Dialpad Connect
Dialpad Connect is a comprehensive AI-driven communication platform that unites voice, video, and messaging channels to improve both internal teamwork and customer engagement. The platform provides smart features such as live call transcription, voicemail transcription, AI-powered call recaps, and recommended next steps, allowing users to be fully present in conversations without missing key details. It offers deep integration with leading business applications including Salesforce, Microsoft Teams, Zendesk, and Google Workspace, creating a seamless experience across tools. Built on a resilient dual-cloud architecture, Dialpad ensures enterprise-level performance with 24/7 support, disaster recovery, and a 100% uptime service level agreement. Privacy and security are foundational, with certifications like GDPR, HIPAA, ISO, and SOC 2 safeguarding user data. Dialpad Connect supports a broad range of business sizes, from small teams to large enterprises, enabling better communication and faster decision-making. Its AI capabilities also include live coaching for agents during calls and detailed analytics to improve customer satisfaction. This platform empowers businesses to transform every conversation into a valuable opportunity.
Learn more
RingCentral RingEX
RingCentral RingEX, a powerful cloud-based telephone system, helps optimize your business communication. RingCentral RingEX provides enterprise-grade communication tools, including voice, fax and text, as well as BYOD (bring your own device) capability. This allows you to work wherever and however you choose. RingCentral RingEX's core features include auto-recording and conferencing as well as unlimited long-distance calling and local calls. RingCentral RingEX can be customized to suit your needs by configuring call management features such as call forwarding, message alerts and missed-call notifications.
Learn more
LINE
Experience the freedom of messaging anytime and anywhere! You can effortlessly send both individual and group messages to your friends across the globe, thanks to LINE's compatibility with various smartphone platforms such as iPhone, Android, Windows Phone, BlackBerry, and Nokia, in addition to being accessible on your PC. Make unlimited voice and video calls to your loved ones without worrying about the cost, as LINE allows for free international communication, ensuring you stay connected regardless of distance. This service is fully functional on devices like the iPhone, iPad, Android, Windows Phone, Windows PC, Mac, and also offers LINE Lite for Android users. Express your emotions creatively with over 10,000 unique stickers and emoticons, and don’t forget to explore the Sticker Shop for exclusive stickers featuring your favorite characters and celebrities. Moreover, LINE NEWS is the leading news curation platform in Asia, dedicated to providing content that adds value to your daily life. Additionally, if you're short on time or prefer to avoid crowded places, you can conveniently access medical consultations from the comfort of your own home. This comprehensive suite of features makes LINE an essential tool for communication and information.
Learn more
Microsoft Teams
Today's intricate business challenges require collaborative efforts from dedicated teams. To assist you and your team in mastering the art of effective collaboration, we have developed a comprehensive online guide. When you establish a collaborative environment for discussion and decision-making, the potential for success expands exponentially. Microsoft Teams consolidates all necessary resources into a unified workspace, allowing seamless communication through chat, virtual meetings, file sharing, and integration with various business applications. Enhance your team's synchronization with features like group chat, online meetings, calling, and web conferencing. Engage in collaborative document editing using integrated Microsoft 365 (formerly Office 365) tools such as Word, Excel, PowerPoint, and SharePoint. You can also incorporate your preferred Microsoft applications and third-party services to facilitate continuous business progress. Teams offers robust end-to-end security, comprehensive administrative control, and ensures compliance—all backed by Microsoft 365’s capabilities. Designed to accommodate various types of groups, Teams provides a free version with no commitments, as well as an option to access it within a superior suite of productivity tools. Embrace the power of teamwork and unlock new opportunities for innovation and growth.
Learn more