolving significantly. Expresso® communications management software equips healthcare providers and revenue cycle management firms to adeptly adapt to these transformations by offering a user-friendly cloud-based platform for developing and overseeing patient communications. This HIPAA-compliant system not only facilitates the onboarding of new facilities but also enhances visibility and control over document management and production processes, making regulatory compliance much more straightforward. By utilizing this innovative tool, healthcare organizations can improve efficiency and foster stronger relationships with their patients.

Utilize the specialized EMR designed specifically for urgent care settings to enhance your practice. This system features streamlined charting and user-friendly templates that facilitate rapid and precise documentation, optimizing workflow and fostering superior experiences for both patients and staff alike. Access the urgent care EMR software that equips you with essential tools to efficiently manage center visits. Clinicians can confidently document urgent care encounters thanks to its intuitive interface and tailored documentation templates. The system accelerates patient processing with swift registration, real-time insurance checks, an integrated EMR/PM database, and scheduling queues driven by workflow, enabling patients to move from check-in to discharge in the shortest time possible, thereby enhancing overall satisfaction. Furthermore, accurate CPT autocoding and intelligent E/M code suggestions guarantee comprehensive documentation for every visit and improve claim accuracy. With a comprehensive library of relevant standard reports available to support strategic decision-making, your clinic's performance can be easily monitored and continuously improved, ultimately elevating the quality of care provided.

Artera, a leading SaaS innovator in digital health, revolutionizes the patient experience with AI-driven virtual agents (both voice and text) designed to enhance every stage of the patient journey. Trusted by over 900 healthcare organizations—including specialty practices, FQHCs, large IDNs, and federal agencies—Artera engages with 100 million patients every year. Their virtual agents assist front desk teams by streamlining tasks such as self-scheduling, intake, forms, billing, and more. Whether boosting an existing team or deploying a fully autonomous digital workforce, Artera provides versatile virtual agent solutions tailored to fit where healthcare providers stand in their AI adoption. Supporting 2 billion communications annually across 109 languages on voice, text, and web, Artera combines a decade of healthcare expertise with cutting-edge AI to empower better care delivery.

Integrated electronic health record (EHR) and practice management systems harness the capabilities of data to enhance both clinical outcomes and financial performance. These solutions are thorough and tailored to fit your practice's unique approach. They seamlessly integrate features like real-time video consultations, allowing you to provide individualized care from virtually any location. Our EHR system efficiently identifies the optimal billing codes to ensure you receive the highest possible reimbursement rates. Discover how our specialty-specific EHR not only conserves your time and resources but also optimizes patient flow. Experience reduced workload while increasing your earnings and receiving payments more swiftly with our professional billing services, ensuring your practice thrives.

Enhance clinic capacity by streamlining outpatient processes and fostering patient involvement. Rebuild patients' trust in their safety by clearly communicating appointment expectations and preparation steps. Implement a system for pre-screening patients for COVID-19 before they arrive, enabling them to update their personal details and fill out necessary forms ahead of time. Empower patients to handle their appointment check-in using text or email options. Optimize patient flow by reducing manual transitions, guaranteeing seamless care coordination. Additionally, address administrative and clinical inefficiencies to ensure that both patients and staff are efficiently located where they need to be, ultimately improving the overall healthcare experience.

Why Opt for PatientLink? With decades of expertise in healthcare technology and a robust user base of tens of thousands each day, we stand out as leaders in data capture. We are the sole company offering multiple methods for creating structured data that can be delivered anywhere and in any format. Discover the transformative power of data with PatientLink, where we are committed to addressing all your needs! Our customization options for online forms are designed to enhance your workflow efficiency. These forms can be conveniently sent to patients via a link, allowing them to complete and electronically sign them either before their appointment or while in the office using any web-enabled device. The intuitive online interface caters to patients with varying levels of tech proficiency, ensuring a smooth experience for everyone. Moreover, all of PatientLink's point-of-service solutions integrate flawlessly into your EHR, providing discrete, structured data. PatientLink Online Features: Patients can fill out forms from the comfort of their homes or while visiting the clinic, enhancing convenience and accessibility. Additionally, our responsive support team is always available to assist with any inquiries or issues you may encounter.

