interface.ai Description
Our industry-leading Intelligent Virtual Assistant will transform your customer and employee experience. Industry-first platform that integrates dynamic models and dynamic modeling. We combine language, business logic, knowledge graph, and response models to help enterprises create and maintain richer Intelligent Virtual Assistants (IVA) in no time. Our industry-first approach enables IVA to deliver rich conversations that are human-like to users quickly and easily by any enterprise. AI is a powerful tool that can help you realize its true potential. Interface continues to improve IVA across all platforms by offering innovative solutions for industries and fully-managed services.
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QueryPal
Revolutionize Your Support Team with Seamless Automation
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Faster Solutions: Speed up issue resolution by automating replies to common tickets and questions.
Consistency & Precision: Ensure every interaction is consistently detailed, minimizing errors.
Boosted Productivity: Let your team concentrate on complex or urgent matters by automating routine tasks.
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Sendbird
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-User-friendly interface with drag-and-drop conversation builder and pre-built templates.
-Out-of-the-box Large Language Models, Large Speech Models, Natural Language Processing and Understanding (NLP, NLU), and Intelligent Context Gathering, to better understand the context of each conversation in natural language.
-Retrieval-augmented generation (RAG) for accurate, contextual, and up-to-date conversational answers around the clock, grounded in your company's knowledge base.
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Interactions Intelligent Virtual Assistant
Seamlessly engage with your customers whenever and however they prefer. With the Interactions Intelligent Virtual Assistant, fostering communication and achieving tasks with your customers has never been easier. By integrating cutting-edge Conversational AI advancements and genuine human insight, we are redefining the standards for outstanding customer engagement. This Intelligent Virtual Assistant empowers your customers to communicate through speech or text in a way that feels natural and personal, ensuring a smooth experience from beginning to end. An Intelligent Virtual Assistant, or IVA, not only modernizes customer service but also personalizes it, making conversations feel more human. Thanks to the capabilities of Interactions IVAs, driven by Conversational AI, customers can express themselves just as they would in a face-to-face interaction, alleviating the common frustrations linked with traditional automated systems. Even amidst background distractions, varied accents, and unreliable connections, Interactions IVAs maintain their ability to accurately understand customer input, enhancing overall satisfaction and engagement. This innovative approach ensures that every interaction is not just functional, but genuinely connects with the needs and preferences of the customer.
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Integrations
Company Details
Company:
interface.ai
Year Founded:
2016
Headquarters:
United States
Website:
interface.ai
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Product Details
Platforms
Web-Based
Types of Training
Training Docs
Live Training (Online)
In Person
Customer Support
Business Hours
Live Rep (24/7)
Online Support
interface.ai Features and Options
Artificial Intelligence Software
Chatbot
For Healthcare
For Sales
For eCommerce
Image Recognition
Machine Learning
Multi-Language
Natural Language Processing
Predictive Analytics
Process/Workflow Automation
Rules-Based Automation
Virtual Personal Assistant (VPA)
Chatbot Software
Call to Action
Context and Coherence
Human Takeover
Inline Media / Videos
Machine Learning
Natural Language Processing
Payment Integration
Prediction
Ready-made Templates
Reporting / Analytics
Sentiment Analysis
Social Media Integration
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