Google Cloud Speech-to-Text
An API powered by Google's AI technology allows you to accurately convert speech into text. You can accurately caption your content, provide a better user experience with products using voice commands, and gain insight from customer interactions to improve your service. Google's deep learning neural network algorithms are the most advanced in automatic speech recognition (ASR). Speech-to-Text allows for experimentation, creation, management, and customization of custom resources. You can deploy speech recognition wherever you need it, whether it's in the cloud using the API or on-premises using Speech-to-Text O-Prem. You can customize speech recognition to translate domain-specific terms or rare words. Automated conversion of spoken numbers into addresses, years and currencies. Our user interface makes it easy to experiment with your speech audio.
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QEval
QEval is a cloud-based platform designed to help call centers manage quality assurance and compliance needs effectively. It offers key features such as integrated online coaching for agents, role-based access controls, encrypted recordings, and detailed trend reporting. As a versatile and intelligent contact center quality monitoring and performance management tool, QEval utilizes advanced artificial intelligence and real-time speech analytics to provide actionable insights and analytics. The platform streamlines the coaching process by delivering training updates and offers enhanced visibility into coaching practices, moving beyond outdated methods of mere checkbox evaluations. By leveraging AI-driven speech analytics, QEval uncovers valuable performance insights, including emotional cues, to improve call center quality monitoring and foster more impactful agent coaching.
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Fixkey
Fixkey is an AI writing assistant designed specifically for macOS, aimed at improving your writing skills, regardless of whether you prefer to speak or type. It features real-time speech-to-text capabilities, effortless translation, and adjustable prompts, allowing it to function seamlessly across various applications, ultimately enabling you to produce refined content more efficiently. This innovative tool streamlines your writing process, making it easier to convey your ideas clearly and effectively.
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Arrendale Associates
Adaptable Documentation with Transcript Advantage is ideal for Health Systems and MTSOs alike. It offers dictation capabilities through smartphones, desktop computers, and landlines, allowing for customizable workflows tailored to each department and facility. Users can benefit from speech-to-text flexibility linked to individual user IDs, all driven by nVoq technology. This comprehensive platform presents various options for generating text, whether through in-house teams or partner MTSOs. With the smartphone dictation feature, notes can be completed 30% quicker, and users can instantly view their text on the app. It includes specialized vocabularies for both clinical and behavioral health fields, enabling documentation on the go or at a later time. This solution is particularly advantageous for traveling and deskbound professionals in behavioral health, primary care, and social work. On the desktop, dictation with front-end speech allows for accurate text to appear on screen within seconds. Covering all medical specialties and behavioral health vocabularies, the automated workflow streamlines editing by either the user or collaborators. The system reduces the number of clicks needed for documentation, resulting in quicker and more efficient note-taking for all users. Ultimately, this innovative approach enhances productivity and accuracy in the healthcare documentation process.
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