Eliminate the need for your call center by transforming your business into a conversational leader through comprehensive cloud messaging solutions. Ensure your customers receive non-stop support with a 24/7 interactive portal to engage with your services. Implement secure transactional messaging to offer enriched and dynamic experiences while maintaining rigorous data privacy, guiding users towards effective resolutions. Utilize a full-stack platform that incorporates automation, conversational analytics, agent escalations, and self-service options seamlessly. Master the deployment of AI to infuse conversational elements into your brand, significantly enhancing customer satisfaction through exceptional user experiences. Say goodbye to ineffective AI trials and projects that go nowhere—Pypestream clients experience remarkable returns on investment. This approach not only fosters innovation but also demonstrates tangible business benefits. In light of staffing challenges posed by the pandemic, consider leveraging Pypestream's COVID-19 customer care starter packs to enhance your operations and support. Embracing this technology can pave the way for a more resilient and responsive customer service model.

SmartExp is a software solution designed to streamline the management of medical records, enabling users to develop tailored record templates that can incorporate various elements such as text, drawings, and images. Users have the flexibility to create an unlimited number of medical file formats to suit their needs. By integrating interactive content and real-time analytics, this robust platform enhances the patient care experience, allowing healthcare providers to engage with patients more effectively. Key advantages include educating and engaging patients, improving health outcomes, enhancing the overall patient experience, attracting new patients, and evaluating patient engagement strategies. The system operates through evidence-based, customizable content that motivates patients to make informed health choices throughout their healthcare journey. Furthermore, SmartExp offers a powerful and scalable platform that automates patient communications and analytics while ensuring compliance with HIPAA regulations through its secure, cloud-based infrastructure that is compatible with any electronic health record (EHR) system. With continuous access to engagement metrics, survey feedback, and patient-reported outcomes, healthcare providers can monitor patient interactions around the clock, ultimately fostering better health management and outcomes. This comprehensive approach to patient engagement not only streamlines workflows but also enriches the overall healthcare experience for both providers and patients alike.

Despite having state-of-the-art technology in your operating rooms, why are you still relying on outdated methods like phone calls, faxes, handwritten documents, stacks of paper, sticky notes, and whiteboards to manage your ambulatory surgery center? Transitioning tasks that are usually conducted via phone, fax, or written forms to cloud-based solutions enhances the exchange of crucial information among patients, medical facilities, and physicians' offices. This shift leads to a significant increase in time available for patient care while reducing the burden of paperwork. By scheduling a quick conversation with one of our ambulatory software specialists, you can receive a tailored solution designed specifically for your needs. Provide exceptional ambulatory care by streamlining booking requests, managing document collection effectively, and conserving both time and financial resources! Moreover, improve communication with vendors and manage surgical trays efficiently. Seamlessly gather patient financial responsibilities, digitize, organize, and store patient charts in the cloud, and keep the OR schedule visible while updating patient statuses throughout the day. Additionally, collect histories, medication information, and demographic data directly from patients for a more comprehensive understanding of their needs.

Provide your patients with timely access to essential information to enhance their health journey. Users of Twistle experience improved health outcomes and a reduction in readmissions. The platform allows both clinicians and patients to exchange HIPAA-compliant messages, along with images, videos, and emojis, effortlessly. By tracking real-time interactions through surveys and videos, you can keep your patients engaged and informed. This approach also enables healthcare staff to concentrate on individuals who require more assistance. Quickly create and implement surveys to gather and analyze patient feedback, allowing for prompt action on any concerns to enhance overall satisfaction. Twistle fosters collaboration among all parties involved in patient care, achieving significant results for team-based care initiatives such as Enhanced Recovery After Surgery (ERAS) and Perioperative Surgical Home (PSH). Additionally, Twistle seamlessly integrates with electronic health records, registries, and predictive analytics solutions, while also connecting with devices and wearables to tailor patient communication and engagement strategies. By leveraging these resources, healthcare providers can ensure a more personalized experience for their patients.

Klara offers a comprehensive platform that integrates secure messaging, remote monitoring, and video consultations, all designed to enhance patient communication. This robust system consolidates various patient workflows into a single interface, enabling the automation of essential patient interactions and optimizing processes for all types of appointments, thereby ensuring a top-tier patient experience. With the capability to connect with patients remotely through secure messaging and video visits, Klara provides a cohesive and user-friendly experience without requiring patients to log in, check their email, or download an app. Patients, whether new or returning, can easily communicate with staff directly from the website, facilitating increased appointment bookings and enabling continuous patient engagement around the clock. Additionally, forms can be digitized, allowing patients to complete them conveniently on their own devices, with text notifications ensuring that they receive and sign forms promptly. Furthermore, messages are systematically directed to shared inboxes, allowing multiple team members to address inquiries or manage tasks pertinent to their specific roles efficiently, which ultimately enhances team collaboration and improves overall patient care.

