wallee Description

In today's landscape, successful companies have adapted their payment acceptance methods, and wallee is here to support your digital business both online and offline. We manage billions of transactions annually for businesses that are attuned to the digital realm, enabling enterprises of all sizes to sell and expand their reach globally. By utilizing our API or plugins, you can initiate the growth of your business with seamless payment solutions. Effortless payment processing translates to straightforward acceptance, and our merchant and agency-focused plugins simplify this process through a user-friendly drag-and-drop interface. We cater to developers, agencies, and digital entrepreneurs by creating tools that address the demands of the digital era. In addition to e-commerce payment solutions, wallee also provides payment processing at physical locations through our ec terminals. This allows you to seamlessly integrate your online presence with in-person transactions, facilitating a comprehensive face-to-face checkout experience. With wallee, you can streamline your payment infrastructure and adapt to the ever-evolving business landscape effectively.

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Pricing

Pricing Starts At:
$19.95 per month
Free Version:
Yes
Free Trial:
Yes

Integrations

View Integrations

Reviews - 3 Verified Reviews

Total
ease
features
design
support
See More Reviews Write a Review

Company Details

Company:
wallee
Headquarters:
Switzerland
Website:
wallee.com

Media

wallee Screenshot 1
wallee Screenshot 1
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Product Details

Platforms
Web-Based
Types of Training
Training Docs
Customer Support
Online Support

wallee Features and Options

Payment Processing Software

ACH Check Transactions
Bitcoin Compatible
Debit Card Support
Gift Card Management
Mobile Payments
Online Payments
POS Transactions
Receipt Printing
Recurring Billing
Signature Capture

wallee Lists

wallee User Reviews

Write a Review
  • Name: Anonymous (Verified)
    Job Title: Managing Director
    Length of product use: 2+ Years
    Used How Often?: Daily
    Role: User
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    We deeply regret having taken this service provider

    Edited: Jan 28 2023

    Summary: Worst I have seen so far. I don't find anything positive.

    Positive: Don't find anything. The pricing that is more or less o.k. if it would work (which it doesn't).

    Negative: Support gives wrong answers, payments fail, don't have the requirements correct for accepting cards with Payone.

    Read More...
  • Name: Robert S.
    Job Title: Director
    Length of product use: Less than 6 months
    Used How Often?: Weekly
    Role: User, Administrator
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    STAY AWAY! Totally unprofessional: transactions not processed correctly, hidden fees, product does not work as described

    Edited: Nov 29 2022

    Summary: We started because of a recommendation from Postfinance so we could accept Postcards, but canceled all accounts after only 4 months. SumUp is far superior, and Postfinance cards now work like Visa. Save your time and do not mess with this joke of a company.

    Positive: Some payments were processed OK, but not enough to justify the cost of the terminal and all the support we needed to just make the terminal work.

    Negative: A bizarre company feels like a fly-by-night operation. The people working there do not know their own materials, representatives use profanity on the phone, and even threaten to shoot their coworkers. Truly.
    We needed to be sent no less than three faulty terminals by Wallee because they 1) literally displayed other clients propriety software; 2) did not work, or 3) hung when attempted to update as per instructions.

    Other issues off the top of my head:

    - First terminal didn't start correctly;
    - First terminal showed another clients software;
    - Links to Wallee websites were wrong in the manual;
    - Second terminal failed when updating;
    - Third terminal was sent to some other address when Wallee mixed accounts
    - Third terminal had links to Wallee's website with CSS files missing, making reports impossible;
    - Transactions were literally stuck in limbo for THREE MONTHS (!);
    - Foreign currency never worked, despite claims from Wallee, many calls, long discussions with Wallee personnel, traveling abroad several times, trying multiple ways to"cludge it" using Wallee-only updated setting configured by Wallee;
    - We were warned by Switzerland that the terminals are all out of date and security risk;
    - We are charged terminal fees for broken terminals
    - We were declined any attention at all from senior staff: "I just discussed your case with my superior and asked if I had any options to do something to compensate you for the fees, because of your experience with the terminals, but it was declined."
    - The list goes on and on.

    Read More...
  • Name: Anonymous (Verified)
    Job Title: Webmaster
    Length of product use: Less than 6 months
    Used How Often?: Daily
    Role: User
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Terrible product with even worse customer support.

    Date: Jul 20 2022

    Summary: So bad, makes me want to throw up. We registered and started paying for the service in April 2022. Now it is end of July and the product still does not work. We have invested 40+ talking to customer service, writing emails back and forth but it still does not work. A nightmare.

    Positive: Absolutely nothing. Really. I wish I could say something positive but it is really not possible. Sorry.

    Negative: - Does not work
    - Terrible customer support

    Read More...
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