nexogy Description

Nexogy® revolutionizes business operations by integrating phone systems, messaging, internet connectivity, and video conferencing into a single platform. This allows for seamless management of communications across various channels, enabling immediate responses to messages. With features like automated replies and document sharing, productivity can soar as everything is accomplished efficiently. Users can easily communicate via their smartphones while enjoying all the functionalities of a traditional phone system. The transparent commission structure provides clients with an easy-to-use tool that enhances satisfaction and encourages long-term partnerships. Additionally, nexogy® offers some of the most competitive high-speed bandwidth rates nationwide, facilitating large data transfers and smooth streaming of voice and video content. For effective communication improvement across the company, supervisors can record, monitor, and coach agents while also having the ability to join active calls, fostering better interaction between agents and customers. This comprehensive approach ensures that businesses can adapt and thrive in a fast-paced digital landscape.

Integrations

No Integrations at this time

Reviews

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Company Details

Company:
nexogy
Year Founded:
1999
Headquarters:
United States
Website:
www.nexogy.com

Media

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Product Details

Platforms
Web-Based
iPhone App
iPad App
Android App
Types of Training
Training Docs
Live Training (Online)
Training Videos
Customer Support
Business Hours
Online Support

nexogy Features and Options

Business Phone Systems

Call Logging
Call Monitoring
Call Recording
Call Routing
Employee Directory
IVR / Voice Recognition
Mobile Access
Virtual Call Center
Web Conferencing

Call Center Software

Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics

Business VoIP Provider

Call Parking
Call Recording
Contact Management
Encryption
IVR / Voice Recognition
Ring Groups
SIP Trunking
Unified Communications
Voice Quality Enhancement

Cloud PBX Provider

Call Recording
Call Routing
IVR / Voice Recognition
Ring Groups
SIP Trunking
Virtual Extensions
Web Conferencing

Softphone Application

Audio / Video Conferencing
Call Logging
Call Recording
Call Transfer
Caller Identification
Chat / Messaging
Contact Management
Fax Management

Unified Communications Software

Audio / Video Conferencing
Calendar Management
Call Recording
Call Routing
Chat / Messaging
Fax Management
File Sharing
Mobile Access
Multi-User Collaboration
Voice Mail

Video Conferencing Software

Electronic Hand Raising
Mobile Access
On-Demand Webcasting
Presentation Streaming
Presentation Tools
Private Chat
Real-Time Chat
Record & Playback Ability
Screen Sharing
Two-Way Audio & Video
Video Conferencing
Whiteboard

nexogy User Reviews

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