pulseM Description

The leading reputation management platform tailored specifically for home services seamlessly integrates with top-tier field management software. You can manage customer service interactions effortlessly from any device, allowing you to turn feedback into a powerful competitive edge. Our system personalizes service interactions to align with the modern homeowner's desire for personalized attention, enabling you to gather authentic customer reviews effectively. By keeping homeowners informed about upcoming appointments and offering personalized bios of their technicians, you enhance their sense of comfort and security. Implementing automatic feedback requests post-appointment can significantly boost the likelihood of receiving online reviews. This improvement not only enhances your social media presence but also aids in lead generation, resulting in increased revenue. Ultimately, a steady stream of genuine reviews plays a pivotal role in strengthening your brand's reputation in the market. By prioritizing customer experience, businesses can foster loyalty and drive sustained growth.

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Company Details

Company:
pulseM
Year Founded:
2001
Headquarters:
United States
Website:
pulsem.me/

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Product Details

Platforms
Web-Based
Customer Support
Online Support

pulseM Features and Options

Reputation Management Software

Campaign Management
Gamification
Response Management
Review Generation
Review Monitoring
Sentiment Analysis
Social Media Metrics
Social Media Monitoring
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Review Management Software

Campaign Management
Dashboard
Negative Feedback Management
Response Management
Review Monitoring
Review Notification
Review Request
Sentiment Analysis
Social Sharing
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