Webilly Reviews

Webilly Description

Our goal is to provide a comprehensive solution tailored for Internet Service Providers (ISPs) of all scales, ranging from emerging startups to large corporations. Consolidate all customer information into one centralized location, including GDPR consents and electronic invoicing details. Organize various documents, such as identification papers and site images, in a customer or contract-specific file system. Create personalized email or SMS templates and develop communication flows for both informational and marketing purposes. Additionally, for users who have purchased or developed the customer app, sending push notifications is also an available feature. Every action taken on the platform, such as payments, contract modifications, customer updates, and ticket management, is logged for transparency. Webilly includes a customer portal where users can access and download invoices, submit support tickets, and potentially make payments via PayPal if enabled. Furthermore, the integration of APIs allows for seamless connection with external systems, enhancing overall functionality. This holistic approach ensures that ISPs can efficiently manage their operations while maintaining excellent customer service.