Pylon
Pylon is an All-in-one B2B Support Platform for modern B2B businesses.
We provide everything a post-sales team needs, including a ticketing software, B2B omnichannel (Slack Connect and Microsoft Teams), a modern chat widget, a knowledge base, an AI support bot, customer marketing and account management.
Support system for B2B businesses. Support your customers wherever they want and allow multiple support levels. Let AI create support articles based on the resolutions of your issues. Use Triggers to codify workflows and business processes, and create Macros for common responses. Track engagement and broadcast new features, newsletters and more to customers. All customer data can be stored, tracked and organized in a dedicated location. Shared view that gives your stakeholders visibility on their team's current issues.
If you use or want Slack for customer support, we should talk. Our Slack power users average 180+ customer channels
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MuukTest
You know that you could be testing more to catch bugs earlier, but QA testing can take a lot of time, effort and resources to do it right. MuukTest can get growing engineering teams up to 95% coverage of end-to-end tests in just 3 months.
Our QA experts create, manage, maintain, and update E2E tests on the MuukTest Platform for your web, API, and mobile apps at record speed. We begin exploratory and negative tests after achieving 100% regression coverage within 8 weeks to uncover bugs and increase coverage. The time you spend on development is reduced by managing your testing frameworks, scripts, libraries and maintenance.
We also proactively identify flaky tests and false test results to ensure the accuracy of your tests. Early and frequent testing allows you to detect errors in the early stages your development lifecycle. This reduces the burden of technical debt later on.
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Kualitee
Kualitee, a test management tool, is a complete ALM alternative to agile QA and Dev teams. It allows you to plan, write, execute, and track software tests in a collaborative environment.
The tool allows for easy reuse of test cases from repository and tracks testing activities with complete traceability. Teams can manage multiple types of testing from one location, including functional, cross-browser, and automation. Kualitee has many popular features, including a built-in defect management module and on-premise and cloud versions, requirement management, as well as a mobile app.
Kualitee can be integrated with many other tools, such as Jira and GitLab.
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Issuetrak
Issuetrak makes it easier to resolve your team's or customers' problems faster and more efficiently. Issuetrak is a versatile business process management solution that can help you improve your performance through powerful ticketing resolution. It includes help desk operations, customer support, complaint management, change management, asset management, and more! Issuetrak includes all the tools you need for your team, including workflow automation, detailed reporting, custom forms, alerts, and a knowledge base.
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