Praktice integrates cutting-edge artificial intelligence, behavioral science, and data analytics to guide patients towards optimal care options while simultaneously streamlining your operational processes. This innovative approach has been shown to significantly improve patient satisfaction, allow for the treatment of a greater number of patients by existing staff, and boost overall revenue. The AI-driven platform from Praktice orchestrates and customizes communication across multiple channels, ensuring workflows that elevate the patient experience and lead to improved health outcomes. Functioning like an additional team member, the AI expertly directs patients to the most appropriate and preferred providers, services, and facilities within your healthcare system. Utilizing advanced medical natural language processing, triaging capabilities, operational AI, insurance insights, and voice and image recognition technologies, our system simplifies the patient care journey. Furthermore, our AI solution is designed to work seamlessly with the tools and systems you already utilize, enabling you to intelligently automate and expand your operations efficiently. This not only enhances efficiency but also supports a comprehensive approach to patient care management.

Our tailored solutions simplify the responsibilities of HR Managers and Patient Advocates, ranging from government-mandated COVID screenings to comprehensive wellness checks. Utilizing machine learning engagement models based on extensive consumer health data, our modules are designed to seamlessly integrate with your organization's unique workflow and requirements. A dedicated team of cross-industry experts collaborates to address your specific needs effectively. The impressive engagement rates demonstrate the effectiveness of our model solutions, ensuring transparency and a continuous continuum of care. It’s crucial to maintain strong connections with your employees as they navigate the transition to remote work. Additionally, we empower consumers by providing them with tools to actively participate in their emotional and mental wellbeing. Our CDC-compliant solution plays a vital role in safeguarding employee health, allowing for easy self-screening to ensure a safe return to the workplace. In today's environment, the workforce is more diverse and dispersed than ever, making it essential to keep employees connected and engaged regarding state mandates, compliance, and overall health and wellbeing. We strive to create a supportive ecosystem that fosters engagement and wellness across your organization.

CRMoptics is a hosted/packaged solution that allows you to use open source building blocks to get started with your optical software project. It offers multi-location and multi-warehouse solutions that make it easier to do things faster and more reliably. It is web-based, so you only need internet access and a device of choice. Every optician requires module functions to manage their business. These include scheduling, history of eye examinations, proof of payments printing, inventory, customer data management, and scheduling. CRMoptics software includes built-in marketing tools that allow opticians to send personal postcards to customers. This gives them the marketing power to increase sales at lower costs. It is possible to engage customers by sending them text messages or emails with reminders and promotions. It's easier than ever! Our expertise can help you create or set up customizations.

PatientBond transforms the way patients engage with healthcare providers through its innovative psychographic segmentation model and digital communication strategies, which effectively encourage positive healthcare consumer behaviors. By tailoring emails, SMS messages, Interactive Voice Response, and in-app or portal communications according to the individual patient's motivations and preferred communication styles, PatientBond ensures a personalized experience. It can function independently or enhance existing CRM, EMR, and practice management systems, providing flexibility to organizations. Furthermore, PatientBond enables clients to boost both business and clinical outcomes by expanding market share, improving health results, and accelerating patient payment collections. This platform stands out as the optimal solution for enhancing any patient engagement strategy, effectively leveraging a distinctive blend of proprietary healthcare consumer psychographics and tailored digital engagement workflows. Ultimately, PatientBond not only facilitates better communication but also fosters stronger patient-provider relationships, leading to overall improvements in the healthcare experience.

Differentiate yourself from your competitors through innovative, cloud-driven solutions. Digital Pharmacist provides pharmacies with an all-encompassing digital engagement platform designed to revolutionize your operations. Our primary aim is to empower pharmacies to feel confident in their business strategies and maintain a competitive edge, eliminating any concerns regarding industry regulations or delivering exceptional patient care. With our integrated digital platform, you can create a smooth experience that allows you to prioritize what truly matters—your patients. Allow Digital Pharmacist to advance your pharmacy into the future, as we are dedicated to aiding your success in an increasingly digital landscape. Our cloud-based platform serves as a comprehensive hub for digital engagement, merging communication, adherence solutions, digital marketing, and reputation management seamlessly. The pharmacy dashboard by Digital Pharmacist links you to our extensive digital offerings, enabling you to manage your pharmacy operations with ease and efficiency. By embracing our solutions, you can ensure that your pharmacy thrives in a rapidly evolving environment.

At Tendo, we are developing an innovative digital engagement platform and applications designed to create seamless connections among patients, clinicians, and caregivers throughout the entire care journey, transforming "what if" into "we can." By rethinking the possibilities within healthcare, Tendo positions itself as a software firm dedicated to providing outstanding healthcare experiences, improving clinical outcomes, and enhancing efficiency for all stakeholders involved. In our effort to bring cohesion to the fragmented and complex healthcare environment, we recognize a significant opportunity to foster a healthier, interconnected world where the processes of seeking, providing, and managing care are effortless. Leveraging decades of experience across software development, healthcare, and related sectors, Tendo adopts a distinctive approach. Our applications integrate robust enterprise-level workflows, extensive application capabilities, and user-friendly consumer experiences. Furthermore, we are constructing a cloud-native platform that is not only open and scalable but also highly customizable, ensuring adaptability to the diverse needs of the healthcare ecosystem. Ultimately, our vision is to empower every individual involved in the care continuum to thrive in a more integrated healthcare landscape.

As soon as you become eligible, make sure to schedule your COVID-19 vaccination and easily track your testing and vaccination history from anywhere. You can view all your medications, test outcomes, future appointments, medical bills, price quotes, and more consolidated in one convenient location, regardless of whether you've received care from multiple healthcare providers. You have the ability to share your medical records with anyone who needs access; while most healthcare professionals can retrieve the necessary information, you can directly share your records if they encounter any difficulties. Schedule your appointments as it suits your schedule, complete necessary pre-visit tasks from the comfort of your home, and locate the nearest urgent care facilities or emergency rooms when necessary. Communicate through messaging, receive online diagnoses and treatments, engage in video consultations, or set up in-person follow-up visits based on your healthcare requirements. Additionally, manage appointments for your family members and keep an eye on those who may require more assistance, all through your personal account, ensuring that everyone's health needs are met effectively. This comprehensive approach allows you to take control of your healthcare experience like never before.

In today's world, patients seek seamless digital interactions across various aspects of their lives. By utilizing athenahealth’s patient engagement solutions, healthcare providers can enhance the patient experience while simultaneously alleviating the administrative burden on their practice through automated messaging, appointment reminders, and more. The user-friendly patient portal allows individuals to conveniently book appointments, fill out forms, and process co-payments online at their leisure. This streamlined approach not only simplifies scheduling and payment for patients but also leads to a decrease in no-shows and boosts revenue collection for healthcare providers. By enabling meaningful connections between patients and providers, athenaTelehealth offers a safe and secure alternative to traditional office visits, facilitating effective care management. Moreover, our patient engagement services can significantly reduce no-show rates, potentially leading to a 4% improvement in appointment attendance, ultimately contributing to a more efficient practice. Embracing these tools can transform the way healthcare is delivered, ensuring that both patients and providers benefit from enhanced accessibility and communication.

AiCure Patient Connect™ is a comprehensive set of tools compliant with HIPAA and GDPR, designed within a mobile platform to enhance patient engagement, strengthen the bond between sites and patients, and facilitate a more profound understanding of both individual and population-level disease symptoms, ultimately leading to improved health outcomes and trial results. Additionally, AiCure Data Intelligence serves as a versatile platform for data ingestion and visualization, granting sponsors immediate and predictive insights that enhance visibility into the performance of trials and sites, thereby enabling informed, data-driven decisions to address potential challenges before they can affect study outcomes. The data gathered through AiCure’s secure application can effectively support both safety and efficacy endpoints while offering an all-encompassing perspective on the effects of therapy on patients. Furthermore, AiCure caters to the full range of clinical trials, spanning from conventional site-based studies to decentralized or virtual trials, ensuring flexibility and adaptability in various research contexts. This all-encompassing approach positions AiCure as a leader in the evolution of clinical trial management.